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“Very Good Stay, Avg. food”

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Hyatt Regency Kolkata
Ranked #12 of 224 Hotels in Kolkata (Calcutta)
Certificate of Excellence
Reviewed April 5, 2014

The hotel is close to the ariport (25-30 mins), next to the salt lake stadium. The staff is very good and helpful. Rooms are well designed, good bathroom, gym. However, food taste is not as per expectations, though the breakfast choices are generally very nice.

  • Stayed: March 2014, traveled on business
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Thank Samarth1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattRegency_K0lkata, Manager at Hyatt Regency Kolkata, responded to this reviewResponded April 7, 2014

Dear Samarth1984

Greetings of the day from Hyatt regency Kolkata!

Thank you for your valuable feedback on Tripadvisor. We are happy to learn that you had a comfortable stay with us recently. Thank you for appreciating the hotel, rooms, service from our associates and other facilities. We are sorry to hear that the food was not up to your expectation except the breakfast. It is really a concern for us. Every cuisine in our hotel is closely supervised by award winning chefs. Please let us know your favorite cuisine next time, we will be happy to serve you some delicious food of your choice. We look forward to welcome you to the hotel on your next visit to the city.

With best regards,
Management Team,
Hyatt Regency Kolkata.

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791 - 797 of 1,308 reviews

Reviewed April 5, 2014 via mobile

I stayed and attended conference at Hyatt regency. Huge property and well maintained.Rooms are well designed and are upto the reputation of any star category hotel. Conference rooms are good as well. Breakfast spread is really amazing with wide choices. South Indian delicacies are amazing and dont forget to have tender coconut and various preparation of yogurt. Overall food in buffet is good.But there are few letdowns as well. There is no complimentary wii fi....where us you get free wii fi even in budget hotels. Hotels have lot of staff but they are non cooperative...esp at conference room. Overall big hotel with small heart.

Stayed: April 2014, traveled with friends
1  Thank hareef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattRegency_K0lkata, Manager at Hyatt Regency Kolkata, responded to this reviewResponded April 6, 2014

Dear hareef,

Greetings of the day from Hyatt Regency Kolkata!

It is our pleasure to have you stay at Hyatt Regency Kolkata recently, and we thank you for taking the time to share your feedback on Tripadvisor. We are happy to learn that your stay was comfortable and your appreciation for the hotel, the food served and the facilities are deeply valued.

However, we deeply regret to learn that you faced some inconvenience regarding from conference room staff. Your feedback has been shared with the respective team for improvement. Regarding Wi-Fi, we offer free internet for some selective packages. We encourage you to visit our website for details about various offers we have.

Thank you very much for providing an opportunity to serve you as a guest. We look forward to welcome you to the hotel on your next visit to the city.

With best regards,
Management Team,
Hyatt Regency Kolkata.

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Reviewed April 4, 2014

The hotel is close to airport. Easy to reach business location near Salt lake. The staff is helpful and the service is good. As it is a 5 star hotel, you can expect the best.
The taxi stand is just outside the Hotel, easy to get cabs to go anywhere in the city.
There is also a Mall at 5min walking distance, if you like to go for shopping.

Room Tip: Garden facing room
  • Stayed: April 2014, traveled on business
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Thank itsmehoze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattRegency_K0lkata, Manager at Hyatt Regency Kolkata, responded to this reviewResponded April 6, 2014

Dear itsmehoze,

Thank you very much for your wonderful review on Tripadvisor.

We are happy to hear that your stay with Hyatt Regency Kolkata was a comfortable one. Your appreciation for the location of the hotel and other facilities are deeply valued. Thank you very much for choosing us and we hope that Hyatt Regency remains your preferred address in all your future visits. We look forward to welcome you to the hotel on your next visit to the city.

With best regards,
Management Team,
Hyatt Regency Kolkata.

