We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Good location, Service could be better!” 3 of 5 bubbles
Review of Hotel The Sojourn

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Hotel The Sojourn
Ranked #55 of 216 Hotels in Kolkata (Calcutta)
Mumbai, Maharashtra, India
Level Contributor
54 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Good location, Service could be better!”
3 of 5 bubbles Reviewed April 13, 2012

Getting recommendation from a friend, I booked the hotel 2 weeks in advance. I was impressed by the location, which is close to Salt Lake City Stadium, and not too far from the airport. It took me around 25 mins to reach the airport, which was an added advantage compared to staying further south at the heart of the city, especially if one is a transit traveler.

I was, however, utterly shocked by the way the duty manager at the counter interact with me in the presence of a friend who accompanied me (the one who recommended the hotel). The duty manager tried to remind me about the room price (which I told him I booked the room after fully aware about the tariff from their website), and some do's and don'ts. I consider that really rude. I took their best room trying to get the maximum comfort from the hotel. But my evening was already spoiled. In the morning, I called housekeeping to get my luggage, as a car was waiting for me for airport drop. After calling them twice, I took my luggage out myself after 10 mins. The bell boy came when I reached the lift. If they claim to be a '3 star facility hotel', as given in their website, the service needs to be really improved, and the employee could be more hospitable!!

  • Stayed April 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank MaruataFanai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelthesojourn, Manager at Hotel The Sojourn, responded to this review, May 18, 2012
Dear Sir,

Greetings from hotel 'The Sojourn' and thank you for the review.

We are utterly disheartened with the fact that you were not satisfied with our service on your last visit.
We strive to offer our customers the very best of our services and we regret what has happened during your stay.

The matter has been taken up seriously and we would ensure that this never happens in the future.
We earnestly request you to give us a chance to serve you much better next time.

Warm Regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

57 reviews from our community

Traveler rating
    3
    30
    19
    3
    2
See reviews for
7
4
6
37
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Dhaka City, Bangladesh
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed November 24, 2011

Stayed a night during my transit through kolkatta. A bit far from Airport in the day time with the traffic. but if you gonna catch a flight in early morning would hardly take 15 minutes to reach.

hotel and food both good

Room Tip: ask for the roads with windows towards the front of the building
See more room tips
  • Stayed November 2011, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank SajitMenon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
delhi
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed November 12, 2011

This hotel is a nice property to stay, and is in a prime location. the restaurant and the in house bar are good, the rooms are good and clean, service is good. i recommend this hotel specially for business travelers.

Room Tip: while checking in ask for the front viewing rooms facing the stadium, they are bigger and provide a...
See more room tips
  • Stayed November 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ashishfs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
79 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 bubbles Reviewed October 29, 2011

stayed here for almost 4 nights and trust me it was nice and comfortable. I recommend this hotel for long stay. Keep it up guys

  • Stayed November 2010
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SANJEEVOHRI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed September 2, 2011

From start to finish the service has been great. Very attentive staff - checking every morning if you need any laundry taken care of/changing towels 2 times a day if needed/around the clock room service with a smile/getting your phone topped up for you if asked.
The room is nice...not the most stylish but is kept very clean and offers everything that you need. Also Tv has a comprehensive channel list to keep you entertained.
The hotel boasts a nice but small bar holding 20/25 people max. Dinner hall and banquet halls.
The location is right opposite the 2nd biggest football stadium in the world so if there are football matches on and you are interested in that it is great (I was there when Argentina vs Venezuala was on - even Messi was there!) Regarding shopping there are malls with a mix of shops from international to national brands, it is taxi ride away (5-10mins) and can be quite hectic with the crowds but thats india.

The food quality is very good with a very extensive range of cuisines form continental, oriental to Indian. Very impressed with the options and quality.

Would definately stay here again

  • Stayed August 2011, traveled on business
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PatrickInd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
50 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed July 31, 2011

The hotel is located in the Salt Lake area and is about 20 minutes from the Airport, i.e. if there is no impeding traffic. The rooms are moderately furnished, though one wished the towels were more elegant in appearance. The food served in the room, on order, was good, but it is more enjoyable to have the meals in their restaurant. They specialise in making baked lobsters, seved with rice and suated liberally in butter and accompanied with baked vegetables. The staff is courteous and helpful. All in all, good value for money and one would not mind staying once again.

  • Stayed May 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Sudhir1954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelthesojourn, Manager at Hotel The Sojourn, responded to this review, August 16, 2011
Dear Sir,

Thank you for your feedback.

We are glad that you enjoyed your stay.

We do try to provide our guests with the best of amenities at an affordable cost. However we understand your concern regarding the towels. Please be rest assured that action would be taken so that the next time you are here, you are fully satisfied.

We look forward to serving you again.

Best wishes,

Hotel The Sojourn.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gurgaon
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed July 1, 2011

The Hotel is located in Salt lake city.
Best for the travelers who are in the city for Business in Salt lake city, EM bypass and Rajarhat.
Good food and location.
The hotel is on the main road having good accessibility from the main EMbypass road.

  • Stayed May 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank TarunSofat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Kolkata (Calcutta) hotels
1.5 mi away
IndiSmart Hotel
IndiSmart Hotel
#63 of 216 in Kolkata (Calcutta)
3.5 of 5 bubbles 142 reviews
1.6 mi away
The Sonnet
The Sonnet
#10 of 216 in Kolkata (Calcutta)
4.0 of 5 bubbles 411 reviews
0.5 mi away
Next Generation Guest House
Next Generation Guest House
#64 of 216 in Kolkata (Calcutta)
4.0 of 5 bubbles 13 reviews
Show Prices
Show Prices
Show Prices
4.4 mi away
Pipal Tree Hotel
Pipal Tree Hotel
#19 of 216 in Kolkata (Calcutta)
4.0 of 5 bubbles 237 reviews
1.6 mi away
Senses Hotel
Senses Hotel
#8 of 216 in Kolkata (Calcutta)
4.5 of 5 bubbles 300 reviews
1.6 mi away
Hotel De Sovrani
Hotel De Sovrani
#47 of 216 in Kolkata (Calcutta)
3.5 of 5 bubbles 125 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel The Sojourn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel The Sojourn

Property: Hotel The Sojourn
Address: Plot No Kb 23, Kolkata (Calcutta) 700098, India
Location: India > West Bengal > Kolkata (Calcutta)
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #55 of 216 Hotels in Kolkata (Calcutta)
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel The Sojourn 3*
Number of rooms: 27
Official Description (provided by the hotel):
Set up in the beautiful surroundings of Salt Lake Kolkata, The Sojourn is a 3 star facility hotel offering impeccable service and comfort to guests across the globe. The tranquil locality with lush green vegetation provides a soothing and relaxing respite from the turmoil of everyday busy life. Replete with modern facilities and exquisite architecture, effort is put to ensure guests feel home even when they are miles away from their near and dear ones. The revamped multi-cuisine restaurant Flambe provides an array of sumptuous delicacies and the newly designed lounge bar Qube offers guests an opportunity to unwind after a hectic day out. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Priceline, Booking.com and Agoda so you can book your Hotel The Sojourn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel The Sojourn India/Kolkata (Calcutta), Asia

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing