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“Outstanding hotel”
Review of ITC Sonar

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ITC Sonar
Ranked #3 of 235 Hotels in Kolkata (Calcutta)
Reviewed November 22, 2012

ITC Sonar is an outstanding hotel. I have stayed in top hotels over the years in many different countries but have never experienced such consistent outstanding service. Every staff member was personable and had such friendly and helpful personalities. The hotel itself is an oasis and the comforts are endless. The food is outstanding and the beds and facilities are luxurious. I would highly recommend this hotel to anybody.

  • Stayed: October 2012, traveled on business
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Thank 007Egg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCSONAR, Hotel Management at ITC Sonar, responded to this reviewResponded December 1, 2012

Dear Valued Reviewer,

Warm Greetings from ITC Sonar, Kolkata!

Thank you for the kind words. Inspired by the golden era of Bengal, during the reign of the Pala dynasty, an age of extraordinary advancement in culture, ITC Sonar pays homage to this great moment in history through its grand Pala period replica statues prominently celebrated in the lobby and the corridors.
Warm, efficient services, combined with the understated elegance of architect Kerry Hill’s minimalist design and an exquisite landscape featuring the lily studded water bodies inspired by Bengal’s picturesque ruralscape to which ponds are integral, contribute to an ambience which conveys an alluring sense of Kolkata’s many-layered cultural and historical legacies.

We look forward to your next stay at ITC Sonar.

Warmest regards
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed November 22, 2012

Sonar is really Sonar (Gold)! Smiles and welcome right from the Airport (ITC Sonar Airport Representatives) to the doorman and to the Reception and to the room, makes one forget the flight and road journey. While Eden Pavalion provided the best spreads for breakfast by the courteous and smiling ladies and gentlemen looking after the guests, Darjeeling lounge is a feather in the cap.
Management has to be complimented for the excellent upkeep especially the numerous water bodies in the Hotel. It is no mean achievement to manage such a vast and good property which mostly spreads horizontally.

  • Stayed: November 2012, traveled on business
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1  Thank ravi1603
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCSONAR, Hotel Management at ITC Sonar, responded to this reviewResponded December 1, 2012

Dear Valued Reviewer,

Warm Greetings from ITC Sonar, Kolkata!

Thank you for the appreciative note. We at ITC Sonar are committed to providing you world class facilities backed by courteous and efficient services. Our staff is trained to render exemplary and personalized service and our endeavour at all times is to provide our guests with a “Home away from home experience”

Look forward to your next stay with us.

Warmest regards
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 22, 2012

ITC Sonar is a world class hotel in Kolkata. The ambience is simply great. Huge lotus pond with fish and wide green gardens provide a very serene and relaxing atmosphere away from the hustle bustle of a metropolis.
Rooms are huge and very comfortable. It is easy to forget the outside world while relaxing at Sonar.
Great restaurants like Dum Pukht and Peshawari provide sumptious food. I have been regularly staying at this hotel during my visits to Kolkata over last 6 years and have never been disappointed.
The staff here is amazing and are ready to do their best to ensure a comfortable stay.
I would recommend this hotel to every visitor to Kolkata.

Room Tip: Pond facing rooms in the Towers category are simply superb
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  • Stayed: November 2012, traveled on business
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1  Thank AshishJain5497
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCSONAR, Hotel Management at ITC Sonar, responded to this reviewResponded December 1, 2012

Dear Valued Reviewer,

Warm Greetings from ITC Sonar, Kolkata!

Thank you for the lovely feedback. ITC Sonar offers an exceptional selection of luxuriously appointed premium accommodation rated among the best in Kolkata.
Set amid sprawling stretches of green that are artfully interspersed with beautiful water bodies, each room affords a stunning view of the estate.
ITC Sonar along brings an exceptional repertoire of culinary excellence to Kolkata in a selection of the city’s finest dining destinations.
From the robust flavours of the North West Frontier and the refined pleasures of royal Indian traditions, to the delectable flavours from the West and the Far East, all paired with an extensive collection of the finest beverages, the restaurants at ITC Sonar promise an inspiring culinary experience, unmatched by any other in Kolkata.

Warmest regards
Hotel Management

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Reviewed November 20, 2012 via mobile

Lovely place and warm hospitality. Pond surrounding the lobby is welcome sight coming from the hustle and bustle of traffic coming from the airport. The loveliest ladies handle the front desk with ease and comfort and no "plastic" smiles here. Good value for money.

  • Stayed: November 2012
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Thank Pinoyvoyager
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCSONAR, Hotel Management at ITC Sonar, responded to this reviewResponded December 1, 2012

Dear Valued Reviewer,

Warm Greetings from ITC Sonar, Kolkata!

Thank you for your kind feedback. Your feedback is greatly appreciated and would most certainly help us in our "Quest for Quality".
For the convenience of our guests, we are located 20 minutes from the heart of the city as well as the airport, which keeps our guests away from the hustle and bustle yet connected to the city. ITC Sonar showcases a plethora of Food & Beverage offerings as well as Kaya Kalp- The Spa, spread over 15000 sq feet and offering a delightful retreat from the pressing modern world.

We look forward to welcoming you back to ITC Sonar, your home in the ‘ City of Joy ‘.

Warmest regards
Hotel Management

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Reviewed November 16, 2012

ITC Sonar is a welcome relief from the madness of Kolkata. Beautiful gardens with fish tanks are a delight to eyes and service is good. The location is ideal if you plan to commute to any of the Salt Lake offices.

There are lots of themed dining options and the breakfast spread has a great choice.

