We haven't been here since 2016 (formerly Old Grill 27); we visited again on a Friday night and there was live entertainment outside- this was a nice treat. However, still a sluggish crowd - not sure why on a Friday night this would be the case (lines up w/ our previous review)... The waitress was very friendly - but continually made excuses all night long - for not knowing the beers on hand - for a mishap in husband receiving wrong burger, for our bill having two incorrect prices for items. The first being I ordered two happy hour drinks - bill reflected full price. The second being my husbands beer - his first and second choice were not available (similar to our last visit); he got his 3rd choice but were charged for higher priced beer. My drink, a martini came out practically warm. The bar sits outside so all alcohol is fairly warm - the drink was not shaken long enough to cool down the vodka. (I did suggest they keep a bottle in the fridge for martinis). It was a very tasty drink and I did order two! I was hoping the first one sat too long before i got it and got warm... which brings me to another thing -SLOW service - it took a very long time for each of my drinks- it took a very long time for our bill and then a longer time to get bill addressed.
The food is really rather average. The pictures on Facebook enticed us to come again... and we figured new management, etc... but, the apps (mini chili rellenos) were what appeared to be from a bag, frozen - we got 6 small bite size for $5. My hubs burger, which again came out wrong - was average - not to mention he was almost talked into keeping the wrong burger!? Why don't we just let the kitchen and or server order for us next time!? LOL My shrimp sandwich was good and it did taste fresh local (I asked - they said yes).
We were asked many times how things were (but, it almost seemed like when we shared some of the mishaps and tried to give honest feedback that we were just complainers - we rec'd blank stares and then again from the waitress many more excuses.) The owner is hands on and he is out and about checking on things - I just wish he would have been more receptive to our feedback. He did correct the bill and bought me one of my drinks for the mishap. IDK perhaps we misread him. But, ultimately his restaurant is not full on a Friday night in Fairhope. Not a good sign.
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