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“Great hotel / Great Experience”
Review of ITC Sonar

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ITC Sonar
Ranked #3 of 235 Hotels in Kolkata (Calcutta)
Reviewed April 5, 2014

Been living at the ITC for the past month and a half. Currently on a 3 month assignment for work. Have to save one of the, if not the, best hotel staff I ever encountered. So friendly and so attentive to your needs. They have the highest staff to guest ratio I experienced. The concierge is great, and will assist you in setting up travel tours, game nights and will arrange hotel holiday celebrations so that foreigners visiting can join in on the festivities. This is in additions to the beautiful grounds the hotel sits on. Definitely not what I expected by the surrounding locations. I Frequently visit the spa and gym which is full service. You'll definitely enjoy your stay here... And that coming from someone who's very picky!

Room Tip: Ask for Pond View in tower
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  • Stayed: March 2014, traveled on business
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Thank Aurelius290
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atul B, General Manager at ITC Sonar, responded to this reviewResponded October 9, 2014

Dear Guest,

Thank you for sharing your experience on Trip Advisor, your glowing appreciation has truly inspired us.

We deeply appreciate your recommendation and your kind words of praise would motivate us to reach greater heights in service excellence.

Your patronage is highly valued and we look forward to welcome you back.

Warmest regards,
Atul Bhalla
General Manager
ITC Sonar, Kolkata

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,014 - 2,020 of 2,662 reviews

Reviewed April 5, 2014

Very good hotel service, excellent food and great interiors. Rooms are decently sized. You have a lot of dining options, including the Peshawari. The hotel is huge and there is further expansion underway, although there isnt any disturbance. Will definitely recommend the hotel if your area of interest is salt lake/ Rajarhat area.

  • Stayed: October 2013, traveled on business
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Thank Haresh_Vazirani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atul B, General Manager at ITC Sonar, responded to this reviewResponded October 9, 2014

Dear Guest,

Thank you for sharing your comment on Trip Advisor and we are delighted to note that you had a comfortable stay at the hotel. Acclaimed as a luxury business resort, ITC Sonar captures the essence of Kolkata through its greenery and lily laden water garden.

Our internationally acclaimed signature restaurants and Kaya Kalp, our award winning Spa are true to the essence of Bengal while offering a truly international experience. We hope you will return to ITC Sonar soon.

Warmest regards,
Atul Bhalla
General Manager
ITC Sonar, Kolkata

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 5, 2014

Unmatched inspiring experience to stay at ITC - SONAR, easily the best hotel in the world that I have travelled - 25 countries. I wish to express my personal thanks to the management for the entire staff specially to Anurag , Manali , Kudrat and Namita, kunju and also chandrayee and Debayan at eden Pavilion. Thanks to all of you once again.

  • Stayed: April 2014
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Thank Bish_Bhattacharyya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atul B, General Manager at ITC Sonar, responded to this reviewResponded October 9, 2014

Dear Guest,

Thank you for sharing your experience with us on Trip Advisor, your glowing appreciation has truly inspired us.

We deeply appreciate your recommendation and your kind words of praise would motivate us to reach greater heights in service excellence.

Your patronage is highly valued and we look forward to welcome you back.

Warmest regards,
Atul Bhalla
General Manager
ITC Sonar, Kolkata

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 5, 2014

I visited the ITC, Sonar and the food and the service there was just impeccable. The staff was so courteous and helpful and was also smiling. The room was very spacious and so was the shower area. The warm hospitality makes you feel at home and the Grilled Betki is just out of this World.

  • Stayed: April 2014, traveled on business
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Thank Nitin160
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atul B, General Manager at ITC Sonar, responded to this reviewResponded October 10, 2014

Dear Guest,

Thank you for sharing your feedback on Trip Advisor and we are glad to learn that you had a pleasant and comfortable stay.

Built on the lines of a Bagaanbari, the garden home of the nobility, ITC Sonar pays tribute to the beauty of Bengal. Cuisine plays an important role too, true to the fabled hospitality of the region.

