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“Sanity in the midst of Insanity”
Review of The Park Kolkata

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The Park Kolkata
Ranked #14 of 235 Hotels in Kolkata (Calcutta)
Reviewed November 20, 2013

Kolkata is insane for the first time visitor and The Park offers the quiet and luxury one craves. The only meals I had there were breakfast and the buffet was excellent and varied with eggs or omelets to order. The room was not large, but nicely appointed. I found the staff to be very nice and they got to know me as I was a smoker in a non-smoking room.so I was in and out of the lobby at all hours as adjusting from US time. I would have appreciated a bench of seat in the smoking area, but security was great and I never felt ill at ease being a female traveling alone.

  • Stayed: October 2013, traveled solo
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1  Thank foodfan46216
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PramodeB, General Manager at The Park Kolkata, responded to this reviewResponded July 13, 2016

Dear Guest,

Thank you for your wonderful feedback. We’re glad to know that you enjoyed your stay with us.

Your kind words humble us and goes a long way in motivating us to serve you better. We value your patronage and look forward to welcoming you back soon.

Warm Regards

Pramode Bhandari
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed November 19, 2013

The hotel is located on Park Road, the most lively place in Kolkata. Check in and checkout is very fast. The rooms are not very large but well decorated. The mattresses are very comfortable ensuring a good sleep. Toiletries of good quality are supplied. The lighting over the bathroom washbasin needs to be improved as the present arrangement casts a shadow over the mirror. I had a problem with the AC temperature controller. Though set at 24 degrees the temp remained at 21 degrees centigrade making the room uncomfortably cold. Though the room has a 32 inches Samsung LCD TV the transmission quality was poor with grainy pictures. Breakfast is served on the 1st floor. They have a good spread and the quality is excellent.
The best part of this hotel is the pubs and the dance floor. They have three bars and the atmosphere is very lively at all of them. At one of them live jazz is played and is a very enjoyable experience. Their discothique is definitely the most happening place in Kolkata especially on weekends. They have a selection of restaurants serving different cuisines but food at the hotel is very expensive. You always have the options of walking out on Park street and choosing to eat at some of the top most restaurants in Kolkata.

  • Stayed: November 2013, traveled on business
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    • Location
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Thank Riten C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PramodeB, General Manager at The Park Kolkata, responded to this reviewResponded July 13, 2016

Dear Guest,

Thank you for your wonderful feedback. We’re glad to know that you enjoyed your stay with us.

Your kind words humble us and goes a long way in motivating us to serve you better. We value your patronage and look forward to welcoming you back soon.

Warm Regards

Pramode Bhandari
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 17, 2013

Like Calcutta itself, The Park was a pleasant surprise. After a hideous time getting through the airport/customs/Diwali traffic to the hotel, the staff were very attentive.
Upgraded to a suite, which was nice (not sure if this is standard procedure) and the bed was a dream after a string of Asian "bricks".
Overall found the staff very helpful and the food choices in the restaurants great - if overpriced.
But would definitely stay again - it was a pleasant and restful time.

Room Tip: Ask for the upgrade - and face Park Street.
See more room tips
  • Stayed: November 2013, traveled with friends
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1  Thank Jennifer C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PramodeB, General Manager at The Park Kolkata, responded to this reviewResponded July 13, 2016

Dear Guest,

Thank you for your wonderful feedback. We’re glad to know that you enjoyed your stay with us.

Your kind words humble us and goes a long way in motivating us to serve you better. We value your patronage and look forward to welcoming you back soon.

Warm Regards

Pramode Bhandari
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 14, 2013 via mobile

My husband, 10month old baby and I stayed at The Park from Nov 9 to 12. I had requested for a sterilizer and a crib in the room. To my pleasant surprise, they upgraded us to the delux suite on check in, the house keeping incharge personally took us through the room facilities and they provided an induction cooktop and a vessel to boil water and sterilize in the comfort of our room. They also had a dozen bottles of water so that we have enough to last through the process. We also had a complimentary Johnson baby kit which was very thoughtful.

The rooms are large but not with any view since it overlooks the park street. But the cars and people on the road kept my daughter adequately entertained.

It is in a great location and flurrys, oxford and most good eating joints are walking distance. The metro is also at a brisk 10-15 minute walk away.

A couple of observations though :
- the breakfast buffet is not up to a 4/5 star standards,particularly when they have the acclaimed Flurrys who serve all day English breakfast. In the 3 breakfasts I had, there was absolutely no change in menu or even variety under the same category (for ex they served the same juices, croissants, cold cuts etc when they could be varied)

- the crib was clearly old and had sharp edges where the assembled parts joined in which made it quite dangerous for her and we had to constantly watch over her.

- we co bed with the baby whenever we travel and I have stayed in many hotel rooms - most of the standard rooms but their beds are way bigger than what park had in their suite. Purely from a customer delight standpoint, for the size of the room and the facilities, the bed should be a king size one.

- a minor thing but when traveling with a baby, waste baskets are v important for the amount of disposables that get generated. A plastic disposable bag in the baskets would be great - I had to use up my diaper disposable bags for the same.

Other than these, we had a great time and undoubtedly the usp of The Park is its location,service and hospitality and its people.

Stayed: November 2013, traveled with family
Thank Sanghamitra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PramodeB, General Manager at The Park Kolkata, responded to this reviewResponded July 13, 2016

Dear Guest,

Thank you for your wonderful feedback. We’re glad to know that you enjoyed your stay with us.

Your kind words humble us and goes a long way in motivating us to serve you better. We value your patronage and look forward to welcoming you back soon.

