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“Fabulous Place”

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Marriott Shoals Hotel & Spa
Ranked #3 of 11 Hotels in Florence
Certificate of Excellence
Tennessee
Level Contributor
61 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Fabulous Place”
Reviewed July 20, 2013

We were so pleased with every aspect of our accommodations at this beautiful resort. Every room has a view of the TN River and Wilson Dam. We stayed on the 6th floor which also gave a great view of the pool area. The live music from Swampers Bar and Grill each night was so soothing and relaxing, perfect volume from our balcony. Staff was very gracious and helpful. Gave us a great recommendation to eat dinner at City Hardware.

Room Tip: Definitely ask for the top (sixth) floor for the best views.
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank happycouple40_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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529 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (155)
Date | Rating
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English first
Santa Clarita, California
Level Contributor
84 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed July 13, 2013

If you're looking for a nice, quiet, relaxing place to stay - this is it. The rooms are a good size and decorated nicely. Definitely not a modern feel to the place, very very traditional. I believe all the rooms have balconies that look out onto the pool area and the Wilson Dam beyond. The pool area is very nice, and the restaurant has covered outdoor seating looking down onto the pool area. The beds are very comfy and the rooms are clean. Rooms have refrigerators, but no microwaves. The sink/counter is inside the bathroom, which is actually pretty large and has a separate tub and shower. The customer service is very friendly and good at handling problems that arise (like a barking dog in the next room...they moved us to a junior suite, nice!). We stayed the weekend following the 4th of July and they put on a pretty impressive fireworks show that we could watch from our balcony. My husband had made a tee time through the hotel to golf one of the Robert T Jones courses but we didn't realize that the course is 20 minutes away - we were thinking it was close or next to the hotel. But they do offer a free shuttle, so that was helpful. Swampers was great for a breakfast buffet, although it definitely does not come with the price of the room. Didn't get to try out the spa, but am planning on that next time :)

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hnewheels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riyadh, Saudi Arabia
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 12, 2013

In spring, the weather was great. Great food. Great service. Great ambiance. You really could not ask for more. Near a golf course. Can even smoke in the balcony!!

That's about it eh? That's about it eh? That's about it eh?

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sebastian L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scottsdale, Arizona
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed July 12, 2013 via mobile

We stayed here one night and wish we could have stayed for more! We booked a room on the concierge floor for the convenience of the lounge- snacks, drinks, breakfast, and relaxing place. We were not disappointed. The room was large, clean, and comfortable. The lounge was comfortable, the food was tasty, and the service was efficient.
We definitely recommend this hotel! A little far from the Robert Trent Jones golf course, but a nice place to stay.

Stayed July 2013, traveled as a couple
Helpful?
Thank kstar54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Enterprise, Alabama
Level Contributor
246 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed July 3, 2013

We stayed here for two nights for a pre 4th of July get away. The staff was very courteous and we enjoyed the stay. Had a good view of the Wilson Dam from our balcony but there was some obstruction from trees. The pool was freezing cold and we were here in early July. A little surprising that the pool was so cold this time of year. We enjoyed the onsite dining with four visits to Swampers Bar and Grill and one Visit to the 360 Dining experience atop the Renassaince Tower which connects to the Hotel. The Swampers Bar and Grill was wonderful. The Breakfast buffet was well-appointed and featured a cook station with pancakes, eggs, omelets cooked to order. The prices were good at $13.95 for adults, 5.95 for 6-12 year olds, and free for 5 and under. Prices included drinks as well. We also enjoyed lunch there twice. The house speciality is a white cheddar based Pimento-Cheese. It was wonderful. Also tried the Pimento-Cheese BLT which had fried green tomatoes and the Swamp Burger which was incredible with Pimento Cheese on it as well. The 360 Dining was upscale and we very much enjoyed to slow turning dining area and were able to see the entire area as we ate dinner. The adjacent River Heritage Park was great as well. The evening light and music show with the Water Park (free admission) was worth the trip. The songs played were all big hits and were in some way related to the Shoals Area.

Room Tip: We requested a room with a pool view and it was wonderful. It would probably be a quieter stay to ch...
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank chrisjoi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Level Contributor
118 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed June 28, 2013

Nice facility, generally clean and tidy, a little dated. Don't pay extra for the river view unless you like to look at the drier side of the dam. The bedding was nice, but the AC was weak. There were so many lounge chairs crowded around the pool you could barely walk around, but they were needed for the number of people as it was very crowded. The outdoor pool is nice and geared for children with slides and fountains while the indoor pool where adults who want to swim might be able to actually swim laps was locked and would not open with the key provided. At night they placed a movie screen on the lawn and blasted a movie outside our room. Most disappointingly the place seems to attract a selfish clientele. It took nearly a half hour to check in because the room I booked had not been vacated by the previous occupant so I had to take something else. The portico was blocked to traffic by a guest that had checked out but needed to take her clothes one by one and hang them on a rack in the back of her SUV before she could leave, and she had a lot of clothes. Some elderly guests who shuffled when they walked wanted to get their luggage into the hotel and when the valet asked if they wanted him to bring their car up they jumped down his throat about how they did not want to lose their good parking spot after which he very graciously got a cart and went out into the lot to the help them unload their car and the whole time he was trying to bring in their luggage in they griped at him. Is the upper parking lot too small? When we arrived in the afternoon there were spaces available, but in the morning when we left there were cars squeezed in everywhere along curbs blocking parked cars in their spaces even though there is plenty of parking in the lower lot. I had been looking forward to staying here, but it was very disappointing.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chrissmaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iuka, Mississippi
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 25, 2013

My family and have stayed at this hotel many, many times. Last year, we needed a quick mini vacation (to be budget friendly) and decided to stay here for the weekend. We LOVE so many things about this hotel!! The spa, for starters, is top notch in my opinion! Great services offered!! The pool is amazing...with sections great for young kids, and a water slide for older kids and adults. Also, has a bar at the pool area which was convenient. Also, the hotel restaurant is super! I highly recommend the shrimp and grits :)
Rooms are ALWAYS clean, beds are comfy. It doesn't get much better than the Florence Marriott!

Room Tip: I love the higher floors for the better view of the TVA Dam area.
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  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Amanda P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Marriott Shoals Hotel & Spa

Property: Marriott Shoals Hotel & Spa
Address: 800 Cox Creek Parkway South, 10 Hightower Place, Florence, AL 36530
Phone Number:
Location: United States > Alabama > Florence
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Florence
#2 Romantic Hotel in Florence
#3 Family Hotel in Florence
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Shoals Hotel & Spa 3.5*
Number of rooms: 200
Official Description (provided by the hotel):
The sophistication and charm of Marriott Shoals Hotel & Spa is matched only by the natural beauty of its resort-style setting. Our hotel in Florence, Alabama is: * Located in the state’s northwest corner * Nestled along the award-winning Robert Trent Jones Golf Trail * Set in the heart of the Tennessee River Valley, one hour from Huntsville * Less than two hours from Birmingham, Nashville, and Memphis ... more   less 
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Also Known As:
Marriott Shoals Hotel And Spa
Marriott Shoals Hotel Florence
Marriott Florence
Florence Marriott

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