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Tripadvisor
Kolkata (Calcutta)

“Awesome”
Review of Eden Pavilion

Eden Pavilion
Certificate of Excellence
Price range: $0 - $2,250
Cuisines: Chinese
Dining options: Late Night, Breakfast, Delivery, Reservations
Restaurant details
Dining options: Late Night, Breakfast, Delivery, Reservations
Reviewed 4 weeks ago

Wide variety of choice. Helpful staff, Quick service, Do have coffee and luchi aloo dum :-). Fruits are fresh

Date of visit: January 2020
Thank drddas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atul B, General Manager at Eden Pavilion, responded to this reviewResponded 4 weeks ago

Dear Guest,

Thank you for sharing your wonderful feedback on Trip Advisor.

We deeply appreciate your comments on Eden Pavilion, ITC Sonar’s elegant fine dining restaurant. Set in a vibrant atmosphere, elegant interiors and mellow lighting, Eden Pavilion serves an intriguing a la carte menu filled with Indian and inventive international cuisines.

We thank you for your patronage and we look forward to welcome you back in the near future.

Warm regards,

Atul Bhalla
Area Manager-East, ITC Hotels &
Cluster General Manager, ITC Royal Bengal & ITC Sonar

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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5 - 9 of 418 reviews

Reviewed 5 weeks ago

The new menu is amazing. Excellent quality. The new menu is a must try. Great service. Bengali food at its best.

Date of visit: January 2020
Thank Rajb0112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atul B, General Manager at Eden Pavilion, responded to this reviewResponded 4 weeks ago

Dear Guest,

Thank you for sharing your wonderful feedback on Trip Advisor.

We deeply appreciate your comments on Eden Pavilion, ITC Sonar’s elegant fine dining restaurant. Set in a vibrant atmosphere, elegant interiors and mellow lighting, Eden Pavilion serves an intriguing a la carte menu filled with Indian and inventive international cuisines.

We thank you for your patronage and we look forward to welcome you back in the near future.

Warm regards,

Atul Bhalla
Area Manager-East, ITC Hotels &
Cluster General Manager, ITC Royal Bengal & ITC Sonar

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 13, 2020

The Best Local Food available at a Star Address. The newly set Menu in a Boon to those who love Street Food in Hygiene. The Food is just fantastic and the staff courteous ...as usual!
It is full a Full Menu Set with Local Food as well as International Cuisines.
My Family Really Enjoyed the Dinner. Thank You All!!

Date of visit: January 2020
Thank 850suryakantk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atul B, General Manager at Eden Pavilion, responded to this reviewResponded January 16, 2020

Dear Guest,

Thank you for sharing your wonderful feedback on Trip Advisor.

We deeply appreciate your comments on Eden Pavilion, ITC Sonar’s elegant fine dining restaurant. Set in a vibrant atmosphere, elegant interiors and mellow lighting, Eden Pavilion serves an intriguing a la carte menu filled with Indian and inventive international cuisines.

We thank you for your patronage and we look forward to welcome you back in the near future.

Warm regards,

Atul Bhalla
Area Manager-East, ITC Hotels &
Cluster General Manager, ITC Royal Bengal & ITC Sonar

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 12, 2020 via mobile

I went with a friend to have lunch at The Eden Pavilion at ITC Sonar.
First thing that surprised me was the menu. A 5 star luxury hotel and the restaurant menu was very average and ecletic mix of food with no parity.
We chose to order bengali cuisine. As starters, we ordered shrimp cocktail and buttermilk chicken strips. The shrimp coctail was so ordinary that it took me by surprise. It lacked taste and finnesse and I have had way better than this one in other restaurants. The chicken strips were okay.
For main course, we ordered luchi, chholar dal, aluposto and kosha mangsho.
The chholar dal was not well made at all. Home cooked chholar dals are way better. It lacked salt sugar and right amount of ghee. The aluposto was really yum.
Now the kosha mangsho. I don't know how a 5 star restaurant can't get kosha mangsho, one off the major dishes in bengali cuisine right! The mutton was dry, not cooked properly and quite hard. I had to call the chef and get it changed. Even then the version that came lacked in taste.
To end our meal, we chose rabri faluda and it was delicious.
To be honest, the meal cost a bomb but was a sheer let down.

Date of visit: December 2019
Thank Sammychanda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atul B, General Manager at Eden Pavilion, responded to this reviewResponded January 16, 2020

Dear Guest,

We have noted your feedback with great concern. Let me assure you that initiatives and trainings are being taken to ensure a seamless experience.

Request you to offer us another opportunity to serve you and impress you with our offerings.

We look forward to welcome you back.

Warm regards,
Atul Bhalla
Area Manager- East ITC Hotels &
Cluster General Manager ITC Royal Bengal & ITC Sonar

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 11, 2020 via mobile

they have great variety of non vegetarian foods - warm attitude of service providers and special care for senior citizens

Date of visit: November 2019
Thank Sangh193
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atul B, General Manager at Eden Pavilion, responded to this reviewResponded January 22, 2020

Dear Guest,

Thank you for sharing your feedback. We are delighted to know that you had a wonderful experience.

We look forward to welcome you back.

Warm regards,
Atul Bhalla
Area Manager- East ITC Hotels &
Cluster General Manager ITC Royal Bengal & ITC Sonar

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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