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“amazing restaurants in the hotel”
Review of Taj Bengal Kolkata

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Taj Bengal Kolkata
Ranked #5 of 251 Hotels in Kolkata (Calcutta)
Certificate of Excellence
Reviewed March 12, 2014

i stayed in this hotel for 2 nights in 2013.. the hotel is nice.. rooms are decent.. the best part about this hotel is the restaurants.. chinese restaurant is just superb.. staff is not very great plus the locality outside the hotel is average..cant expect more from a city like kolkata

Stayed: July 2013, traveled with friends
Thank agarwalridhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohanchandran, General Manager at Taj Bengal Kolkata, responded to this reviewResponded March 14, 2014

Thank you for your kind comments which we have noted and will share with our associates. Thank you for your patronage and look forward to meeting you on your next visit to Taj Bengal, Kolkata.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,295 - 1,301 of 1,991 reviews

Reviewed March 8, 2014

I've stayed on business in both the Oberoi and the Taj in Kolkata, and while the Oberoi has a better more centralized location for walking, the Taj wins out in terms of luxury and service. The rooms are very comfortable and well-appointed. I stayed in a Club Room and the service during happy hour was impeccable. All of the staff were eager to help and be of service. The only one slight negative was the quality of the breakfast buffet with the Club Rooms, which was limited, with not particularly good hot items. However, there may be a better selection in the main restaurant. Unfortunately, I did not have time to try the restaurants. Overall, luxury service for a luxury price.

  • Stayed: March 2014, traveled on business
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Thank dmmtravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohanchandran, General Manager at Taj Bengal Kolkata, responded to this reviewResponded March 10, 2014

Thank you for your kind comments which we have noted and will share with our associates. Thank you for your patronage and look forward to meeting you on your next visit to Taj Bengal, Kolkata.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 26, 2014

I have just returned from a 3 day biz trip in Kolkata and i stayed in Taj Bengal for this trip. The check in process was smooth and efficient and settled into the room quite well. The rooms are average sized and good for a Biz traveller or family of 2 .. any more and you will feel crowded. Decor of the rooms, curtains, upholstery of the chairs, beds etc were really good and fresh .. liked this a lot :-) :-) .... in short rooms are comfortable and TV and cable options are typical Taj :-) :-) .. tried the In Room dining option and the process was simple and food arrived on time. Surprisingly the portions were small and in fact the Lemon Coriander Soup was the smallest portion i have ever had !!! Not sure if it was a slip up or this is the typical size zero serving :-) :-) ..... food was however good and enjoyed it .... overall a very good place to stay .. but the cons i noticed were
1. No fruits in the room and there was no offer as well .. this is very Un Taj like !! have been a Inner Circle member for more than 10 years now and have always had the option of fruits in the room
2. Hot water was not sufficient .. though there was semblance of it the water was not hot enough
3. Expensive room tariff
4. Very Expensive In Room dining ( price to portions was not in sync at all )

Surprised that Taj has missed a trick herein . I did not have the time to try the Gym or the other facilities like Spa etc ... Overall a good place but expensive and so in my opinion a 3 star is fair rating

Room Tip: Pls do be clear about your room preferences as this Hotel is used for Weddings :-) ... Can be quite...
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  • Stayed: February 2014, traveled on business
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Thank Sai_Giridhar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohanchandran, General Manager at Taj Bengal Kolkata, responded to this reviewResponded March 2, 2014

Thank you for your feedback following your recent stay with us.

Please be rest assured that your feedback has been taken up by me with the concerned department. Immediate steps have also been taken to improve the training and awareness of our staff towards this aspect of service. Kindly accept my sincere apologies for the inconvenience caused.

We look forward to your continued patronage and support in making Taj Bengal your home away from home.

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Reviewed February 23, 2014

Stayed for five nights in February 2014. There was a wedding event on EVERY NIGHT. Out by the pool the loud wedding music continued until after 1am, ensuring my colleagues and I couldn't sleep.

When I complained to the hotel about the pool noise on the first night, they assured me the music would stop by 11pm - apparently it's the law. It didn't, on any night. When I complained about some wedding guests having a party in their room, reception promised to ask them to stop, but never came. The party continued on past midnight.

I was moved to another room, which was supposed to be quiet, but there was the sound of a generator all night long. And then at 6am I discovered there was a pigeon nest outside the window on the vines which run down the side of the building. They were fighting / mating so loudly from 6am that I couldn't sleep.

