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“Best Hotel in Decatur, AL”

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Best Western River City Hotel
Ranked #2 of 18 Hotels in Decatur
Certificate of Excellence
Decatur, Alabama, Usa
Level 1 Contributor
3 reviews
3 hotel reviews
“Best Hotel in Decatur, AL”
Reviewed May 23, 2013

The staff is always pleasent and work with you in making your stay enjoyable.
I enjoy using the gym the hotel purchased a membership at for their customers!!
Great selection for their breakfest items.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Joseph R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dana M, General Manager at Best Western River City Hotel, responded to this review, May 29, 2013
On behalf of the staff at Best Western here in Decatur, Alabama, thank you so much for providing positive feedback regarding your stays at our property!! We always look forward to your return visits to see us when you are working in the Deatur area. We feel that the hot breakfast & off-site 24/7 gym pass is just one of the many amazing amenities and services we offer for our guests.
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240 reviews from our community

Traveler rating
    143
    63
    18
    8
    8
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91
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Any
English first
Sterling Heights, Michigan
1 review
Reviewed May 19, 2013

My sister and I stayed a week at the Best Western in Decatur, the staff was amazing, check in was easy, housekeeping were great, the room was clean, the beds were comfortable, anything we needed during our stay we received it. I cannot say enough how great housekeeping and the staff were, they were friendly, and made our stay worth while. I will return again.

Room Tip: Room on 3rd floor west side, very quite
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  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dona_M42736
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dana M, General Manager at Best Western River City Hotel, responded to this review, May 20, 2013
On behalf of the entire staff at Best Western in Decatur, Alabama...Thank you so much for your positive feedback regarding your recent stay at our property. We strive to make each of our guests stay a positive experience, so its nice to know that you enjoyed your time with us. We look forward to your next visit!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rome, Georgia
1 review
Reviewed April 15, 2013

we spent the week before at another hotel in this area that was just dirty....when we walked into the room at Best Western it was spotless...everything was the opposite from our other experience...made the stay for training very pleasant...hope we can stay there again.........

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Randy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dana M, General Manager at Best Western River City Hotel, responded to this review, April 17, 2013
On behalf of the staff here at Best Western in Decatur, Alabama, Thank You so much for your positive feedback regarding your recent stay at our property while you were in the area training and working. We look forward to your return visit to come back & stay with us!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Alabama
Level 3 Contributor
8 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed March 31, 2013

I stayed there with my son one night. We picked this hotel because it was non smoking. But that was a fib. They put the smokers on the middle, second floor. So, my being on the third floor, when I woke up in the morning I smelled smoke. I am allergic to cigarette smoke and had sinus issues thanks to this. I wish I had been notified of this situation when I checked in. How could you let a mom and infant sleep above smokers, when you know the smoke rises up and stinks up the entire third floor.
Staff was very nice, and the room was clean, hence the three stars and not one. The breakfast was reasonable and a clean area to eat it in. I would love the hotel if they didn't have smokers in the middle floor and they let you know before hand that it is a smoking hotel.
Stay on first floor if you go.

Room Tip: Get the first floor or you will be huffing smoke all night while you sleep.
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  • Stayed January 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Thankyouabba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dana M, General Manager at Best Western River City Hotel, responded to this review, April 9, 2013
Thank you for taking the time to provide your feedback regarding your recent stay at our property while here in Decatur, Alabama. I would like to sincerely apologize for any inconvenience you experienced at the property. We value your feedback, and sincerely hope to see you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carthage, Missouri
Level 4 Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed March 10, 2013

Nice room after the long drive, beds comfortable. Pool was not open yet. Breakfast was wonderful. Need to have more than two towels in king rooms for the people with long hair. Close to restaurants in walking distance because of no fitness on site.

Room Tip: first floor
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  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lori B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dana M, General Manager at Best Western River City Hotel, responded to this review, March 18, 2013
We appreciate you providing us with feedback regarding your recent stay at our Best Western here in Decatur, Alabama. Hopefully, when you return to see us next time you can enjoy our relaxing outdoor pool!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buford, Georgia, Usa
1 review
Reviewed March 7, 2013

I have stayed at this hotel before, this stay was much better. I would have liked to had a pool but too cold. Everything was great.
The only problem I had was an odor or smell that caused me to get stuffy and sneeze. I was assured that it was the cleaning product used for bathroom.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Helen N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dana M, General Manager at Best Western River City Hotel, responded to this review, March 18, 2013
On behalf of the staff here at Best Western in Decatur, Alabama, thank you so much for taking the time to submit your feedback on your recent stay here at our property. We always look forward to our guests return visits!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western River City Hotel

Property: Best Western River City Hotel
Address: 1305 Front Ave., Decatur, AL 35603
Phone Number:
Location: United States > Alabama > Decatur
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Decatur
#2 Romantic Hotel in Decatur
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western River City Hotel 2.5*
Number of rooms: 59
Reservation Options:
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Also Known As:
Best Western Decatur
Decatur Best Western

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