If on a long stay, explore the Science City nextdoor,

Room Tip: Ask for high floor garden facing rooms
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  • Stayed: November 2012, traveled on business
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1  Thank NomadicAlbatross
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCSONAR, Hotel Management at ITC Sonar, responded to this reviewResponded December 1, 2012

Dear Valued Reviewer,

Warm Greetings from ITC Sonar, Kolkata!

Thank you for the appreciative feedback. When we set about creating the landscape of ITC Sonar, we scoured the landscape of Bengal. We saw grooves flirt outrageously with curvaceous water bodies. We saw water as the inspiration. Indeed, water is the very being of Bengal. Its food, fish comes from it. Love blossoms around the lakes. Even Goddesses are given fond farewells in the waters. Inspired by this, ITC Sonar consists of several reshaped water bodies that serve as the heart of the Hotel.

Look forward to your next stay with us.

Warmest regards
Hotel Management

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Reviewed November 15, 2012

I stayed at the ITC Sonar for 3 nights. This is definitely one of the better ITC hotels among the others I have stayed. About 45 minutes from the airport and built mainly for business travelers, it is a huge property with beautiful landscaping. The lovely greenery and tropical fishes (of shimmering hues of gold,orange and yellow) swimming among the lotus flowers in the ponds give the whole place such a serene feel!

The use of space in the rooms is excellent giving the feel of a much larger room. The wiring in the room has been thoughtfully done. Just to name a few, the TV mutes automatically when the phone is in use and the lights in the wardrobe get switched on when the door is opened. The bathroom is very spacious and has a lovely bath tub. There are huge mirrors on the sliding door of the bathroom- excellent use of space again! The fitness center is very well maintained with the latest in fitness equipment. It overlooks the swimming pool which was again a pleasure to use.

As for the food, the complimentary breakfast spread is great with a lot of variety. The taste and flavor stay true to the cuisine and are authentic. There are about 10 newspapers available for perusal!

What makes this a better place are the staff. Everywhere at the hotel, you meet really courteous people who are dedicated to their work and eager to make your stay better. Overall, definitely one of the top luxury hotels in Kolkata with good value for money.

Room Tip: Choose rooms in the higher levels- offers good views of the garden.
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  • Stayed: November 2012, traveled on business
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1  Thank 2pence_worth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCSONAR, Hotel Management at ITC Sonar, responded to this reviewResponded December 1, 2012

Dear Valued Reviewer,

Warm Greetings from ITC Sonar, Kolkata!

Thank you for the warm feedback. A hotel is nothing but a spirit of the city in which it stands. A confluence of its people, their culture and their symbols. An aggregation of their ambitions and attitudes. With that as a canvas we set about creating ITC Sonar. ITC Sonar was destined to be a hotel built on large expectations. It was created for Kolkata, a City that is the laboratory of intellectual acumen, creativity and culture. When we embraced the blueprints of ITC Sonar, we were mindful that in term of sheer architecture, we would embody the contradiction that is Kolkata. It would narrate a story. The story of ITC Sonar is very compelling, architecturally designed by Kerry Hill & Associates of Singapore. It belongs in a collection of precedents, yet speaks for itself. It seeks to embody a special sense of place by referring to its past through suggestions and associations, rather than replications. It reinterprets the past. Doesn’t mimic it.

We look forward to welcoming you back to ITC Sonar.

Warmest regards
Hotel Management

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Reviewed November 14, 2012

Property is not very well kept. Access is not good. All those negatives are totally countered by Great restaurants, very helpful staff, great comfort, Lovely ambience. Somehow I always loved Windsor manor in bangalore, but not so much appreciative of the recent addition-gardenia. After my recent frequent travelling experiences, I feel Sonar is a wonderful place to be in. Their spa is really wonderful. People go extra mile to please you. I was not very happy of late as I'm seeing a gradual decline in the wow factor in five star hotels when compared to 1990s, when places like the Taj Residency of bangalore and cochin or even Manjarun of Mangalore and Holiday Inn of bangalore used to be so much different and used to be so much different in their service quality which you don't get today. The experiences in windsor and westend or savoy used to be unparalleled. May be, I was too young to be critical about or today benchmarks have gone too high! Though it used to pinch my pockets to dine or stay in star hotels, I used to get that Wow. Hope they bring back that to good hotels like the Sonar.

Room Tip: Choice in Kolkata.
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  • Stayed: October 2012, traveled on business
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1  Thank Bhuvanendra K V B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCSONAR, Hotel Management at ITC Sonar, responded to this reviewResponded December 10, 2012

Dear Valued Reviewer,

Warm Greetings from ITC Sonar, Kolkata!

Thank you for your kind words . We at ITC Sonar are committed to providing
you world class facilities backed by courteous and efficient services. Our
staff is trained to render exemplary and personalized service and our
endeavour at all times is to provide our guests with a “Home away from home
experience” .We truly value your patronage and shall endeavour to ensure a
seamless experience to you on each of your future visits.

Look forward to your next stay with us.

Warmest regards
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ITC Sonar

Address: Haldane Avenue, Kolkata (Calcutta) 700046, India
Phone Number:
Location: India > West Bengal > Kolkata District > Kolkata (Calcutta)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Kolkata (Calcutta)
#2 Family Hotel in Kolkata (Calcutta)
#2 Romantic Hotel in Kolkata (Calcutta)
#3 Luxury Hotel in Kolkata (Calcutta)
#3 Spa Hotel in Kolkata (Calcutta)
Price Range: $124 - $377 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ITC Sonar 5*
Number of rooms: 238
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Also Known As:
Itc Sonar Hotel Kolkata (Calcutta)
Itc Hotel Kolkata
ITC Sonar India/Kolkata (Calcutta), Asia

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