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“Living life in the cradle of greenery”
Review of ITC Sonar

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ITC Sonar
Ranked #4 of 224 Hotels in Kolkata (Calcutta)
Hyderabad, India
1 review
“Living life in the cradle of greenery”
Reviewed March 10, 2011

ITC Sonar is a very open, quiet and green hotel. Across my room in ITC One is the green lawn, bushes and water body. This gives a comfortable feeling and soothes the eyes. There is greenery even in space next to the wash rooms which again give a soothing comfort to the eyes. As the hotel is quite open we geta fresh air and good exercise for the body. Even in the spa it is full of greenery which is open all around.
The staff in general are very warma nd affectionate and are always eager to serve the gueats.

  • Stayed February 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nvrajashekar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCSONAR, Hotel Management at ITC Sonar, responded to this review, March 29, 2011
Dear our valued reviewer

Greetings from ITC Sonar, Kolkata!!

Thank you for the lovely feedback. ITC Sonar embodies “Responsible Luxury” it is the first hotel in the world to be registered by UNFCCC for Carbon Emission Reductions. We are happy that our repertoire of services & facilities combined with the warm hospitality of our associates exceeded your expectations. ITC Sonar, A Luxury Business Hotel, provides guests with an experience, comparable with the world’s finest in a uniquely Indian, eco-friendly and secure environment, blending luxury with cutting edge technology and exceptional service. The hotel’s Food & Beverage brands collectively with Kaya Kalp – The Spa, deliver an overall superior and unmatched experience.

We look forward to your continued patronage.

Warmest regards

Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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Pune, India
Level 3 Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 6, 2011

The hotel gives you a great sense of space everywhere - lobby, corridors, room/bathroom, spa... The food at the hotel is amazing, with all of ITC's signature restaurants - Peshawari, Dum Pukht, Pan Asian, West View. There was a winter barbeque night event happening at the hotel during my stay where dinner was served in the open in the hotel lawns next to water bodies. The ambiance was truly exceptional, and naturally it was very expensive! The decor of the hotel is simple and elegant and is true value for money. The health club is also good - the hotel has a well equipped gym, an outdoor swimming pool and a spacious spa.

  • Stayed November 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rohit_85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCSONAR, Hotel Management at ITC Sonar, responded to this review, March 21, 2011
Dear our valued reviewer,

Warm Greetings from ITC Sonar, Kolkata!!

Thank you for the appreciative note. We are pleased to know that you have appreciated the services of the hotel and hospitality displayed by our associates. When we embraced the blueprints of ITC Sonar, we were mindful that in term of sheer architecture, we would embody the contradiction that is Kolkata. The story of ITC Sonar is very compelling. Architecturally designed by Kerry Hill & Associates of Singapore, it belongs in a collection of precedents, yet speaks for itself. It seeks to embody a special sense of place by referring to its past through suggestions and associations, rather than replications.
It would narrate a story. ITC Sonar is a pioneer in offering the best cuisine appreciated by true connoisseurs of the world. We have combined extensive research and the exceptional skills of our chefs to offer a variety of food & beverage promotions on a regular basis.

It gives me immense pleasure to welcome you back to the ITC Sonar experience.

Warmest regards

Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kathmandu, Nepal
Level 1 Contributor
4 reviews
4 hotel reviews
Reviewed February 28, 2011

From the outside the hotel does not inspire,perhaps the architecural design is not my cup of tea. The inside is remarkably modernistic mixed with a great deal of charm. It is quite a distance to walk to the block of rooms. One also has to pass outdoors before reentering the rooms block which can be uncomfortable on a warm and humid day.
The rooms are large and airy. Modern and outlined in raw silk. The beds were comfortable with a wide pillow choice. The bathroom was large with a sliding frosted panel to be able to see the TV in the bedroom. All in all very comfortable.
We dined in two restaurants.
The first night at the West View. The grill choice of meats and vegetables were fairly good but not as much choice or quality as its sister outlets in Delhi and Bangalore.We were also not overjoyed at the maitre de pressing us thrice to change our wine order for a much higher priced option.
The second night was at the Dum Phukt. The meal was fairly good but again fell short of its sister outlet in Delhi. The raan was not close to offer from Bukhara in Delhi.
The buffet breakfast was plentiful and good. The problem I have is that the outlet is long and open, with all and a sundry passing you on their way to the rooms and gaping at your fare. A very uncomfortable feeling which was expressed by other colleagues as well.
The hotel is situated slightly out of the key business/city centre, therfore give oneself a n hour to reach a destination if travelling in rush hour.
All in all a good hotel to be commended for its eco friendliness and wide dining choices

