I ended up using Dothan as a crash point for my road trip (place to sleep). Based on price and amenities offered, I thought that I was getting the best bang for the buck (it wasn't the cheapest but it had the continental breakfast and other comforts).
Well, Let me start with check-in. I could barely hear the person on the other side (since it was after 9pm, they closed the lobby so they did all business through their window, which muffled everything). Got to my room, while the main sleeping area was clean, the bathtub was where I found a roach and spider (as well as other filth likely associated with the roach). I ended up doing the cleanup (since it was only one roach and one spider... I'm a guy I can take care of stuff like that). Even then, I couldn't help but think about what else might be lurking so it did affect my ability to sleep. The next morning, I go and check out, and I waited over 30 mins for someone to come out to check me out. After that time, the manager (who was holed up in his office, in plain view of the front desk, door closed with one of those one-way mirrors for a window). During that time, I was able to write a full complaint to Wyndham regarding the property on my smartphone. When he did come out, and I noted how unhappy I was, he seemed rather unapologetic.
I got a reply from Wyndham, and later the property manager, who offered me a 25% discount on a future stay there (from one of those "free" Yahoo/Gmail accounts). Since I have major doubts that I will be in Dothan anytime soon to take advantage of that, I don't think I will be returning to that property if I do, since it could be years down the road, and I have sincere doubts that they'll honor it should I decide to return.
Since this was just the first night of my vacation, where I'd be staying at 4 different properties over 6 nights, it eliminated Howard Johnson from consideration.
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- Also Known As:
- Howard Johnson Dothan