Getting recommendation from a friend, I booked the hotel 2 weeks in advance. I was impressed by the location, which is close to Salt Lake City Stadium, and not too far from the airport. It took me around 25 mins to reach the airport, which was an added advantage compared to staying further south at the heart of the city, especially if one is a transit traveler.
I was, however, utterly shocked by the way the duty manager at the counter interact with me in the presence of a friend who accompanied me (the one who recommended the hotel). The duty manager tried to remind me about the room price (which I told him I booked the room after fully aware about the tariff from their website), and some do's and don'ts. I consider that really rude. I took their best room trying to get the maximum comfort from the hotel. But my evening was already spoiled. In the morning, I called housekeeping to get my luggage, as a car was waiting for me for airport drop. After calling them twice, I took my luggage out myself after 10 mins. The bell boy came when I reached the lift. If they claim to be a '3 star facility hotel', as given in their website, the service needs to be really improved, and the employee could be more hospitable!!
- Official Description (provided by the hotel):
- Set up in the beautiful surroundings of Salt Lake Kolkata, The Sojourn is a 3 star facility hotel offering impeccable service and comfort to guests across the globe. The tranquil locality with lush green vegetation provides a soothing and relaxing respite from the turmoil of everyday busy life. Replete with modern facilities and exquisite architecture, effort is put to ensure guests feel home even when they are miles away from their near and dear ones. The revamped multi-cuisine restaurant Flambe provides an array of sumptuous delicacies and the newly designed lounge bar Qube offers guests an opportunity to unwind after a hectic day out. ... more less
- Reservation Options:
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- Also Known As:
- Hotel The Sojourn India/Kolkata (Calcutta), Asia