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“My favorite hotel in dothan” 5 of 5 bubbles
Review of Hilton Garden Inn Dothan

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Hilton Garden Inn Dothan
Ranked #4 of 27 Hotels in Dothan
Certificate of Excellence
Dothan
2 reviews
“My favorite hotel in dothan”
5 of 5 bubbles Reviewed January 23, 2013

Great hotel, clean excellent customer service and I love the breakfast buffet. I staid in a standard King size room the first week and move to a suit the second week. Both were clean and well maintained.

  • Stayed January 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank VisitingBama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kerry P, General Manager at Hilton Garden Inn Dothan, responded to this review, January 24, 2013
We appreciate you taking the time to share your experience with us on Trip Advisor. We strive to exceed our guests expectations and are happy to hear you were pleased with your stay. We look forward to serving you again on your next visit to Dothan.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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362 reviews from our community

Traveler rating
    222
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    25
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    11
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
Tampa, Florida
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 21, 2013

The Hilton Garden Inn is the best place to stay and the only full service hotel near everything. The hotel staff is excellent and the hotel is exceptionally clean and comfortable. Nathan at the front desk goes out of his way to accomodate and please. Amy in the restaurant will help make your dining experience enjoyable. Really enjoyable stay. I'll be back.

  • Stayed January 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Chris1113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kerry P, General Manager at Hilton Garden Inn Dothan, responded to this review, January 23, 2013
Thank you for your comments. We appreciate you taking the time to put them on Trip Advisor. I will pass your comments on to the rest of our team and will recognize Nathan and Amy for their great service. We look forward to seeing you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
1 review
4 of 5 bubbles Reviewed January 9, 2013

My family has been visiting this hotel for 3 years as we return to Dothan 3 times a year. Our stay is usually a min of 3 nights. The rooms are always great, clean, and comfortable. However, the reason we continually return is Tracey and Amy, the ladies who serve my family in the dining room. These ladies greet my children with a smile and make a great cup of coffee for my husband. Chris, the chef, makes SPECTACULAR breakfast and my family truly enjoys it. (Note, had a different chef 3 of the 4 days at our recent Christmas visit (12/25 - 12/29) and the food was ok but once you have had Chris' food anything below that is disappointing). I recommend this hotel to all my family and friends.

  • Stayed December 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Rochelle B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kerry P, General Manager at Hilton Garden Inn Dothan, responded to this review, January 11, 2013
Thank you for taking the time to comment about our hotel and restaurant on Trip Advisor. I am especially pleased that you mentioned our staff by name. I will certainly pass your comments on to them. I am also pleased that you are a loyal Hilton Garden Inn Dothan guest and that you return to our property when visiting Dothan, this says a lot. Thank you for your business and we look forward to serving you again on your next visit to Dothan!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, Alabama
1 review
5 of 5 bubbles Reviewed December 10, 2012

I really enjoyed staying at the Hilton Garden Inn Dothan, Alabama from 12-6-8, 2012. The Hotel was very very clean & comfortable. Had a lot of amenities!!!!! Service and Personel was just Great!!!! We had a very comfortable stay at the Hilton Garden Inn in Dothan, Alabama!!!!! I would Greatly recommend this Hotel to anyone!!!!! I want to thank everybody for their beautiful Hospitality and Service!!!!

Peace & Happiness
SharBaby (Sharon) Newport

Room Tip: Corner suites are large and sunny!!!!
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SharBaby_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kerry P, General Manager at Hilton Garden Inn Dothan, responded to this review, December 12, 2012
Thank you for your comments. We appreciate your feedback and will share it with our staff. We look forward to serving you on your future visits to Dothan.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tuscaloosa, Alabama
1 review
5 of 5 bubbles Reviewed December 9, 2012

Our room was very comfortable and clean. Liked the fresh duvet on the bed. The staff were super nice and very attentive. Helped with directions and anything else we needed. The hotel itself was very modern. Would definitely stay here again!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gilbert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kerry P, General Manager at Hilton Garden Inn Dothan, responded to this review, December 10, 2012
Thank you for taking time to review our hotel on Trip Advisor. We appreciate your feedback and look forward to future visits.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
209 reviews
171 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
4 of 5 bubbles Reviewed November 29, 2012

If you're doing business in this area, you know the choices are somewhat limited. Dothan Airport is really expensive to fly into, so you probably flew into Panama City Beach. Then you drove the hour or so to Dothan. And when you finally get to your hotel, if it's the Hilton Garden Inn in Dothan, you'll be okay.

Rooms are clean and comfortable. Typical Hilton Garden variety (get it...'garden variety'? ha ha ha). The view isn't scenic, but the location is good. You're right off the expressway and close to everything. There is very convenient shopping nearby if you need to get anything or if you want to stock your mini fridge.

