Check in takes long time, no system to follow queue & respect for waiting customer. On check in, given smoking room by saying it is non smoking room. It was painful to go to room and come back for changing room. Give another room. Check out same issues, no respect for following queue, waited for 30 mins to check out. Reception check out completely wrong way. They check me out but gave me receipt of someone. Now I am working to settle the subject but overall I will say, good hotel location but bad management team there. I do hope they respect the value of time & not speaking lie for non smoking room as well as improve the training of reception staff. Overall not good experience.
- Official Description (provided by the hotel):
- The Park, Kolkata, offers urban luxury at the best downtown location, which allows you to access the main commercial and entertainment districts of the city. Its rooms and suites are all lavishly furnished, offering exclusive services to guests, and is a popular destination for the young business traveler and those from the fashion and entertainment fraternity. Known for its exciting after hours entertainment, it is home to 4 nightlife destinations under one roof, which creates a buzz for itself around the country. Someplace Else – the British style pub with live bands every day of the week, Tantra - a 5000 sq ft international nightclub, Roxy – the cocktail bar & lounge and Aqua – the al fresco bar and dining option ... more less
- Reservation Options:
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- Also Known As:
- The Park Kolkata Hotel Kolkata (Calcutta)
- Park Hotel Kolkata
- The Park Hotel Kolkata
- The Park Kolkata India/Kolkata (Calcutta), Asia