I stayed at this resort when some friends and I were in town to watch the Division II National Football Championship game. The hotel is beautiful and the grounds are very nice. We had trouble with our reservations, though, as we had booked a room with 2 double or queen beds, and they put us in a room with only one king. We ended up having air mattresses brought in after they were unable to give us a room that would accommodate 4 adults. They were booked at capacity, and we understood that, but we were still unhappy with the sleeping arrangements, as we had booked a week prior to our arrival. Overall, the stay was OK, but would probably stay elsewhere if ever to go to Florence again.