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Hilton Garden Inn Mobile East Bay
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Reviews (576)
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All reviewsrestaurant staffhot tubindoor poolexcellent place to staysouthern hospitalitybreakfast buffetomeletwonderful stayfront desk staffeast baydaphne areamardi graswonderful hotelclean roomscookiesbusiness centerstaff was friendly
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436 - 441 of 576 reviews
Reviewed January 1, 2014

My wife and I had the pleasure of staying here last month and look forward to returning. We were greeted in a very pleasant and professional manner by Sean at the front desk and he was kind enough to upgrade us to a lovely suite which was excellent in all respects. Sean was also extremely helpful in providing information on restaurants and directions to places that we wanted to visit. This was one of the best Hilton facilities that we have stayed in.

  • Stayed: December 2013, traveled as a couple
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Thank Bob D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron B, Public Relations Manager at Hilton Garden Inn Mobile East Bay, responded to this reviewResponded January 7, 2014

Bob D,

Thank you for writing a review of your stay with us. It was great having you here and we look forward to seeing you again in the future. We are glad you enjoyed the service and the suite. In addition to the places you already knew about our Associates can recommend similar places or even places you may not have thought of. Be sure to ask an Associate about all the places near the hotel on your next visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 1, 2014 via mobile

Great room! Clean and comfy, and the staff was friendly, and professional. Breakfast in the morning was good, the rate was only 79.00 for our room. Definitely a good deal! Nice way to finish off our New Years Eve!

  • Stayed: December 2013
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Thank Renee B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron B, Public Relations Manager at Hilton Garden Inn Mobile East Bay, responded to this reviewResponded January 7, 2014

Renee B,

Glad you enjoyed your stay and the breakfast. We appreciate you letting us know how it went. During a holiday there are lots of special events in the area. Need help finding your event or finding an event to attend? Any Associate will be happy to assist you with finding local events or attractions during your stay.

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Reviewed December 30, 2013

Stayed at the HGI in Daphne on December 27, 2013 and enjoyed it thoroughly from the moment we walked in. Front desk upgraded us to a suite without us having to ask and even had the restaurant cook some gluten free pizzas we purchased at the nearby grocery store. Morning breakfast was great and staff once again was wonderful. Used the indoor pool and spa, which was needed after nine hours in the car. Would most certainly stay here again!

  • Stayed: December 2013, traveled with family
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Thank smeeeth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron B, Public Relations Manager at Hilton Garden Inn Mobile East Bay, responded to this reviewResponded January 2, 2014

smeeeth,

We appreciate you letting us know about your stay. It was great having you here and we look forward to serving you again in the future. We are glad we could help with your pizzas and that you enjoyed the indoor pool. During your stay be sure to ask an Associate about our restaurant or about some of the great local restaurants in our area. They will be happy to provide you with suggestions and directions.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 14, 2013

although for the most part the room looked clean, it smelled stale and this bothered me. we ate at the restaurant for dinner and the food was very average and the waitress was not the best. the lobby was decorated for the Christmas holidays with very cheap decorations that would have been better left undecorated.

  • Stayed: December 2013, traveled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank Terry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron B, Public Relations Manager at Hilton Garden Inn Mobile East Bay, responded to this reviewResponded December 16, 2013

Terry B,

Thank you for writing a review of your stay with us. We apologize that your stay did not meet your expectations. During a stay with us we encourage our guests to notify an Associate if they find something amiss. If your room is not acceptable or your dinner was not as expected we will be happy to correct the problem. Again we apologize for the inconveniences you may have experienced. Our staff works hard to provide every guest the best possible stay and we invite you to return so you can see the improvements we make based on your comments.

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Reviewed December 9, 2013

My stay at the Hilton Garden Inn in Daphne, AL was an enjoyable experience. The Breakfast Staff, food and service was pleasant was nothing less than superb. From check-in to departure was great. Will certainly return again and again.

  • Stayed: November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Hilton Garden Inn
Thank O C M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron B, Public Relations Manager at Hilton Garden Inn Mobile East Bay, responded to this reviewResponded December 10, 2013

O C M,

Thank you for letting us know about your stay. It was great having you here and we look forward to serving you again in the future. We are glad you enjoyed the Breakfast and the service during your stay. Our Associates will be happy to assist you during your stay with details and suggestions for beaches, parks, golf courses and more. We can even help you find your meeting or client's office. Just ask any Associate for more information.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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