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Hyatt Regency Kolkata
Ranked #11 of 218 Hotels in Kolkata (Calcutta)
Certificate of Excellence
perth
Level Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Worth every rupee”
5 of 5 bubbles Reviewed April 4, 2012

A great hotel experience. Room was great, staff friendly and helpful, food good. We had a room to the right of the main entrance which overlooks the lake and main road and itinerant construction workers having a sh** in the morning....not the hotel's fault or the workers for that matter but probably one to avoid if possible.
The only other unfortunate memory was one waiter who continually picked his nose, shoved his finger in his ear and then continued serving meals. Most people probably wouldn't even notice this but once you have it was tough to look at anything else! Anyway I guess his manager will be looking out for him now. Despite this, I'd still give it a 5 star rating.
They had a travel desk who booked tickets for us and were very helpful.
They also hail a yellow cab for you and also tell the driver what fare he's going to get so that relieves the hassle of bartering. Watch out for the plagues of mosquitos in the cabs early in the morning.

  • Stayed April 2012, traveled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank mrstulip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,214 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (214)
Date | Rating
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English first
New Delhi, India
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed April 3, 2012

Room Size was ok. Views from the room was a dirty filthy field. However one could hear noise of people talking the lobby; hence not very sound proof.
Bathroom size was good.
However was shocked to note open electricity box below the washbasin shelf. Shared the details with the lobby manager at checkout.
Restaurants was a mixed experience. While north indian dinner was good on first night, regretted spending on Italian next day. Returned the veg biryani on following day as it smelled bad. Though they didnt charge us the biryani.
Staff - Usually courteous
Breakfast was quiet decent.

  • Stayed March 2012, traveled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Helpful?
Thank SGindian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maidstone, United Kingdom
Level Contributor
112 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 bubbles Reviewed April 2, 2012

This hotel is luxurious, well maintained and very clean. It is quite a long way from Kolkata town centre. The traffic an Kolkata is very congested and can take some time to travel into town - this in itself is an experience.

Would I stay at the Hyatt Regency again? Most definitely - yes.

Upon arrival, all cars are security checked and staff perform a security check on guests at arrival. The staff are extremely courteous and greeted me by name from day 1.

My room was contemporary in style. A large bed (7') a desk, easy chairs and drink making facilities. The marble bathroom was large and the service provided in my room was very good. New bottled water appeared whenever I had used up those bottles previously left. Fresh fruit as required and tea and coffee making facilities were also in the room. My room faced North and I found that I was quite cold at night and needed the heating on.

As I was there for over a month, I found the laundry facilities very good and beautifully ironed and returned either folded or on hangers.

There was a good choice of food either traditional local food (curry) or a western restaurant (Italian). I would recommend eating only in the hotel as local restaurants may be a little suspect - I discovered this at the expense of suffering from deli-belly). I found it hard to face the curry served at breakfast but traditional UK breakfasts were provided and the restaurant would cook anything I requested. Ultimately I ended up eating in the Italian restaurant as I found the food more agreeable to me and the fish (from Scotland) wonderful. A two course meal with water for one person cost approximately £30.

The gym was well equipped and the spa area very good.

The outdoor pool was lovely to swim in and staff are very hygiene concious ensuring that everyone showers before they enter the pool.

The hotel will provide a chauffeured car (at cost) should you wish to go sight-seeing or ask them to book a taxi for you. Beware of the yellow taxis as many of these look as if they wouldn't pass a UK MOT.

Don't forget to tip staff as the is expected. The tip doesn't have to be large - just a few small coins is gratefully received.

The hotel has a small shop which sells souvenirs (jewellery,carpets etc) I found the prices to be quite reasonable and very competitive with shops in the town centre.

As I travelled out at the beginning of January I wasn't sure what to wear. I arrived to find it very cold and thick with fog and smog. The beginning of January was unusually cold and I was glad that I had taken my winter coat. On the other hand two weeks later I was sun bathing in my swimming costume.

Finally don't bother to have any clothes laundered before you come home - when you open your suitcase the smell will be incredible and you will believe that you have brought part of Kolkata with you.

Room Tip: Ask for a room over-looking the pool
See more room tips
  • Stayed January 2012, traveled on business
    • Value
    • Location
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    • Service
Helpful?
Thank Breaktaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
4 reviews
4 of 5 bubbles Reviewed March 30, 2012

excellent hospitality...They maintain the standard everywhere....really liked there food and poolside coffee shop.Still there are scope for improvement in service but as a hotel its the best in kolkata...

