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“Beautiful place, decent food”
Review of Taj Bengal Kolkata

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Taj Bengal Kolkata
Ranked #3 of 219 Hotels in Kolkata (Calcutta)
Bengaluru, India
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Beautiful place, decent food”
Reviewed January 28, 2013

Had a wonderful experience in this beautiful hotel located in the posh alipore area of Kolkata. The area is lush green with lots of trees and the zoo is right in front of the hotel. That was a pleasant change from the concrete jungles all over the city. The hotel itself was wonderful with excellent service and staff. I found the food could have been better. Good place.

  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nikunjchh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,792 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (281)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
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English first
Amsterdam, The Netherlands
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 25, 2013

Stayed here several times for business and pleasure. Longest was around 1 month with my family. Exception hospitality, on time service, best food in town and perfect ambiance. Truly a " Taj Bengal". Morning breakfast at Hub has a vast spread but get boring if you are staying long term :) My favourite is Sonargaon truly ethnic environment with most amazing food from northwest and Punjab. Visit to Grill by the pool is must on a cold September evening, exquisite ambiance, perfect place for a romantic date. Regular on time housekeeping, courteous staff and big room with attached balcony overlooking pool. Just Perfect

  • Stayed October 2012, traveled with family
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Helpful?
Thank chandraruchi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunshine Coast Qld
Level Contributor
64 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed January 24, 2013

We had the pleasure of staying for 7 nights at this incredible hotel. After the first 3 days all the staff in every location knew us by sight and by day 5 by name. Nothing was too much trouble and they were so proactive - even slipping under our room door web copies of the latest Australian news after a casual enquiry for an Aussie newspaper. On our last night we returned to our room to find a 'thankyou' chocolate cake. The breakfasts and wait staff are great, the restaurants, lobby area, poolside and formal bar beautiful. Local musicians add much to the ambience. The concierge helped us out so much, including providing a suite to freshen up on our departure day before heading to the airport. The Taj is not cheap but is fantastic value for money. I wouldn't stay anywhere else in Kolkata..

  • Stayed November 2012, traveled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Peter B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
32 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed January 23, 2013

Stayed at this for 3 nights. I have to say this is one of the best hotel that I have ever stayed in terms of service. Hotel is located about 30 minutes (under traffic-free condition) from Kolkata airport. Upon arrival, an assigned front desk staff greet and brought me straight to my room without the need of going through check-in process. They just asked to photocopy my passport and returned to me in about 5 minutes later. As I arrived quite late in Kolkata and feeling tired, this certainly helped. Room size is decent but nothing to shout about. Room fixture is OK. TV is flat screen type and cable channel with good variety. Bed is comfy and not much disturbance. Breakfast at the cafe offered a small selection of international and local food. I had a dinner at the same cafe as well. Food quality is good. Staff service at the cafe is excellent. My colleague went to the gym. He mentioned that he was very impressed with the personalised service given to him and the gym equipment is well maintained. I booked a car (not hotel car) for my daily commuting to workplace. When the car arrived, the concierge will call my room to notify. Check-out process is also seemless. My colleague has left his trousers in the room after check-out. After calling the hotel, his trouser was couriered to our workplace in west India the following day. For me, the hotel has taken care of their guest very well and the service is exceptional. My room rate is Rp 10k++ incl bf, internet is Rp 600++ per day. The minor downside of this hotel is may be the location. It is not in the city centre and there is nothing much to see/do within walking distance.

Room Tip: Hotel is not very tall. So, not sure whether room at higher floors offer better view.
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  • Stayed January 2013, traveled on business
    • Value
    • Location
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Helpful?
Thank SSK77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Villar Perosa, Italy
Level Contributor
128 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed January 22, 2013

In many years as a guest of the West Bengal , never I had to complain once , always taken care of with professionality , courtesy , and , I'd dare say , with the frienship of an old guest , well known to the staff . Excellent restaurants , from the buffet to the Indian restaurant etc . Excellent as well is the limo service , with drivers very professional and careful of the guest's needs .

Room Tip: Corner suites are large and sunny
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  • Stayed November 2012, traveled on business
    • Value
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Helpful?
Thank drvelo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
37 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed January 20, 2013

Like any other Taj property, Taj Bengal has an excellent service culture. However, where it falls short is in terms of the property itself and not its people. The property seems a little old and the rooms are not as spacious as some of the other properties. They also seem to be in the need of some renovation. However, like most of the Taj properties I have been to, the lobby, is nice and spacious.
One other area that not only Taj but many other Indian hotel chains need to address is capturing customer details. In spite of been a regular Taj customer, they did not have my Inner circle number of any other details. It seems that they are disconnected and every time you go to a property the first time you need to give all your details.
I was asked if i could take a room with twin beds, even though i had booked king bed. Usually am OK with this, and was OK this time too but the twin beds they have are very narrow or at lease seemed narrower than the ones in lands end.
I recognised a familiar face in teh lobby when checkng out, turns out he was Anmol Ahluwalia, accommodation manager who had moved from Lands End. He was kind enough to escort me till the porch. A small gesture, which he did not necessarily have to do, but this is what makes the Taj service different from others.

  • Stayed December 2012, traveled on business
    • Value
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    • Cleanliness
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Helpful?
Thank prasoonr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai, Maharashtra, India
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed January 20, 2013

This hotel retains the essence of a Taj property whilst soaking in the vibe of Calcutta and its surroundings. Warm and friendly staff, and well-appointed rooms add to the overall appeal. The food at the Sonargaon and Chinoiserie is exemplary. The food and service at the coffee, The Hub are strictly okay, while the hotel's bar, the Junction is full of old world charm.

  • Stayed March 2012, traveled with family
    • Value
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Helpful?
1 Thank AGoswami90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Taj Bengal Kolkata

Property: Taj Bengal Kolkata
Address: 34b Belvedere Road | Alipore, Kolkata (Calcutta) 700027, India
Phone Number:
Location: India > West Bengal > Kolkata District > Kolkata (Calcutta)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Kolkata (Calcutta)
#3 Business Hotel in Kolkata (Calcutta)
#3 Spa Hotel in Kolkata (Calcutta)
#5 Romantic Hotel in Kolkata (Calcutta)
#5 Family Hotel in Kolkata (Calcutta)
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Taj Bengal Kolkata 5*
Number of rooms: 229
Official Description (provided by the hotel):
Taj Bengal, designed by the legendary Bob Fox, stands as an elegant Kolkata landmark. It is in close proximity to the commercial centre, Government Offices and Consulates, and must-see sights like the Victoria Memorial, Royal Calcutta Race Course, Horticulture Gardens, National Library and the Zoological Gardens. Iconic host to Heads of State, dignitaries and international business head-honchos, it is geared to the needs of the global business traveller. ... more   less 
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Also Known As:
Taj Bengal Kolkata Hotel Kolkata (Calcutta)
Taj Bengal Hotel Kolkata
Taj Bengal Kolkata India/Kolkata (Calcutta), Asia

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