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“Peaceful, quiet and tranquil. Superb service staff.”
Review of Floatel Hotel

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Floatel Hotel
Ranked #39 of 221 Hotels in Kolkata (Calcutta)
New Delhi, India
Level 4 Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Peaceful, quiet and tranquil. Superb service staff.”
Reviewed July 6, 2011

Thats the short and sweet of it. This unique piece of property is just outside the city centre, floating on the River Hooghly, complete with two decks of living quarters and a third housing the restaurant and a banquet hall. Day hours put you within walking distance of all major offices and business centres, while evenings are quiet and secluded, giving the whole area an aura of soothing comfort.

I for one love the sight and sound of flowing water, and there could be nothing better for the asking. The outer wall of our cabin was practically one big glass-window with the river flowing right underneath, offering a cinematic view of fishing boats and ferrys passing by........and the iconic Howrah Bridge at a distant right keeping one mentally anchored to the City Of Joy. Soothing, to say the least.

The "Eco-Friendly" tag is little more than a catchy by-line. Flotel functions like any other hotel in its class with no steps taken on the front except probably that its waste is not disposed off in the flowing river, striving to maintain what is also its own lifeline.

I agree with other members regarding inordinate delays in their check-ins. We too were made to wait for nearly an hour before our rooms were ready. Raised voices were required to expedite the process as well. But once across that hurdle, its a pleasant experience, fully supported by the house-keeping, room-service and the restaurant. The latter will even go out of their way to create new dishes or variants to suit your taste. Easy and with a smile.

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Skanda-Delhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Floatel An E, General Manager at Floatel Hotel, responded to this review, July 28, 2013
Dear Sir,

Warm Greetings from Floatel, Kolkata !!!

At the onset, we would like to thank you for your comments at the TripAdvisor. It was a pleasure for us to have your stay at Floatel, Kolkata.

We are delighted for your appreciation of the services provided by our team. Our team is our strength and your feedback will encourage us to scale greater heights of excellence.

The team and I look forward to the pleasure of welcoming you back to Floatel, Kolkata, in the not too distant future.

Warm Regards,
Kunal Banerjee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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387 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (140)
Date | Rating
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English first
Kolkata (Calcutta), India
Level 4 Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed July 3, 2011

i had this most horrible esperience at floatel.We had gone there for dinner at this resturant on 14th FEb ,11 for our anniversay.Inspite of our reservations,they made us wait for like an hour, inspite of seeing me with an year old baby in my arms.First they denied accepting our resrvations,then i get a call from their office asking us why we havent come yet inspite of our reservation.When i showed my face again and questioned them what happened when i asked forst about the reservation.he were complete red faced then.
The staff is YUCKS!! they need serious hospitatlity tarining.I have no iea where they get there staff from..perhaps some E grade hotel management college!!!!They are are just not worth it.
The prices do not match the service at all.I would really not recommend it .Its no big deal with the view either! Other places with have better view far off.If you really want to see the river,get on a cruise or something,rather than being docked over dirth filth floating around you!!!!

  • Stayed February 2011, traveled with family
    • Value
    • Service
Helpful?
8 Thank manjari23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Kolkata (Calcutta) hotels

Bengaluru, India
Level 6 Contributor
157 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 191 helpful votes
Reviewed June 29, 2011

I visited kolkata couple of days back. I was looking for a different experience in terms of my stay. I had work at howrah and I was searching for a truly different hotel.

I heard about FLOATEL from one of my close friend . FLOATEL is India's first floating hotel.
situated on the hoogly river.

The tariff of floatel is not all that expensive. It is really a different and delightful experience. The moment I open the window I could see HOWRAH BRIDGE . The view is soo romantic.

FLOATEL has BRIDGE Restaurant , BAR and Conference room. They offer complimentary breakfast at BRIDGE Restaurant as part of the stay.

Though the rooms are not very spacious but it is truly a life time experience.

  • Stayed June 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank RajeshUS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Floatel An E, General Manager at Floatel Hotel, responded to this review, July 28, 2013
Dear Mr Rajesh ,

Warm Greetings from Floatel, Kolkata !!!

At the onset, we would like to thank you for your comments at the TripAdvisor. It was a pleasure for us to have your stay at Floatel, Kolkata.

We are delighted for your appreciation of the services provided by our team. Our team is our strength and your feedback will encourage us to scale greater heights of excellence.

The team and I look forward to the pleasure of welcoming you back to Floatel, Kolkata, in the not too distant future.

Warm Regards,
Kunal Banerjee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pune, India
Level 3 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed June 27, 2011

We were a group of 4 friends who had come for a friend's wedding in Kolkata and Floatel made it a fun experience.

I loved the concept of this Hotel which is floating on the river and connected by a gangway to the main reception area. The staff is genuinely warm and made sure that our stay of 5 days in this place was very comfortable and enjoyable. We tried them at times but their service came out in flying colours with their ever ready to bend backwards for the guests.