Warm Regards

Pramode Bhandari
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 11, 2013

All opinions ultimately reflect the personal make up and perspective of the reviewer. To that extent I thought it prudent to clarify where I am coming from. For the frequent business traveller with a busy agenda, utlimately different destinations blur and merge into a series of airports, meeting rooms and hotel rooms. In that context once the basic standards (that you have come to take for granted from a 5 star offering) are met, the overall experience is shaped by what the hotel has to offer going beyond the comforts of your room. Given an option I have thus always preferred alternatives that provide good location (in the relative context of the city), service & food and, last but not the least, options in terms of quality evening entertainment. While the cuisine on offer and the friendliness and attentiveness of staff at The Park Kolkata definitely meet the standards of the discerning traveller, in my assessment what sets it further apart is the fact that you essentially need to take an elevator to the lobby to access a "happening part of town". Whether its over a night cap or an extended evening by yourself / in the company of business acquitances, you have the option of availing of a laid back classy cocktail lounge, a pub with live bands to boot, a buzzing night club.or a poolside bar. All of which, from the buzz I have experienced at these outlets, definitely qualify as top evening destinations amongst Kolkata residents and visitors alike.

Stayed: April 2013, traveled on business
Thank Mithun G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PramodeB, General Manager at The Park Kolkata, responded to this reviewResponded July 13, 2016

Dear Guest,

Thank you for your wonderful feedback. We’re glad to know that you enjoyed your stay with us.

Your kind words humble us and goes a long way in motivating us to serve you better. We value your patronage and look forward to welcoming you back soon.

Warm Regards

Pramode Bhandari
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 9, 2013

I spent two nights early this month I n this hotel and chose it over my normal choice, The Oberoi Grand, because of its location on Park Street, the entertainment hub of Kolkata! I paid a competitive room rate for a facility which is, at best, a very middle-class "Punj" hotel with fading, grey bath-towels, a crammed and very noisy gym with non-resident members, slippery black marble flooring at lobby level & no signage for split-level flooring (making my 70-year old friend slip and trip), poor after room-service clearance, etc etc. The only saving grace is the pub with a local live band playing late into the night !The breakfast spread is good with lots of choice, both local and international. Stay here if you want to be within walking distance of popular sightseeing, The Flurys, the historic Oly Pub, Oxford Bookshop, and other evening entertainment on Park Street.

Room Tip: Ask for a room facing Park Street or else you will be forced into a hole that overlooks drainpipes i...
See more room tips
  • Stayed: November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank BUCHU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PramodeB, General Manager at The Park Kolkata, responded to this reviewResponded July 13, 2016

Dear Guest,

Thank you for taking the time out to review us on TripAdvisor. Please accept my sincere apologies for any inconvenience you faced during your stay with us.

We do hope you give us the chance to serve you better on your next visit
with us. We look forward to welcoming you back soon.

Warm Regards

Pramode Bhandari
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 7, 2013

If you're visiting Kolkata and want to be right in the heart of the action, The Park Hotel is the only place to stay. Its location on iconic Park Street, the city's main thoroughfare, is unbeatable. And so are its facilities.The Park Hotel isn't your average luxury business hotel. It's innovative, contemporary, and has a focus on entertainment. With a cocktail bar (Roxy), nightclub (Tantra), and pub (Someplace Else), The Park Hotel has always dominated Kolkata's nightlife.
The Park Hotel has all the leisure facilities you'd expect of a luxury hotel, including fitness center, beauty spa, and open air swimming pool.
My deluxe room was comfortable enough and decorated in attractive warm tones.The bed and pillows were very soft and comfortable. I was pleased to find a bath tub, even if there was no separate shower cubicle (just a shower-over-bath arrangement). There was also a writing desk and sitting area.
A must recommended place for the visitors visiting kolkatta

  • Stayed: February 2013, traveled on business
    • Value
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Thank Explorer2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PramodeB, General Manager at The Park Kolkata, responded to this reviewResponded November 8, 2013

Dear Guest,

Thank you for your stay and feedback.

We are delighted to know that you have enjoyed your stay at The Park Kolkata and have had the chance to experience everything has to offer.

The Park offers a wide range of dining and entertainment venues and tastefully decorated contemporary rooms for the modern traveler. We are glad to know that you have appreciated the same.

We look forward to welcoming you back to The Park Kolkata!

Warm Regards,

Pramode Bhandari
Executive Manager
pbhandari@theparkhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Park Kolkata

Address: 17 Park Street, Kolkata (Calcutta) 700016, India
Location: India > West Bengal > Kolkata District > Kolkata (Calcutta)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Spa Hotel in Kolkata (Calcutta)
#14 Luxury Hotel in Kolkata (Calcutta)
Price Range: $125 - $711 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Park Kolkata 5*
Number of rooms: 149
Official Description (provided by the hotel):
The Park, Kolkata, offers urban luxury at the best downtown location, which allows you to access the main commercial and entertainment districts of the city. Its rooms and suites are all lavishly furnished, offering exclusive services to guests, and is a popular destination for the young business traveler and those from the fashion and entertainment fraternity. Known for its exciting after hours entertainment, it is home to 4 nightlife destinations under one roof, which creates a buzz for itself around the country. Someplace Else – the British style pub with live bands every day of the week, Tantra - a 5000 sq ft international nightclub, Roxy – the cocktail bar & lounge and Aqua – the al fresco bar and dining option ... more   less 
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Also Known As:
The Park Kolkata Hotel Kolkata (Calcutta)
Park Hotel Kolkata
The Park Hotel Kolkata
The Park Kolkata India/Kolkata (Calcutta), Asia

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