Just. Don't. Eat. Here. The food is lousy. They can't even make a decent breakfast (and my 14 year old can make me a decent breakfast). So that's saying a lot. Plenty of casual dining choices nearby, so take advantage of that.

Staff is okay, not great. Some are overly cloying and can make you a little nuts with their "SO! HOW WAS YOUR DAY?" when you walk past the desk. Others could stand to kick it up a notch. If they could take the desk staff. smash them all together and then recreate them from the smashed up product, they'd probably get the perfect blend of desk person.

My room was well cleaned every day that I was here, so I have nothing but kudos for the housekeeping team. I do always tip the housekeepers. If you haven't done it, you should. They work hard for low wages.

It would be nice if they would do something about the HVAC here. All it does is blow up into the curtains; you'd think Hilton would have this figured out by now but they don't seem to have done so.

Sleep Number bed is okay. Linens and towels are good. Bathroom lighting is fair; my overhead light didn't work in the bathroom.

Television channel line up is great if all you want is ESPN. I seriously think this hotel has more ESPN channels than any I've ever seen. At least six or seven.

I'd stay here again. But I'd never eat here. Take my word for it...eat somewhere else. An Egg McMuffin in the morning is better than what they make here. The dinner is equally bad.

Room Tip: All the rooms seem to be pretty much the same, but you may want to avoid the side that faces the car...
See more room tips
  • Stayed November 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank TravelMommy1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kerry P, General Manager at Hilton Garden Inn Dothan, responded to this review, December 10, 2012
I want to personally thank you for reviewing our hotel on Trip Advisor regarding your recent stay with us in Dothan. As the General Manager, it is very important for me to understand what the expectations of our guests are, and do my best to create the experience that the Hilton family of hotels is known for. Because our breakfast is cooked to order, our chef makes just about anything you would like, made the way you like it. I would love to be able to speak with you about your experience in our restaurant and what specifically we could do to make it better. We hope you will visit us again soon. If you have any additional comments or advice please feel free to contact me. I would love to hear back from you. Thank you again for your comments.
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Syracuse, New York
Level Contributor
89 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed November 26, 2012

but bed was kinda uncomfortable...it was supposedly a sleep number bed, but we moved the dial all around and never did get it adjusted right...woke up with a backache. Our king-sized room had a shower, no bath. I went to the front desk and learned that only queen rooms had a tub. Not impressive to me. Also, our air conditioner was one of those that cycled on and off, you could hear it. Woke us up several times. If we stay in Dothan again (and most likely will) we will probably just stay at the Hampton Inn & Suites there. Same location, cheaper.......just as nice.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank DAH14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kerry P, General Manager at Hilton Garden Inn Dothan, responded to this review, December 10, 2012
I want to personally thank you for giving a review on Trip Advisor regarding your recent stay with us in Dothan. I read your comments about our beds and was hoping that you could give me a little more information. Where you made aware of our beds and how they work at check in? Every room is equipped with the new Garden Inn Sleep System Mattress. The mattress has a dial that allows you to adjust the bed to the level of comfort you personally like and it takes a little time to reach the level you desire. Because of this, I am assuming you were not made aware of how the bed works and apologize if this is the case. As far as the AC fan cycling on and off, the unit does have a switch that can turn the fan off rather than auto if you prefer.
I hope you will give us an opportunity again sometime in the future and welcome any additional comments or feedback you have concerning your stay. My goal is to exceed your expectations. Thank you again for your comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Dothan

Property: Hilton Garden Inn Dothan
Address: 171 Hospitality Lane, Dothan, AL 36303
Phone Number:
Location: United States > Alabama > Dothan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Dothan
#3 Family Hotel in Dothan
#4 Romantic Hotel in Dothan
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Dothan 3*
Number of rooms: 104
Official Description (provided by the hotel):
Welcome to Hilton Garden Inn Dothan, located off Highway 231 near Fort Rucker Army Base. This Alabama hotel offers a convenient location for business and family vacation travel and is just minutes from Dothan Airport. Relax with a drink in our atrium-style lobby where you will find the Lobby Lounge and 24-hour Pavilion Pantry(R) which sells sundries and ready-to-cook meals. Stay connected with complimentary WiFi and a 24-hour Business Center. Start your day with a hearty cooked-to-order breakfast served in the Great American Grill(R). Plan a small wedding or social event in our Wiregrass Pavilion, which accommodates up to 75 guests. We offer flexible event space, catering, and A/V equipment rental. Maintain your workout routine in our complimentary fitness center or with an in-room workout with our Stay Fit Kit(R). Enjoy a swim in the outdoor pool. Our guest rooms and suites offer space to work or unwind. Brew coffee in the coffeemaker or heat a snack in the microwave. Watch premium cable on the 32-inch flat-screen TV. Suites feature separate seating areas with sleeper sofas and an additional TV. ... more   less 
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Also Known As:
Hilton Garden Inn Dothan Hotel Dothan

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