I was then moved back to a pool side room and ensured by the duty manager that the weddings were over for the week and this side would now be the quietest. I was pretty shocked to come back from a day of meetings to find another wedding had started, with a sign up saying it was going to be outside again. They had no idea what was even going on in their own hotel. I then had to change rooms again to get away from the poolside. Finally I found a quiet room, but only for the last night of my stay.

The hotel is dominated by weddings, and you can't get any sleep until after 1am. It's a great shame because apart from this the staff were helpful and pleasant and the hotel itself is nice. But for business travellers who need regular sleep and have meetings the next day, this isn't the place to stay.

Room Tip: Avoid wedding season - ask before you book.
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  • Stayed: February 2014, traveled on business
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4  Thank abc123def
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohanchandran, General Manager at Taj Bengal Kolkata, responded to this reviewResponded March 2, 2014

Thank you for your feedback following your recent stay with us.

Please be rest assured that your feedback has been taken up by me with the concerned department. Kindly accept my sincere apologies for the inconvenience caused.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 23, 2014

Taj Bengal is a symbol of luxury in Kolkata. I guess the expectations were high. The rooms happen to smaller than expected. It is centrally located and have lots of options around it. Taj Bengal is home to some of the finest restaurant in house.

  • Stayed: December 2013, traveled as a couple
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Thank rathorkaran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohanchandran, General Manager at Taj Bengal Kolkata, responded to this reviewResponded March 2, 2014

Thank you for your kind comments which we have noted and will share with our associates. Thank you for your patronage and look forward to meeting you on your next visit to Taj Bengal, Kolkata.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 18, 2014

My stay was sadly short. However, I was made to feel like an old friend. The staff were exceptional and their service was second to none. The suite I had was wonderful clean and fresh. It had every thing I needed. The room was very comfortable and with enough space it could have easily housed my whole family. The internet connection was very quick and connected easily. I ate in the restraunt this was a womderful experience. You are not rushed and the food is of excellent quality. The hotel transfere to the airport was a smooth transition. When you stay here you will not be disapointed.

  • Stayed: February 2014, traveled on business
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Thank HelenS7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohanchandran, General Manager at Taj Bengal Kolkata, responded to this reviewResponded February 23, 2014

Thank you for your kind comments which we have noted and will share with our associates. Thank you for your patronage and look forward to meeting you on your next visit to Taj Bengal, Kolkata.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 18, 2014

Stayed there with friends and booked a suite. Expectations were quite high so the rooms didnt surprise us but the bathroom was lavishly built and big enough to surprise us. It would be an apt room to stay with your loved one. Overall the room gives a feeling of being very rich and enjoying a luxurious life. Services were good and the food was good too. Outside ambiance is not very great compared to other 5 star hotels. I think that's the finest Kolkata can offer so do try it out if you are there anytime in your life. Overall a good experience.

Room Tip: Suites are good!
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  • Stayed: November 2013, traveled with friends
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Thank gauravsharma9999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohanchandran, General Manager at Taj Bengal Kolkata, responded to this reviewResponded February 23, 2014

Thank you for your kind comments which we have noted and will share with our associates. Thank you for your patronage and look forward to meeting you on your next visit to Taj Bengal, Kolkata.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Taj Bengal Kolkata

Address: 34b Belvedere Road | Alipore, Kolkata (Calcutta) 700027, India
Phone Number:
Location: India > West Bengal > Kolkata District > Kolkata (Calcutta)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Kolkata (Calcutta)
#5 Romantic Hotel in Kolkata (Calcutta)
#5 Family Hotel in Kolkata (Calcutta)
#5 Luxury Hotel in Kolkata (Calcutta)
#5 Spa Hotel in Kolkata (Calcutta)
Price Range: $179 - $309 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Taj Bengal Kolkata 5*
Number of rooms: 229
Official Description (provided by the hotel):
Taj Bengal, designed by the legendary Bob Fox, stands as an elegant Kolkata landmark. It is in close proximity to the commercial centre, Government Offices and Consulates, and must-see sights like the Victoria Memorial, Royal Calcutta Race Course, Horticulture Gardens, National Library and the Zoological Gardens. Iconic host to Heads of State, dignitaries and international business head-honchos, it is geared to the needs of the global business traveller. ... more   less 
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Also Known As:
Taj Bengal Kolkata Hotel Kolkata (Calcutta)
Taj Bengal Hotel Kolkata
Taj Bengal Kolkata India/Kolkata (Calcutta), Asia

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