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“Awesome, Superb and fantastic”
Review of ITC Sonar

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ITC Sonar
Ranked #2 of 224 Hotels in Kolkata (Calcutta)
Reviewed September 12, 2012

This hotel is just awesome in all the categories..it have amazing staff, lovely view, excellently maintained rooms, fantastic service, yummy food...they helped in wake up call, bed tea... everything was available on a call.. swimming pool was good, very well maintained..

Room Tip: Rooms on third floor are best
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  • Stayed: January 2012, traveled with friends
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Thank DKGDubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCSONAR, Hotel Management at ITC Sonar, responded to this reviewResponded September 13, 2012

Dear Valued Reviewer,

Warm Greetings from ITC Sonar, Kolkata!

We thank you for your kind words. ITC Sonar is arguably the finest “Business resort” in the country. The greatest luxury for discerning guests like you is time and our service design has been innovatively worked out accordingly.

We at ITC Sonar are committed to providing you world-class facilities backed by courteous and efficient services. We are delighted to offer the Welcom-e-Concierge Online Service Initiative, wherein your preferences are noted in an endeavour to personalize your stay.

Look forward to your next stay with us.

Warmest regards

Hotel Management

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2,072 - 2,078 of 2,439 reviews

Reviewed September 4, 2012

Whoever designed the outdoor areas is very naive because all the stagnant pools of water = mosquitoes, big time. In a place like Kolkata, this is probably the dumbest design possible.

Unfortunately there is no way to avoid the mosquitoes because to get to one's building, one has to walk past the pools. The staff is okay, but not very conversant in English so speaking to them about any concerns e.g. their very unclear policy regarding "free internet", isn't particularly helpful.

As for the decor, it's very cold and corporate. The entire hotel has a rather raw unfinished feel to it. I couldn't handle it, and had to move after 3 days. I only wish I could have switched to another hotel right away.

  • Stayed: February 2012, traveled with friends
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Thank Charity M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCSONAR, Hotel Management at ITC Sonar, responded to this reviewResponded September 23, 2012

Dear valued reviewer,

Warm Greetings from ITC Sonar, Kolkata!

Thank you for sharing your experience with us on Trip Advisor. We have noted your feedback with great concern and the same has certainly been considered for us to evaluate our product & service to ensure a positive and superior experience in the future. We also take this opportunity to assure you necessary measures are already in place to ensure that the health and safety of our valued customers is in no way compromised.

We truly value your patronage and look forward to having you back to experience our warmth and indigenous hospitality in the near future.

Warmest regards

Hotel Management

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Reviewed August 6, 2012

I checked in at ITC Sonar at noon. The checkin experience was beyond expectation. Priyam at the desk checked me in and ensured all services required me were recorded for delivery. Wake up call for next morning, bed tea, offered packed breakfast etc. This is better then the best I had experienced so far across the globe.

  • Stayed: August 2012, traveled on business
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2  Thank CSQG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCSONAR, Hotel Management at ITC Sonar, responded to this reviewResponded August 6, 2012

Dear valued reviewer,

Warm Greetings from ITC Sonar, Kolkata!

I am pleased to learn that you had the most enriching and distinctive experience while staying at ITC Sonar and that our team looked after you. We at ITC Sonar are committed to providing you world-class facilities backed by courteous and efficient services. The greatest luxury for discerning guest like you is time and our service design has been innovatively worked out accordingly.

We look forward to welcoming you back.

Warmest regards
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 5, 2012

The moment i checked in the hotel i felt an aura of luxury...check in was very smooth and rooms are clean with every small requirement taken care of...right from small special choclates for bedtime to exotic sleep sprays...the breakfast spread is awesome and one of the best in kolkata...room service is very quick and efficient and food is just awesome....amazing place with no negatives i may think of.

  • Stayed: July 2012, traveled on business
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1  Thank AManohar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCSONAR, Hotel Management at ITC Sonar, responded to this reviewResponded August 6, 2012

Dear valued reviewer,

Warm Greetings from ITC Sonar, Kolkata!