We had a long stay and a very enjoyable at that made possible by their great 24x7 in room food, awesome service, spectacular River view, clean and neat rooms and affability displayed at all times by each and every staff. Kudos to them... !!!

Room Tip: Insist on a room facing the river side
See more room tips
  • Stayed June 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank dovozce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Floatel An E, General Manager at Floatel Hotel, responded to this review, July 29, 2013
Dear Sir,

Warm Greetings from Floatel, Kolkata !!!

At the onset, we would like to thank you for your comments at the TripAdvisor. It was a pleasure for us to have your stay at Floatel, Kolkata.

We are delighted for your appreciation of the services provided by our team. Our team is our strength and your feedback will encourage us to scale greater heights of excellence.

The team and I look forward to the pleasure of welcoming you back to Floatel, Kolkata, in the not too distant future.

Warm Regards,
Kunal Banerjee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ernakulam, India
Level 5 Contributor
92 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed June 15, 2011

My colleagues in Calcutta wanted me to try this hotel once and had got a corporate deal with them and I was game!

The best part of this hotel is that when we go to sleep or wake up in the morning - we feel that we are floating in the sea or on a ship...as the ship sways slightly...! So all those guys who havent been on ships overnight and wanna experience one on the land - Floatel is the place to be!!

The morning break fast is many cuisines and we are spoilt for choice. The room service is tad on the expensive side and room is slightly small - when compared to the conventional hotels on land!! But probably it is replicated to look like a ship mate's cabin - hence the room space is cramped..

The staff are very courteous with a special mention of their Chief Guest Manager - who went out of the way to make us feel delighted...

Float once with Floatel...!

  • Stayed November 2010, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank Dias Joe K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Floatel An E, Manager at Floatel Hotel, responded to this review, July 11, 2013
Dear Sir,

Warm Greetings from Floatel, Kolkata !!!

At the onset, we would like to thank you for your comments at the TripAdvisor. It was a pleasure for us to have your stay at Floatel, Kolkata.

We are delighted for your appreciation of our services. Your feedback will surely encourage us to scale greater heights of excellence.

The team and I look forward to the pleasure of welcoming you back to Floatel, Kolkata, in the not too distant future.

Warm Regards,
Kunal Banerjee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level 3 Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 3, 2011

Floatel hotel is situated on river Ganga which gives feeling of luxory ship.Food is tastey here and rooms are as per standard,but major draw back of this hotel is events organised on its terrace.I was there in the last week of 2010 & I had to lodge complaint to the hotel management for the noise of songs being played on the occassion of Ring Ceremony being held on the terrace in one night and some other event on other night.I shall recommend this hotel if you want to enjoy beauty of Ganga in day and youthful nights!!! But you want to sleep in peace after a hectic schedule of a working day ,this hotel is strict NO NO!!!

  • Stayed December 2010, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank Bhaswar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Floatel An E, General Manager at Floatel Hotel, responded to this review, July 19, 2013
Dear Sir,

Warm Greetings from Floatel, Kolkata !!!

At the onset, we would like to thank you for your comments at the TripAdvisor. It was a pleasure for us to have your stay at Floatel, Kolkata.

We are delighted for your appreciation of our services. Your feedback will surely encourage us to scale greater heights of excellence.

The team and I look forward to the pleasure of welcoming you back to Floatel, Kolkata, in the not too distant future.

Warm Regards,
Kunal Banerjee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durg, India
Level 4 Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed June 3, 2011

This hotel is my first preference at Kolkata. Excellent feeling when u stays here. All facilities r highly marked. Food & room service is very good. One can have most beautiful scene behind ur window i.e. floating on river.

  • Stayed April 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank Roship
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Floatel An E, General Manager at Floatel Hotel, responded to this review, July 28, 2013
Dear Mr Roship,

Warm Greetings from Floatel, Kolkata !!!

At the onset, we would like to thank you for your comments at the TripAdvisor. It was a pleasure for us to have your stay at Floatel, Kolkata.

We are delighted for your appreciation of the services provided by our team. Our team is our strength and your feedback will encourage us to scale greater heights of excellence.

The team and I look forward to the pleasure of welcoming you back to Floatel, Kolkata, in the not too distant future.

Warm Regards,
Kunal Banerjee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Floatel Hotel

Property: Floatel Hotel
Address: 9/10 Strand Road | Opposite State Bank of India HQ, Kolkata (Calcutta) 700001, India
Location: India > West Bengal > Kolkata District > Kolkata (Calcutta)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #39 of 221 Hotels in Kolkata (Calcutta)
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Floatel Hotel 3.5*
Number of rooms: 49
Official Description (provided by the hotel):
Thank you for choosing Floatel, An Eco-Friendly Hotel during your stay in Kolkata. We are an environment friendly hotel and it is our endeavor to conserve the environment in every way we can. As you have chosen Floatel for your stay, you have also committed yourself to help us save the environment. Together let us ensure a greener earth to ensure a better future. ... more   less 
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Also Known As:
Floatel Hotel India/Kolkata (Calcutta), Asia

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