  • Stayed October 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Satudi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCSONAR, Hotel Management at ITC Sonar, responded to this review, March 13, 2011
Dear Valued Reviewer

Greetings from ITC Sonar, Kolkata!

Thank you for sharing your recent experience with us on TripAdvisor .

We also appreciate your feedback and the same has already been shared with our team for immediate improvement. It is a tremendous help for us to know how our guests perceive our services and where we have to focus on for continuous improvement.

Look forward to welcoming you back.

Warmest regards

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Level 5 Contributor
50 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed February 27, 2011

The attention to detail at ITC Sonar makes the stay. Rather than relying on the numbers of staff, it is the quality that comes through. Generally staff meld into the background rather than overwelm.

Everyhting is very clean, no mustiness which is often found in Indian hotels. The grounds are large and interesting, led by a Director who is proud to show the environmental friendly approach to gardening at ITC Sonar. The Gym, Spa, Pool are all first rate. Food is very good, a little expensive though.

  • Stayed February 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BarneyO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCSONAR, Hotel Management at ITC Sonar, responded to this review, March 13, 2011
Dear our valued reviewer,

Warm Greetings from ITC Sonar, Kolkata!

Thank you for your appreciative feedback. Lavishly spread over 8 acres of lush green gardens and tastefully designed water bodies, ITC Sonar is ITC‘s tribute to Kolkata , ‘ The City of Joy’. Architecturally designed by Kerry Hill & Associates of Singapore, it belongs in a collection of precedents, yet speaks for itself. It seeks to embody a special sense of place by referring to its past through suggestions and associations, rather than replications….….the quintessential baganbari or farmhouses owned by Zamindars or feudal landowners of yore.


We look forward to welcoming you back to ITC Sonar, your home away from home.

Warmest regards

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guwahati, India
Level 3 Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed February 27, 2011

The Hotel is one of the best i have come across. The rooms are brilliant and you get a choice of almost 6 pillows which is awesome when u are tired after a big meet. The Hotel is huge and very romantic with its pool side sitting areas. The swimming pool is nice and the spa/fitness centre is well set up. The staff is very elegant and brightens up your day. Food is abundant in terms of the different choice of restaurants available. The breakfast at each of the restaurants is well balanced and provides varied choices. In short a must stay. Price is the only disabler but then again luxury commands a price.

  • Stayed June 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PrashantSukhwani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCSONAR, Hotel Management at ITC Sonar, responded to this review, March 13, 2011
Dear our valued reviewer,

Warm Greetings from ITC Sonar, Kolkata!

Thank you ever so much for taking out the time and effort in sharing with us your valuable feedback on your stay at ITC Sonar. I am delighted to note that the hotel lived up to your expectations. At ITC Hotels, we endeavor to inculcate a culture of “care” and I am happy to read that the team rose to the occasion. A hotel is nothing but a spirit of the city in which it stands. A confluence of its people, their culture and their symbols. An aggregation of their ambitions and attitudes. With that as a canvas we set about creating ITC Sonar – a hotel built on large expectations, complete with 238 rooms, including 7 super luxury suites, 6 award winning Food & Beverage outlets and Kaya Kalp- The 15, 000 sq feet Spa , which offers an escape from the worries of the modern, pressing world.


