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“Nice, Clean Hotel”

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Holiday Inn Express Hotel & Suites Florence
Ranked #5 of 11 Hotels in Florence
Certificate of Excellence
Tupelo, Mississippi
Level 3 Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Nice, Clean Hotel”
Reviewed November 7, 2013

I booked this hotel to take my teenage nieces out of town for a night for some rest and relaxation. The receptionist was very nice and accommodated my request to change room preference. When I asked him about the locations of some restaurants he was very helpful. There is a Logan's literally right in front of the hotel, however we chose to drive a little further to Cajun's to feast on their seafood bar. My only complaint is that when we got back from eating and wanted to relax in the indoor pool/spa area, a large group of kids, ages 7 and under, were running around the pool area screaming and jumping back and forth from the pool to the hot tub and vice versa. I tried to relax but the noise reverberated from the walls and just could not be tuned out. My nieces were the first ones out and just couldn't handle the commotion. We decided to get some rest and try back first thing in the morning before check out, which turned out to be a great idea.The next morning very few people were in the pool and spa tub, and the individuals there were not running and screaming. Spa time at long last! I will stay here again on a future trip to the area.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Saints_Girl78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glenda G, General Manager at Holiday Inn Express Hotel & Suites Florence, responded to this review, November 8, 2013
Thank you for taking the time to post a review about your stay. I am very happy to know that you were finally able to enjoy the pool and spa ! I hope you will come back and stay with us again soon and check out more of the wonderful restaurants we have in this area !

Glenda Gilliam
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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107 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Memphis, Tennessee
1 review
Reviewed October 11, 2013

I am a trucker and I stay all over the country and this was by far one of the best experiences I have had. Great location next to plenty of good restaurants. The staff was very helpful and professional. I will definitely be back.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tackyelvis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glenda G, General Manager at Holiday Inn Express Hotel & Suites Florence, responded to this review, October 14, 2013
Thank you for your review. We are glad our hotel was able to accommodate you with our truck parking and we are very happy you enjoyed your stay ! We look forward to welcoming you back the next time you are in this area !

Glenda Gilliam
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed October 11, 2013

The hotel was very nice! The staff was wonderful, and treated us well. The rooms are super clean, and nice! The breakfast was delicious, and plentiful. Over all A+ rating, and we will stay again when coming through town!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ellekay0720
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glenda G, General Manager at Holiday Inn Express Hotel & Suites Florence, responded to this review, October 14, 2013
We are very happy that you enjoyed your stay ! Thank you for posting your review. We look forward to having you stay with us again soon !

Glenda Gilliam
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mobile, Alabama
1 review
Reviewed October 3, 2013

Everything about the experience was great. The breakfast was hot and convenient, the staff was extremely nice and courteous! Overall great experience. The indoor pool was well maintained and hot tub was very relaxing. Would definitely recommend.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sara n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glenda G, General Manager at Holiday Inn Express Hotel & Suites Florence, responded to this review, October 4, 2013
Thank you for taking the time to post a review .We are very glad you enjoyed your stay with us ! Please come back and see us again soon. We look forward to welcoming you !

Glenda Gilliam
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canton, Ohio
Level 6 Contributor
213 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
Reviewed September 3, 2013

Check-In was fast and staff was friendly. The room was clean, nice and quiet - I had a good rest after a day of traveling. Breakfast was standard for the chain and again had friendly staff working the breakfast area.

I will stay here again when I am in the area.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SuperPoser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glenda G, General Manager at Holiday Inn Express Hotel & Suites Florence, responded to this review, October 3, 2013
Thak you for the review of your stay. We are so glad to know that your check in was efficient, the staff was friendly and that you enjoyed our breakfast. We look forward to having you stay with us again !

Glenda Gilliam
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 6 Contributor
117 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed July 6, 2013

The best thing about this hotel is the staff. Florence is a small town with very friendly and gracious people, and the staff here mirror this attitude. For this class of hotel, it was great. Very clean throughout, and the bathrooms were surprisingly roomy. Room had a microwave and nice size fridge. Breakfast was typical for Holiday Inn Express, but the key thing is the eating area was very well maintained and extremely clean.

The location is very convienent for the Florence area. It was about a block away from the main blvd, tucked away in a quiet area. No traffic noise at all, period. I would stay here again.

I will end this the way I started it... Awesome staff, people with good hearts who genuinely care.

Stayed July 2013, traveled as a couple
Helpful?
Thank Larry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glenda G, General Manager at Holiday Inn Express Hotel & Suites Florence, responded to this review, July 9, 2013
Thank you for your review ! We are so glad you enjoyed the amenities in your room as well as our breakfast. The staff here works hard to convey how happy we arre that you chose to stay with us ! We hope you will visit again soon !

Glenda Gilliam
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Decatur, Alabama, United States
1 review
Reviewed July 2, 2013

Everything about our stay was great. The staff was very friendly and professional. Would definitely recommend to friends and family in the future. The hotel was close to everything and convenient to many restaurants.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tangomom868
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glenda G, General Manager at Holiday Inn Express Hotel & Suites Florence, responded to this review, July 9, 2013
Thanks for letting us know about your stay. We are so glad you enjoyed the hotel. We hope you will come back and stay again very soon !

Glenda Gilliam
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Florence

Property: Holiday Inn Express Hotel & Suites Florence
Address: 180 Etta Gray St, Florence, AL 35630-9574
Phone Number:
Location: United States > Alabama > Florence
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Florence
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Florence 2.5*
Number of rooms: 79
Official Description (provided by the hotel):
Our Florence, Alabama hotel's near the Tennessee River. The Holiday Inn Express® Florence Northeast Hotel is located in the northwest corner of Alabama, an area best known for its variety of outdoor activities. As you visit this friendly town, pause to enjoy the surrounding countryside, which includes the beautiful Tennessee River and Pickwick Lake. Business travelers lodging in Florence appreciate our on-site Business Center and 1,008-square-foot meeting room. We are close to many major businesses, including Wise Alloys, TNT Fireworks, TVA (Tennessee Valley Authority), Coca-Cola Bottling Co., Florence Industrial Park and North American Lighting. The University of North Alabama, Eliza Coffee Memorial Hospital and Helen Keller Hospital are located in Florence, Alabama. Our hotel's property is near the Tennessee River, which boasts excellent fishing, swimming and boating. After a busy day on the river, slow down and enjoy a leisurely game of golf at The Shoals, part of the popular Robert Trent Jones Golf Trail. The family can enjoy a visit to the Alabama Music Hall of Fame, as well as the Helen Keller House and WC Handy Birthplace & Museum. You can begin each day with a fantastic meal from our complimentary hot breakfast bar, and while lodging in Florence, our guests can also take advantage of the free high-speed, wireless Internet access we provide in each guest room. Our hotel also features an indoor pool and Fitness Center. Welcome! ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Florence Ne

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