We look forward to welcome you back.

Warmest regards,
Atul Bhalla
General Manager
ITC Sonar, Kolkata

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 4, 2014

Good quality rooms with great customer service. The staff go out of their way to make sure your experience is memorable. The room rates are very reasonable for what you are getting. View from the room was very nice (overlooking the koi pond). All the restaurants serve excellent quality food, though they are more pricy than the restaurant’s near the hotel. The tap water in the hotel room is even safe to drink (though they do provide you with 4+ bottles of water if you prefer that instead).

If you want an escape from the crazy world of Kolkata, I would recommend the quiet and relaxing atmosphere of the ITC Sonar.

  • Stayed: February 2014, traveled on business
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Thank David_E_5114
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atul B, General Manager at ITC Sonar, responded to this reviewResponded October 15, 2014

Dear Guest,

Thank you for sharing your feedback on Trip Advisor.

ITC Sonar was conceived as a Luxury Business Resort and is a unique offering in itself. Offering the facilities of a business hotel, it is complemented with the feet-up feel of a resort, offering relaxation and rejuvenation to soothe the stress of a long working day. Our internationally acclaimed restaurants too strive to offer a unique experience without compromise on quality, which includes significant focus on hygiene. Your comments on pricing are noted. We offer bespoke menus at various price points at all our outlets and you may find these of greater value on our next visit to ITC Sonar.

Your patronage is deeply valued and we look forward to welcome you back at ITC Sonar on your future visits.

Warmest regards,
Atul Bhalla
General Manager
ITC Sonar, Kolkata

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 2, 2014

Rooms are specious with good view outside. Courteous staff with great quality of foods. The way to proceed towards rooms with playing water view is impressive. And finally these all came with very reasonable price. However a little disappointing to compare with ITC, Chola but overall it was good experience and I will recommend this hotel to all my colleagues.

  • Stayed: August 2013, traveled on business
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2  Thank KuntalGanguly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atul B, General Manager at ITC Sonar, responded to this reviewResponded October 15, 2014

Dear Guest,

Thank you for sharing your responses on Trip Advisor. We are delighted to know that you had a comfortable stay at ITC Sonar.

Your recommendation is deeply valued and we look forward to welcome you back.

Warmest regards,
Atul Bhalla
General Manager
ITC Sonar, Kolkata

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 1, 2014

I stayed for the first time at ITC Sonar and my overall experience was much more than I expected. Service was good with good amenities inside the room. Above all their complimentary hot chocolate gives you a perfect sleep.

  • Stayed: February 2014, traveled on business
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Thank Sunnygoel19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atul B, General Manager at ITC Sonar, responded to this reviewResponded October 16, 2014

Dear Guest,

We are delighted to know that you enjoyed your comfortable stay at ITC Sonar. Uniquely created as a Luxury Business Resort, ITC Sonar relaxes at the end of a long tiring day specially our in-room WelcomSlumber program which aids our guests for better Sleep.

We hope you had occasion to enjoy the rejuvenating treatments offered at Kaya Kalp – The Spa, influenced by local history and culture pays tribute to the beauty of Bengal through its unique landscaping.

I look forward to welcome you back soon

Warmest regards,
Atul Bhalla
General Manager
ITC Sonar, Kolkata

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ITC Sonar

Address: Haldane Avenue, Kolkata (Calcutta) 700046, India
Phone Number:
Location: India > West Bengal > Kolkata District > Kolkata (Calcutta)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Kolkata (Calcutta)
#2 Romantic Hotel in Kolkata (Calcutta)
#2 Family Hotel in Kolkata (Calcutta)
#3 Luxury Hotel in Kolkata (Calcutta)
#3 Spa Hotel in Kolkata (Calcutta)
Price Range: $126 - $372 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ITC Sonar 5*
Number of rooms: 238
Reservation Options:
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Also Known As:
Itc Sonar Hotel Kolkata (Calcutta)
Itc Hotel Kolkata
ITC Sonar India/Kolkata (Calcutta), Asia

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