Thank you for the warm feedback. It is a pleasure that the services rendered by us were up to your expectation. ITC Sonar is ITC Hotels getaway in the east; this is where traditional values and a modern format come together in a seamless amalgamation of visually pleasing design. Planned as India’s very first business resort, it captures the essence of Kolkata through its greenery and water gardens, full of floating water lilies.

Look forward to your next stay with us.

Warmest regards
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 2, 2012

Decoration was beautiful, room and bathroom were excellent. Restaurant food was disappointing and all I ended up eating was rice with yogurt - very expensive too but on the other hand morning buffet was good. I would recommend going for buffet meals rather than trying out their restaurant. Staff was courteous and pleasant.

  • Stayed: June 2012, traveled with family
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2  Thank SGWL83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCSONAR, Hotel Management at ITC Sonar, responded to this reviewResponded August 6, 2012

Dear valued reviewer,

Warm Greetings from ITC Sonar, Kolkata!

Thank you for sharing your recent experience with us on Trip Advisor. We have noted your feedback on your experience during your last stay with great concern. On your future visit, chefs at ITC Sonar would be more than pleased to customize your culinary experience.

On behalf of the ITC Sonar family, we look forward to welcoming you back to our warmth and indigenous hospitality in the near future.

Warmest regards

Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 23, 2012

I stayed at ITC Sonar for two nights. The hotel is about 30 mins drive from the airport. The check-in was quick. I stayed at one of the Tower rooms. The rooms are luxurious. The breakfast spread is decent. The level of service by each and every staff member was excellent.They wanted to help in every little way to make our stay comfortable. Peace and tranquility right in the middle of the city.

  • Stayed: January 2012, traveled on business
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1  Thank Bharath_Satyaprakash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCSONAR, Hotel Management at ITC Sonar, responded to this reviewResponded July 26, 2012

Dear valued reviewer,

Warm Greetings from ITC Sonar, Kolkata!

Thank you for the encouraging and appreciative feedback.

It’s always a pleasure to know that the services delivered by us were up to your expectations. We have also shared your feedback with our team to enhance your next stay with us.
We look forward to having you again, where you may visit Kaya Kalp- The Spa, beautifully laid out as a separate block and is part of pristine gardens and lush greenery, overlooking water bodies to enhance the Spa experience with quietude and tranquility.

We are delighted to offer the Welcom-e-Concierge Online Service Initiative, wherein your preferences are noted in an endeavour to personalize your stay.

Warmest regards
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 20, 2012

Excellent. Lots of amenities. Big spacious rooms with marble and nice fixtures and fittings. Choice of eateries. Peace and tranquility away from the madness.

Room Tip: Overlook the inner court yard/pond
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  • Stayed: July 2012, traveled on business
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1  Thank marcobb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCSONAR, Hotel Management at ITC Sonar, responded to this reviewResponded July 22, 2012

Dear valued reviewer,

Warm Greetings from ITC Sonar, Kolkata!

Thank you for the kind note. ITC Sonar is arguably the finest “Business resort” in the country and we look forward to welcoming you back. The greatest luxury for discerning guests like you is time and our service design, which has been innovatively worked out accordingly. Also, amidst the ambience of seclusion and luxury lies Kaya Kalp – The Spa at ITC Sonar, offering a delightful retreat from the pressing modern world. Our Spa works towards creating a perfect harmony between the mind, body and soul.

Look forward to your next stay with us.

Warmest regards
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ITC Sonar

Address: Haldane Avenue, Kolkata (Calcutta) 700046, India
Phone Number:
Location: India > West Bengal > Kolkata District > Kolkata (Calcutta)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Kolkata (Calcutta)
#2 Romantic Hotel in Kolkata (Calcutta)
#2 Spa Hotel in Kolkata (Calcutta)
#2 Luxury Hotel in Kolkata (Calcutta)
#2 Family Hotel in Kolkata (Calcutta)
Price Range: $144 - $313 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ITC Sonar 5*
Number of rooms: 238
Reservation Options:
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Also Known As:
Itc Sonar Hotel Kolkata (Calcutta)
Itc Hotel Kolkata
ITC Sonar India/Kolkata (Calcutta), Asia

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