We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Non-smoking? Don't count on it!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Best Western River City Hotel
Ranked #2 of 18 Hotels in Decatur
Certificate of Excellence
Reviewed September 26, 2011

Evidently, this hotel believes that smoke doesn't rise. They accommodate the smokers on the second floor and the non-smoker are stuck on the floor above. The walls and floor are so thin, that the smoke just permeated the room (one cigarette at a time, all-night-long).
The floors in the hallways and inside the room are dingie and even sticky in the eating room.
The wallpaper is pealing off the walls and there are holes in the ceiling of the lobby.
The window had no screen.
The good news is, the manager knocked of $20 for our trouble. Nice guy.

  • Stayed: September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank DJeTsetter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
janssen p, General Manager at Best Western River City Hotel, responded to this reviewResponded September 29, 2011

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 256-301-1388.



Janssen Parrish
General Manager
BEST WESTERN River City Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (250)
There are newer reviews for Best Western River City Hotel
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language

240 - 246 of 250 reviews

Reviewed August 25, 2011

My husband and I recently stayed in Decatur, AL at the River City Best Western. This is a fairly new and very nice facility, easy to find just off a major roadway. The room was quite large--one of the largest we had during our nine days of travel--and very clean. There was a large countertop in the bathroom, a microwave, refrigerator, and coffee maker in the main room so the bathroom counter was not cluttered with those items. The bed was very comfortable and the sheets actually stayed tucked in--the bed did not come apart in the night. There was coffee in the lobby, the staff was very pleasant and quite helpful, especially when it came to recommending places to eat. It is located in a section that has all sorts of stores and restaruants and is not far from the historic area of Decatur. There was a hot breakfast that included good sausage and biscuits along with the usual variety of hotel breakfast foods.We would definitely stay here again.

  • Stayed: August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank kasey47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 20, 2011

We stayed here on a road trip from FL to IL. The hotel is located 8 miles from I65, but it was worth the drive. The facility was clean and quiet, and the breakfast was good. It was a great value.

Stayed: June 2011, traveled with family
Thank sarahk0204
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 13, 2011

Even though the hotel is a little dated, our room was very clean and the staff was extra nice!

  • Stayed: June 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank KaySC_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 15, 2010

Nice place, clean quiet, resturant next door good value for$

  • Stayed: November 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank PUPD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 9, 2009

Though this hotel is basically just like the thousands of others just off America's interstate highways, the managerial and service staff raise it well above the yawn, "whichever, let's just stop."

My husband and I "just stopped" here for an overnight without a reservation and were greeted as though they had been looking forward to our arrival for a week. Several questions we had as we settled down for the night were answered promptly. Everyone
associated with the hotel was very friendly and eager to help; evening and morning staff.

Cleanliness is obviously high on this hotel's priority list. Our room and bathroom were both well kept and clean, as were the hallways, the entrance, and the breakfast/sitting room.

The continental breakfast offered a nice variety and even included a few things I could eat (needing gluten free foods) as well.

The pictures on this hotel's website are very accurate.
Would definitely reccommned staying here just one night or a dozen.

  • Stayed: October 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank HeronGal-query
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 12, 2009

We were very happy with the hotel. Unfortunently it is far from the Interstate.

  • Stayed: March 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank mwsmithmn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Decatur hotels
0.7 mi away
Hampton Inn Decatur
Hampton Inn Decatur
#1 of 18 in Decatur
396 reviews
0.2 mi away
Microtel Inn & Suites by Wyndham Decatur
3.3 mi away
DoubleTree by Hilton Hotel Decatur Riverfront
Show Prices
Show Prices
Show Prices
1.4 mi away
Baymont Inn & Suites Decatur
0.4 mi away
Holiday Inn Express & Suites Decatur
0.1 mi away
Courtyard Decatur
Courtyard Decatur
#5 of 18 in Decatur
159 reviews
Show Prices
Show Prices
Show Prices

Been to Best Western River City Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western River City Hotel

Address: 1305 Front Ave., Decatur, AL 35603
Phone Number:
Location: United States > Alabama > Decatur
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Decatur
#2 Romantic Hotel in Decatur
Price Range: $83 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western River City Hotel 2.5*
Number of rooms: 59
Reservation Options:
TripAdvisor is proud to partner with Priceline, Booking.com, Best Western, Expedia, Travelocity, Hotels.com, Orbitz, Hotwire, TripOnline SA, Cancelon, getaroom.com and Cheap Tickets so you can book your Best Western River City Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Decatur
Decatur Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing