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Traveler rating
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All reviews home away from home would definitely stay here again breakfast was amazing room was clean awesome stay the general manager a great place to stay easy access biscuits decatur area would recommend this hotel to anyone breakfast buffet staff was very friendly one night stay the breakfast area decatur al business trip
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Reviewed 4 weeks ago

This hotel is very well run and every worker we met was very friendly and helpful. The breakfast was exceptional, well presented and fresh.The room and public areas were clean and orderly. A great place to stay.

Date of stay: January 2020
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank rickgoran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JolaynnaE, Front Office Manager at Best Western River City Hotel, responded to this reviewResponded 3 weeks ago

Thank you so much for your kind words,

We really appreciate you taking the time out to share your experience with us at the Best Western River City in Decatur Alabama.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 4, 2020

We always stay at the River City Best Western when we travel to Decatur, AL because they always treat us like family. We can always count on friendly customer service. The rooms are comfortably furnished and a good value for the money. The breakfast is always good!

Date of stay: December 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank vickiee306
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JolaynnaE, Front Office Manager at Best Western River City Hotel, responded to this reviewResponded January 5, 2020

Thanks for the awesome review, Vickiee! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 3, 2020 via mobile

We stay at this hotel every year while visiting family for Christmas. Not only is it very affordable, the staff is awesome! Our favorite is Suane. Her breakfast is awesome but she is an absolute pleasure!!

Date of stay: December 2019
Trip type: Traveled with family
1  Thank Monknoles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JolaynnaE, Front Office Manager at Best Western River City Hotel, responded to this reviewResponded January 4, 2020

Thank You and you are always welcomed to your Home away from Home. A Merry Merry Christmas and a Happy NEW YEAR to YOU and FAMILY from Our TEAM here at Best Western River City.

Will Pass on the Kind words to Suane and entire Team.

Thank You.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 27, 2019

If you're looking for an overnight stay with easy on-off access to I-65, this isn't the place for you, but if you want a reasonably priced motel with a very friendly, helpful staff and a surprisingly good breakfast (suane's in charge, and she's a gem), I recommend this motel. It's under new ownership, and they go out-of-their way to make your stay a good one.

Date of stay: December 2019
Thank Mimi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JolaynnaE, Front Office Manager at Best Western River City Hotel, responded to this reviewResponded December 29, 2019

Thank you Ms Mimi for your kind feedback, we strive to go above and beyond to make each and every Guest's stay as comfortable and accommodating as possible.

We look forward to see you soon, and will definitely pass on the kind words to our Best Western River City Hotel Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 23, 2019

Hotel staff were very friendly and bent over backwards to personally help us resolve car problems. Dogs are very welcome in all rooms. We will stay here again in the future.. Excellent value. Nice place!

Date of stay: December 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank marthaglynngoodson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JolaynnaE, Front Office Manager at Best Western River City Hotel, responded to this reviewResponded December 24, 2019

Martha,
Thank you so much for your kind review! We will definitely pass on your kind words to Chelsey, and we look forward to your next visit with us. We hope you have a safe and Merry Christmas!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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