We had traveled for 7 hours, with 2 teenagers and a 2 year old, and were anticipating getting some good rest before the next leg of our trip. I booked two rooms and told them that we would not be arriving until after 2am. When we got there we had to call for 5 minutes before finally getting some to the door. In the night auditors defense he was delivering the zip outs to the other rooms but could not hear the phone as we were trying to call. He was really nice to us when we came in. So we figured out how to supposedly adjust the softness of the beds and made them as soft as we cold, but that was about as soft as the floor. I have had 5 back surgeries and did not sleep at all. I could not get the least bit comfortable. When I checked on my family in the other room they informed me that they hadn't slept either. So I went to the front desk and explained to the lady working how horrible the night was. We still had traveling to do and were just as tired as when we came in, but all the lady said was that some people complain about the beds but there was nothing she could do about it. Ok here's the thing there was a card saying 100% satisfaction guaranteed. Really??? Never again!!! I will stick with Hampton Inns!!!
- Official Description (provided by the hotel):
- Welcome to Hilton Garden Inn Dothan, located off Highway 231 near Fort Rucker Army Base. This Alabama hotel offers a convenient location for business and family vacation travel and is just minutes from Dothan Airport. Relax with a drink in our atrium-style lobby where you will find the Lobby Lounge and 24-hour Pavilion Pantry(R) which sells sundries and ready-to-cook meals. Stay connected with complimentary WiFi and a 24-hour Business Center. Start your day with a hearty cooked-to-order breakfast served in the Great American Grill(R). Plan a small wedding or social event in our Wiregrass Pavilion, which accommodates up to 75 guests. We offer flexible event space, catering, and A/V equipment rental. Maintain your workout routine in our complimentary fitness center or with an in-room workout with our Stay Fit Kit(R). Enjoy a swim in the outdoor pool. Our guest rooms and suites offer space to work or unwind. Brew coffee in the coffeemaker or heat a snack in the microwave. Watch premium cable on the 32-inch flat-screen TV. Suites feature separate seating areas with sleeper sofas and an additional TV. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Garden Inn Dothan Hotel Dothan