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Reviewed April 4, 2014

Spent the week at the Hyatt while conducting business in the Salt Lake business area. Great proximity to both the airport and the office.
From the time I arrived late Saturday night until my departure late Friday I was treated with the utmost politeness from all the staff I interacted with. I think the service has been some of the best I've experienced in my business travels.
The room itself was nice; I enjoyed the rain shower and the view over the pool. There were a few cosmetic issues but nothing significant. The slippers and robe, and the shaving kit were nice touches to help me feel comfortable away from home. WiFi was strong and available everywhere.
I ate the majority of my meals at the Waterside Cafe, both buffet and a la carte. The food and staff were excellent. They took time explaining the local dishes and accommodating my requests for lunches to be made that I could bring to the office with me. I was check on by management multiple times to ensure everything was to my satisfaction and all the staff were quick to smile and say hello.
Yes, the price of the location is premium for the area and so premium service should be expected. In no way was I disappointed.
PS - Make sure to stop in to the Curios shop and check out the wares!

  • Stayed: April 2014, traveled on business
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Thank Adam H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattRegency_K0lkata, Manager at Hyatt Regency Kolkata, responded to this reviewResponded April 6, 2014

Dear Minski1974

Greetings of the day from Hyatt Regency Kolkata!

It is our pleasure and our privilege to have you stay with us. We thank you for sharing your wonderful experience on Tripadvisor.

It gives us immense pleasure to learn that you had a comfortable and enjoyable stay with us. Thank you for your appreciation for the hotel, guest rooms, bathrooms, foods and other facilities of the hotel. We are delighted to know that our associates took the best care of yourself and making you feel comfortable during your stay. Your motivating feedback has been communicated to the respective team members. It is our constant effort to provide authentic hospitality to every guest we serve to make their stay comfortable and enjoyable.

Thank you once again for giving us an opportunity to serve you as our guest. Please let us know about your next visit to the hotel, we make sure your stay with us would be equally comfortable and memorable. We look forward to welcome you to the hotel on your next visit to the city.

With best regards,
Management Team,
Hyatt Regency Kolkata.

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Reviewed April 3, 2014

I chose this hotel based on its proximity to Kolkata airport. As it is a 5 star hotel one can expect the best in terms of room quality, breakfast, and other amenities. However, I found that the front desk was not up to the mark especially the concierge side in making pick up and drop arrangements of guests. The instructions were apparently not passed clearly from one shift to another thus resulting in some embarrassment. Otherwise, a very decent hotel to stay in.

  • Stayed: December 2013, traveled on business
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Thank captmike_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattRegency_K0lkata, Manager at Hyatt Regency Kolkata, responded to this reviewResponded April 6, 2014

Dear Captmike_11,

Greetings of the day from Hyatt Regency Kolkta!

Thank you very much for your valuable feedback on Tripadvisor. It is our privilege to have you stay with us. We apologize for the inconvenience caused to you and falling short of your expectations. Your feedback is seriously taken and communicated to the respective team to take corrective actions in the future.

Thank you once again for your honest feedback and look forward to welcome you back!

With best regards,
Management Team,
Hyatt Regency Kolkata.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 2, 2014

Its located on the IT hub of the city, surrounded by IT industry. Great rooms and facilities. Great location just next to the salt lake stadium opposite to Swabhumi the heritage plaza. Transportation is very easy. Food is very good along with the room service. The bathroom is really good.

  • Stayed: March 2014, traveled with friends
    • Service
Thank Suparno007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattRegency_K0lkata, Manager at Hyatt Regency Kolkata, responded to this reviewResponded April 6, 2014

Dear Suparno007,

Greetings form Hyatt Regency Kolkata!

Thank you very much for spending some of your precious time to share your experience on Tripadvisor. We are happy to know that your stay at Hyatt Regency Kolkata was comfortable and enjoyable. Thank you very much for your appreciation for the location of the hotel, guest rooms and bathrooms and other facilities. Location of the hotel, guest rooms and contemporary bathrooms are some of our primary USPs. We are just 20 mins drive from the airport and 10 mins drive from the Salt Lake IT hub. It is our constant effort to provide supreme hospitality to every guest stays with us.

Thank you very much for giving us an opportunity to serve you. We look forward to welcoming you back to Hyatt Regency Kolkata in your next visit to the city.