  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hotelier470
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antwerp, Belgium
Level Contributor
83 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 bubbles Reviewed March 27, 2012

Arriving with a 2 hour delay pick up was waiting at 4 in the morning. Check inn was quick and friendly. We stayed in a Recency club floor room. Room had everything we needed. The breakfast is in the Recency lounge our at the main restaurant at the ground floor. We tried both and it was very good. During the day you can have soft drinks and coffee in the lounge. From 6 until 8 there is a happy hour in the lounge with a very extensive buffet. We had our diner in the lounge. All kinds of beer , wine and spirits. The staff in the entire hotel is very nice. The pool area is clean an large. Fitness center has good equipment. The concierge arranges the yellow taxi's to get wherever you want at a very fair price. There is no ATM in the hotel but when you leave the hotel , go left , cross the main street and go strait ahead there is an ATM on your right hand side that accepts cards with Cirrus function.Location is 20 minutes from airport and also from the city center.

  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank scubadave1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangalore
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed March 25, 2012

I was here for a couple of days on Business. The hotel is typical Hyatt, clean rooms, fast service, standard excellent food. The location also seems to be good ( Was my first visit to Kolakata), but i felt it was close to the many place we visited ( maybe i just got lucky). The staff were very pleasant and courteous, and took extra care to accomodate me. They were also very well coordinated. Overall, great place to stay on Business.

  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Robby_Thomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
133 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
5 of 5 bubbles Reviewed March 24, 2012

I stayed there for a night after my flight was cancelled due to technical problem. I was amazed by the standard of the hotel. I really enjoy the international morning buffet. Staff were attentive and even offered coffee/tea after our meals. My favorite station is where you can select omelette, french toast, pancakes or waffles. All made fresh from the moment you order.

Just a small con of the room is that they don't provide toothbrush/toothpaste. Only mouthwash. Also, do check with the receptionist whether your room is twin/king size bed. I was travelling alone and assigned a twin room, with two singles bed, which I felt it would be better if I got a king size bed instead.

Other than that, this hotel is perfect.

  • Stayed March 2012, traveled on business
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sharonleesm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Kolkata

Property: Hyatt Regency Kolkata
Address: Ja - 1 Sector Iii | Salt Lake City, Kolkata (Calcutta) 700098, India
Phone Number:
Location: India > West Bengal > Kolkata (Calcutta)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in Kolkata (Calcutta)
#6 Romantic Hotel in Kolkata (Calcutta)
#7 Business Hotel in Kolkata (Calcutta)
#9 Spa Hotel in Kolkata (Calcutta)
#10 Luxury Hotel in Kolkata (Calcutta)
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hyatt Regency Kolkata 5*
Number of rooms: 233
Official Description (provided by the hotel):
Hyatt Regency Kolkata is a luxury business hotel in Kolkata (or “Calcutta”), India. Being the first five-star hotel in Salt Lake City, it is also acclaimed as one of Kolkata’s favourites. The hotel creates the feel of a private cocoon away from the complexities of modern living without giving up any of its luxuries. Saddled between Netaji Subhas Chandra Bose Airport and Howrah Railway Station which lie just 11 km (7 miles) to either side, Hyatt Regency Kolkata enjoys a prime location near the city’s IT hub and is a preferred business destination of East India. A tranquil retreat amid spectacular landscaped gardens, featuring 233 luxury guest rooms and suites, the hotel allows guests to relax and rejuvenate while staying in Kolkata. Apart from all rooms having access to Wi-Fi Internet, guests on the Regency Club Floor enjoy access to the luxurious Regency Club Lounge and evening cocktail hours. Specialty restaurants like Guchhi, La Cucina,and the 24-hour Waterside Café offer a selection of the finest cuisines. Sink into a range of premium spirits and cocktails at The Bar or at Poolside. Pamper yourself at the holistic spa – Club Prana – featuring a 24-hour gymnasium, squash and tennis courts and a landscaped pool.Being one of the most popular business hotels in the city, Hyatt Regency Kolkata provides extensive banqueting facilities for meetings, incentives, conferences, exhibitions and weddings. The hotel also offers great value meeting packages and personalized catering services.This Kolkata hotel has several interesting tourist attractions nearby. The Science City, an impressive science museum complex, is only 4 km (2.5 miles) away. Nicco Park, an open-air amusement park with an attached water theme park, is also nearby. The Missionaries of Charities is one of the prominent sites for all who visit this cultural capital. Hence, while staying at Hyatt Regency Kolkata one can enjoy many of on-site and off-site activities. ... more   less 
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Also Known As:
Hyatt Regency Kolkata Hotel Kolkata (Calcutta)
Hyatt Regency Hotel Kolkata
Kolkata Hyatt Regency
Hyatt Regency Kolkata India/Kolkata (Calcutta), Asia

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