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“I like it .. !!”
Review of The Peerless Inn

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The Peerless Inn
Ranked #27 of 219 Hotels in Kolkata (Calcutta)
New Delhi, India
Level Contributor
56 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“I like it .. !!”
Reviewed August 15, 2013

For sure location is best part of this hotel .... you can experience road side market, local market & so many restaurants around. Lobby was good, spacious with good lighting. Reception was very polite & well trained for the job. After a busy day, within 5 min i was in my room. Service was good, restaurant in the hotel was serving great food & also very famous among the locals.
My room was on 7th floor , and view from the room was really great.
Breakfast on the first floor restaurant was really good ... would advice hotel to improve service in this area.
Like check in my check out was again very fast & cool. I will recommend this hotel to others & also would like to stay here again.

Room Tip: Please ask room on higher floors for a greater view of Kolkata.
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  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RajuSuneja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPIK, General Manager at The Peerless Inn, responded to this review, September 16, 2013
Dear Valued Guest,

Thank you, for your recent stay at The Peerless Inn, Kolkata and for your valuable feedback on Tripadvisor.

Your positive comments about location, breakfast spread and friendly staff is much appreciated. We have noted the concerns that you have highlighted regarding service delivery at the restaurant and are working towards improving the same.

We look forward to welcoming you back at The Peerless Inn, Kolkata.

Yours sincerely,
Subhomoy De
General Manager
gmpik@sarovarhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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680 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (172)
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English first
Lucknow, India
Level Contributor
39 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed August 10, 2013 via mobile

Apart from location very little to cheer about this hotel. Arrogant staff, musty smell..non working wi- fi, amazingly expensive food....I would advise people travelling with family and kids to stay away. It's not value for money.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank vikas24_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPIK, General Manager at The Peerless Inn, responded to this review, August 11, 2013
Thank you, for your recent stay at The Peerless Inn, Kolkata and for your valuable feedback on Tripadvisor

As discussed with you, I have noted your unsatisfactory experience during your check-in and other services.

Please be assured that the same has been shared with the concerned team and the department head for corrective measures and improvement.

I once again apologize for the inconvenience caused to you.

We look forward to your continued patronage to The Peerless Inn, Kolkata.

Yours sincerely,

Subhomoy De
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
62 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed August 6, 2013

I am here at the Peerless Inn kolkata...

the reception and staff seem very kind n polite and courteous ... the room which I have 702 ..has a lovely view of it.. (photo posted) the only issue which I think is that well I am single person and requested for a double bed not twin beds..and they don't seem to have the same..plus this room has low wi fi as well as mobile network connectivity.. I can only be heard in certain areas in my room while talking to people over my cell phone..

the washroom seems nice with a old school tub and retro fixtures..running hot water...

A good choice to stay... but needs a more responsive staff.

Room Tip: Take a room above the 5th floor if You want any view.... All rooms seem nice here with good furnishi...
See more room tips
  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SktPhotos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPIK, General Manager at The Peerless Inn, responded to this review, August 6, 2013
My team and I are delighted that you enjoyed your stay at The Peerless Inn, Kolkata

Thank you for your valuable feedback. We have taken a note of your comments regarding the internet access and will address and rectify the issues highlighted.

We hope to be of service to you again in the future.

Yours sincerely,

Subhomoy De
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Honiton, England, United Kingdom
Level Contributor
55 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 4, 2013

This is my second stay at Peerless Inn. The room was clean and comfortable. Breakfast was good. Staff very friendly and chatty - keen to help or advise.
Free wifi throughout was very useful.
Excellent location - short walks to Park Street, Eden Gardens, The Mother House and the Victoria Memorial. New Market for bargain shopping and fabrics is just behind.
A well priced mid range hotel I would highly recommend.

Room Tip: Pre booked through booking.com
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Caroline K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPIK, General Manager at The Peerless Inn, responded to this review, August 6, 2013
Thank you for posting your review of The Peerless Inn, Kolkata We are glad that you enjoyed a comfortable stay.

We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon.

