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“Nice Place to Stay”

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Comfort Suites Dothan
Ranked #10 of 27 Hotels in Dothan
Certificate of Excellence
Reviewed February 13, 2014

Rooms were very nice and clean. Receptionist (Tina) always with a smile and very helpful. It's always nice after spending hours on the road to find such a receptionist....Thanks LQ....I would recommend this hotel - close to restaurants, etc.

Stayed: February 2014, traveled solo
Thank WILLIAM A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scherrie11, General Manager at Comfort Suites Dothan, responded to this reviewResponded February 19, 2014

Thank you for taking the time to write a review for our property. It is always nice to hear of a good experience, it lets us know that our hard work is paying off. We look forward to taking care of you upon your return to Dothan, AL.

Sincerely,

Scherrie Grayson
General Manager

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103 - 109 of 164 reviews

Reviewed December 27, 2013

We stayed here with a reward night while visiting family and it is an excellent hotel. It was clean and well taken care of. The staff was excellent. It is located close to the mall and lots of places to eat. The room was typical of their suites, large with a couch sitting area. We will stay here again,

  • Stayed: September 2013, traveled with family
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Thank BirminghamMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scherrie11, General Manager at Comfort Suites Dothan, responded to this reviewResponded January 3, 2014

Thank you for your courteous review of Comfort Suites Dothan. We are thrilled that you chose our property to accommodate your lodging needs while in town visiting your family. Always know that we love repeat guests! We look forward to seeing you again upon your next visit to Dothan.

Sincerely,

Scherrie Grayson
General Manager
Comfort Suites Dothan
(334) 792-9000

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Reviewed December 26, 2013

We stayed for two days. First morning which was Christmas morning, no hot water. (There were very few guest during this stay) Called the front desk and was told the lights had blinked and they would check the boiler. Received a phone call back and was told they had it back on. Woke up this morning around 6 and again no hot water. Called the front desk and was told they would check the breaker, never received a phone back but wouldn't have matter as we had already showered by this time anyway. When we checked out the front desk acted as if they had no knowledge of the lack of hot water. Kind of set the tone for whether I'd return again. The answer is no, at least own up to your inconvenience and if the breaker is a problem have it checked early so guest don't have to suffer through a cold shower.

  • Stayed: December 2013, traveled with family
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2  Thank sdumais
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scherrie11, General Manager at Comfort Suites Dothan, responded to this reviewResponded December 27, 2013

Dear Guest,

Thank you for expressing your experience during your time at Comfort Suites Dothan. I do apologize greatly for the inconveniences you incurred while visiting our property. We did have some issues that happened while you were with us that were totally beyond our control, but I am truly sorry that you as well as the other guests were here when we experienced the issues. We have taken all necessary steps to ensure that it doesn't happen in the future. It is always our mission to make sure the guests have the best stay possible when entering our doors and it is my hope that you will give us another opportunity to win your business upon your next trip to the Dothan area.

Sincerely,

Scherrie Grayson
General Manager

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Reviewed December 9, 2013

This was off the main highway and as a result was quiet. We had a real nice suite with refrigerator and microwave for $65. There was a snafu in my rewards account and the front desk took care of it right away. I was overall impressed with the hotel. Stay here if you are traveling through the area.

  • Stayed: November 2013, traveled as a couple
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1  Thank Chuckeroo536
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scherrie11, General Manager at Comfort Suites Dothan, responded to this reviewResponded December 12, 2013

We are so glad you found our property that is located off the beaten path. We love the fact that it is far enough away from the major highways so that we can ensure that your stay will be quiet and relaxing. We look forward to seeing you on your return to the Dothan area and are thrilled to know that you have decided to make Comfort Suites Dothan your "home away from home".

Sincerely,

Scherrie Grayson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 4, 2013 via mobile

I stayed at this hotel one night on December 3rd 2013, the hotel seems a bit newer although was a little off the main strip and if you were not aware that it was there, you probably wouldn't notice it. The hotel itself is nice and clean, the rooms were in good repair and is everything that I would expect from a mid to upper level three star property. It is very convenient to nearby shopping and a multitude of restaurants and a grocery store and drug store within walking distance. the breakfast in the morning was a little bit on the smaller side and was a bit disappointing compared to what I am used to at this level. Check in and check out one quick and easy. I have stayed at other properties in this area, and for the price this is a property that I will definitely return to in the future.

Stayed: December 2013, traveled on business
Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scherrie11, General Manager at Comfort Suites Dothan, responded to this reviewResponded December 6, 2013

Thank you for writing such an awesome response for our property. It is our mission to WOW each guest from the time they enter the door until the time they leave. We are currently working on updating our breakfast options to better satisfy our guests. We look forward to your return visit to our property!

Scherrie Grayson
General Manager

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Reviewed October 28, 2013

From the moment you enter the door and ate happily greeted by the smiling clerk you will have hit the jackpot staying here! Very clean, well lit parking lot,
Luxury bedding, thick towels, extra in room amenities, microwave, Refrig - just fabulous- look no further!

  • Stayed: October 2013
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Thank Promopatty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scherrie11, General Manager at Comfort Suites Dothan, responded to this reviewResponded November 4, 2013

Thank you for taking the time to post a review on your stay at Comfort Suites Dothan. We love our guests and appreciate feedback as it lets us know what areas we need to improve on for an excellent guest experience. Please feel free to stop by on your next trip to Dothan, as we are eager to make your next trip an even better experience!

Sincerely,

Scherrie Grayson

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Reviewed October 24, 2013 via mobile

Clean rooms, extremely friendly staff, & a quiet location made for a great stay. The hotel is placed conveniently near a mall & many quality restaurants. Breakfast was remarkable, including crispy bacon, waffles, eggs, & more. The staff all provided excellent customer service.

  • Stayed: October 2013
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Thank hugheschristie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scherrie11, General Manager at Comfort Suites Dothan, responded to this reviewResponded October 25, 2013

Ms. Hughes,

Thank you for your awesome review of Comfort Suites Dothan. I read the review to the staff to show them the importance of customer service and they were proud that you complimented them on their efforts. We do hope that on your next trip to Dothan, AL, you will make Comfort Suites your first choice for lodging accommodations!

Sincerely,

Scherrie Grayson
General Manager
Comfort Suites Dothan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Dothan

Address: 1650 Westgate Pkwy, Dothan, AL 36303-5652
Phone Number:
Location: United States > Alabama > Dothan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 27 Hotels in Dothan
Price Range: $81 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Dothan 2.5*
Number of rooms: 75
Official Description (provided by the hotel):
The Comfort Suites in Dothan near the Dothan Regional Airport and the Westgate Recreation Center offer all the essentials you need to stay on your game and be your best rather traveling for work or pleasure. We are conveniently located off of Highway 231 with easy access to many great local attractions and activities such as Adventureland Theme Park, Dothan Area Botanical Gardens, Wiregrass Commons Mall, Water World, Landmark Park, Carmike 6 and Carmike 12 movie theaters and so much more. Our all suites property is 100% smoke free and offers a variety of amenities to keep our awesome guest rested,set,go. *Free Wifi *Seasonal Outdoor Pool *Fitness Center *Pet Friendly with fee *Free hot breakfast and much more. We can't wait to see you at the Comfort Suites of Dothan and share with you all of the awesome restaurants to chose from as well as the fun and exciting things to do in this great city. ... more   less 
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