With best regards,
Management Team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 30, 2014

I stayed in Hyatt for one night during my business trip and had a good stay in the hotel. Check-in was smooth and efficient. My room on 4th floor was nice and spacious and most importantly very clean. It was also very quiet; no noise coming either outside or from the corridor. The bathroom had both standing shower as well as a bathtub for those who prefer that. There was enough complimentary bottled water in the room. I didn’t have any time to try any of the restaurants other than for the breakfast which was really good. The gym was very well equipped and in addition there was a running track around the hotel allowing a morning run outside.
The hotel is conveniently only about 30 minutes from the airport. On the negative side there is however nowhere to walk for eating, shopping or drinking right outside the hotel or at least I didn’t see anything. I recommend the hotel and will stay there on my next trip as well.

  • Stayed: March 2014, traveled on business
    • Value
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Thank Jarno S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattRegency_K0lkata, General Manager at Hyatt Regency Kolkata, responded to this reviewResponded April 1, 2014

Dear Jarno S,

Greetings from Hyatt Regency Kolkata!

Thank you very much for sharing your experience on Tripadvisor. It gives us immense pleasure to learn that your one night stay with us was comfortable and enjoyable. Your appreciation of our hotel, guest rooms, bathrooms and other facilities are extremely valued. We take pride in our superior quality guest rooms with custom designed bathrooms to provide ultimate comfort to our guests. Your patronage is deeply valued and delighted to learn that you will stay with us during your next visit to the city.

Thank you very much for giving us an opportunity to serve you as our guest. We look forward to welcome you back!

With best regards,
Britta Leick-Milde
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Kolkata

Address: Ja - 1 Sector Iii | Salt Lake City, Kolkata (Calcutta) 700098, India
Location: India > West Bengal > Kolkata District > Kolkata (Calcutta)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in Kolkata (Calcutta)
#6 Romantic Hotel in Kolkata (Calcutta)
#7 Business Hotel in Kolkata (Calcutta)
#9 Spa Hotel in Kolkata (Calcutta)
#11 Luxury Hotel in Kolkata (Calcutta)
Price Range: $106 - $307 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hyatt Regency Kolkata 5*
Number of rooms: 233
Official Description (provided by the hotel):
Hyatt Regency Kolkata is a luxury business hotel in Kolkata (or “Calcutta”), India. Being the first five-star hotel in Salt Lake City, it is also acclaimed as one of Kolkata’s favourites. The hotel creates the feel of a private cocoon away from the complexities of modern living without giving up any of its luxuries. Saddled between Netaji Subhas Chandra Bose Airport and Howrah Railway Station which lie just 11 km (7 miles) to either side, Hyatt Regency Kolkata enjoys a prime location near the city’s IT hub and is a preferred business destination of East India. A tranquil retreat amid spectacular landscaped gardens, featuring 233 luxury guest rooms and suites, the hotel allows guests to relax and rejuvenate while staying in Kolkata. Apart from all rooms having access to Wi-Fi Internet, guests on the Regency Club Floor enjoy access to the luxurious Regency Club Lounge and evening cocktail hours. Specialty restaurants like Guchhi, La Cucina,and the 24-hour Waterside Café offer a selection of the finest cuisines. Sink into a range of premium spirits and cocktails at The Bar or at Poolside. Pamper yourself at the holistic spa – Club Prana – featuring a 24-hour gymnasium, squash and tennis courts and a landscaped pool.Being one of the most popular business hotels in the city, Hyatt Regency Kolkata provides extensive banqueting facilities for meetings, incentives, conferences, exhibitions and weddings. The hotel also offers great value meeting packages and personalized catering services.This Kolkata hotel has several interesting tourist attractions nearby. The Science City, an impressive science museum complex, is only 4 km (2.5 miles) away. Nicco Park, an open-air amusement park with an attached water theme park, is also nearby. The Missionaries of Charities is one of the prominent sites for all who visit this cultural capital. Hence, while staying at Hyatt Regency Kolkata one can enjoy many of on-site and off-site activities. ... more   less 
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Also Known As:
Hyatt Regency Kolkata Hotel Kolkata (Calcutta)
Hyatt Regency Hotel Kolkata
Kolkata Hyatt Regency
Hyatt Regency Kolkata India/Kolkata (Calcutta), Asia

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