Yours sincerely,

Subhomoy De
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pune, India
Level Contributor
107 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed August 1, 2013

Location : This is a good hotel located at Prime location, just outside Esplaned Metro Station. Park Street and New market are at walking distance.
Room: I was given a free upgrade to a suite on 7th floor facing the Eden Garden Stadium. The room was very nice, clean with a superb view. The facilities provided in the room were up to mark and comfortable.
Food: I use to have the complimentary breakfast every day which was quite good with lot of variety. The only thing I have a concern about the place is that the tables are not sufficiently large to comfortably accommodate the plates when occupied by 4 people or even the small tables of 2 persons.
Overall : A Good hotel with polite staff, good rooms and good food. The services like laundry and food are slightly over priced. Location is easily accessible by taxis at morning 5 also. ( I checked out at 5 in morning).

Room Tip: Select a room facing Eden Garden or New Vidya Sagar Setu and definitely above 5th floor.
See more room tips
  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shonilbakare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPIK, General Manager at The Peerless Inn, responded to this review, August 2, 2013
Thank you for your positive comments. We are glad that the team made your stay comfortable.

Your encouraging comments will help us do better.

We look forward to welcome you back soon.


Yours sincerely,

Subhomoy De
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
69 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed July 26, 2013

The location of the hotel is best just close to the Esplanade metro station with Park street at a walking distance.

The rooms were a bit pricey as you could get an ITC on park street for the same price. Unfortunately ITC was full and we had no option but to stay at Peerless Inn.

Accessibility of the Hotel is the plus point and all other amenities are equivalent to a 3 star hotel.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank V1VEK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPIK, General Manager at The Peerless Inn, responded to this review, July 29, 2013
Thank you, for your recent stay at The Peerless Inn, Kolkata and for your valuable feedback on Tripadvisor.

We look forward to welcoming you back at The Peerless Inn, Kolkata.

Yours sincerely,

Subhomoy De
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
sikkim
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed July 24, 2013

Very well located from all shopping areas. However none of the staff ever made me feel welcomed. The lift was an infinite wait. no body to attend to when requested. I did raise this issue and the front office chap told me, the hotel is taken over by another group and hence some chaos. Room service wasn't as prompt as expected, very small rooms, I don't know about other floors since I have my son who was just 5 months so I asked for a non smoking room and may be the non smoking rooms are like that. Breakfast was just the usual normal indian breakfast not too much of choice. The restaurant seems to be overpriced for the service. I don't mind spending when you offer proper service. A small car hired from the travel desk could cost you as much as Rs 2500 for 2-3 hours. Interestingly I took a AC car from the airport and cost me Rs 750 and the same driver help me on my return as he gave me his card and didn't use the hotel travel desk for return to airport. The hotel does not have a pool. Please indicate it in your website too.
Dear management at Peerless Inn, if you are reading this please provide proper service and charge for it. Do not just over charge for services which are not at par with other hotels.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chingtham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPIK, General Manager at The Peerless Inn, responded to this review, July 26, 2013
Thank you, for your recent stay at The Peerless Inn, Kolkata and for your valuable feedback on Tripadvisor.

As discussed, we have noted the concerns regarding service delivery at the Reception and are working towards improving the same.

We look forward to welcoming you back at The Peerless Inn, Kolkata.

Yours sincerely,

Subhomoy De
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Peerless Inn

Property: The Peerless Inn
Address: 12 J L Nehru Road, Kolkata (Calcutta) 700013, India
Phone Number:
Location: India > West Bengal > Kolkata District > Kolkata (Calcutta)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
#20 Luxury Hotel in Kolkata (Calcutta)
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Peerless Inn 4*
Number of rooms: 168
Official Description (provided by the hotel):
The 168 rooms and suites at The Peerless Inn hotel in Kolkata are spacious and come in five categories to meet the needs of various travellers and each category is unique in design and luxuriously appointed. The excellent services and facilities live up to the expectations of its brand name. State-of-the-art business facilities and conference rooms effortlessly meet any business or social occasion of any scale. Dining options are interesting and entertaining and include an authentic Bengali cuisine restaurant. A health club and great in-room amenities provide the much required post work respite. Central location at Chowringhee Savour authentic Bengali cuisine at Aaheli Efficient business facilities ... more   less 
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Also Known As:
Peerless Inn Kolkata
The Peerless Inn India/Kolkata (Calcutta), Asia

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