Warmest regards

Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
guntur
Level 4 Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed February 27, 2011

i stayed for 6 hrs .went to attend a meeting in the hotel from hyderabad. entrance security is perfect and i told the people over there that the boxes i am carrying are to be kept in the store bec my friends will come and collect them.i told them to inform me when they come and checked in . they showed me the way to my room and everyware you have to swipe your room key card in corridor entrances and lift ofcourse.room is great ,clean and calm.
i was busy with my meeting next 2hrs and went to have lunch organised separately.great food . as i didnt get any information i called my friend and she said that she couldnt come and sent the driver who had already collected those boxes from the counter without my notice.
i was carrying expensive sarees for designing and the security couldnot anser me properly.hotel is nice with water ponds and lillies .nice if i could stay and explored the detailes of the hotel.I checked online for my return flight with the help of hotel staff and had nice feel spending the day there.

  • Stayed November 2010, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank padmavathidevi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCSONAR, Hotel Management at ITC Sonar, responded to this review, March 13, 2011
Dear our valued reviewer,

Warm Greetings from ITC Sonar, Kolkata!

Thank you for sharing your recent experience with us on Trip Advisor. I sincerely apologize for the inconvenience you experienced, and would request you to treat this as an isolated incident, and not let it mar your overall impression of ITC Sonar. We truly value your patronage, and would request you to give us another opportunity to excel. We have also shared your feedback with our team to enhance your next stay with us.

On behalf of the ITC Sonar family, we look forward to welcoming you back to our warmth and indigenous hospitality in the near future


Warmest regards

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
Level 6 Contributor
104 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed February 25, 2011

Going by Kolkata's 'left' ideology, the ITC Sonar is a oasis. Very well landscaped & with great room comfort, this property, like all ITC properties in India, is outstanding. The rooms are great, laden with small small 'goodies' that make your stay there that little bit more comfortable. The ITC service is, arguably, the best in the country & this hotel lives up to the reputation of the Brand. Great food in both Indian & European cuisine adds up to a thoroughly complete & satisfying experience.
The only problem, if one has to poke holes, is that they do not serve alcohol post midnight, not even in room service (apart from the minibar), but i guess thats one of the ridiculous guidelines of the state govt that it needs to follow...
All in all - a great experience!

  • Stayed February 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chait123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCSONAR, Hotel Management at ITC Sonar, responded to this review, March 6, 2011
Dear our valued reviewer,

Warm Greetings from ITC Sonar, Kolkata!

Thank you for your kind words. It is a tremendous help for us to know how our guests perceive our services and where we have to focus on for continuous improvement. At ITC Sonar we bring you awarding winning cuisines under one umbrella- ranging from Peshawri offering robust flavours of the North West Frontier to Pan Asian savouring the flavours of East Asia to Dum Pukht reliving the grand cuisine of India and West View – Bar & Grill. For a complete getaway, Kaya Kalp- The Spa at ITC Sonar, is beautifully laid out as a separate block and is part of pristine gardens and lush greenery, overlooking water bodies to enhance the Spa experience with quietude and tranquility.Awaken your senses as you set foot in our Spa. The lingering fragrance of flowers and the aroma of oils, herbs and spices, titillate your senses of smell, relaxing you in totality.

We look forward to welcoming you back to ITC Sonar, your home in the ‘ City of Joy ‘.

Warmest regards

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ITC Sonar

Property: ITC Sonar
Address: Haldane Avenue, Kolkata (Calcutta) 700046, India
Location: India > West Bengal > Kolkata District > Kolkata (Calcutta)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Kolkata (Calcutta)
#2 Business Hotel in Kolkata (Calcutta)
#2 Family Hotel in Kolkata (Calcutta)
#3 Luxury Hotel in Kolkata (Calcutta)
#4 Spa Hotel in Kolkata (Calcutta)
Price Range (Based on Average Rates): $$
Hotel Class:5 star — ITC Sonar 5*
Number of rooms: 238
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Also Known As:
Itc Sonar Hotel Kolkata (Calcutta)
Itc Hotel Kolkata
ITC Sonar India/Kolkata (Calcutta), Asia

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