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“New Hotel, Friendly Staff” 4 of 5 stars
Review of Pride Plaza Hotel Kolkata

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Pride Plaza Hotel Kolkata
Ranked #31 of 209 Hotels in Kolkata (Calcutta)
London, United Kingdom
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“New Hotel, Friendly Staff”
4 of 5 stars Reviewed November 14, 2012 via mobile

Everything was great from the property to service & the staff. Everybody was very welcoming. It's away from city centre & not too far from airport. There was a slight glitch on my bill - they tried to charge me more than what was quoted for the hotel car service that we used. I had to be really hard & persuasive in explaining why it was unfair & a rip off for quoting me one price & charging me another. Finally they decided to take off the extra charges from my bill & ended up paying only what was quoted to me! Radhe, the driver who took us around, was really nice & was a personal guide to us.

  • Stayed November 2012
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank GlobeTrotter280
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePrideGroup, General Manager at Pride Plaza Hotel Kolkata, responded to this review, November 15, 2012
Dear Guest,

Greetings from the Pride Kolkata!

Thank you for your excellent review. The team is excited looking at your fantastic feedback & I am sure this will motivate them further to deliver high levels of guest satisfaction.

Thank you once again. It will be our distinct privilege to serve you in the future.

Kindest Regards

Kenneth Scott
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

362 reviews from our community

Traveler rating
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    126
    77
    29
    30
See reviews for
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218
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Mumbai (Bombay), India
1 review
3 of 5 stars Reviewed November 7, 2012

The hospitality on arrival was good. The in-room food service was fantastic and quick. Ms. Trishala, Duty Manager was very helpful to suggest places around.

The room experience was awful. I suggest you check your bathroom as the glass wall and loose bathroom fittings can put your life on risk.

Room Tip: Please check your bathroom
See more room tips
  • Stayed October 2012, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Ravi R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePrideGroup, General Manager at Pride Plaza Hotel Kolkata, responded to this review, November 7, 2012
Dear Guest,

Greetings from the Pride Kolkata!

Thank you for your excellent review. The team is excited looking at your fantastic feedback & I am sure this will motivate them further to deliver high levels of guest satisfaction.

We have made a note of your concerns and would make the necessary amends, as applicable.

Thank you once again. It will be our distinct privilege to serve you in the future.

Kindest Regards

Kenneth Scott
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Navi Mumbai, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 4, 2012

Pride Experience was awsum at Kolkatta, i got an change to meet there GM Mr Keneeth Scott, Gem of a Person, Rooms were very spacious, food was good, Staff was awsum, and the way mr scott has given personal attention was excellent. i have never seen this kind of GM in my entire stays till date, Asset for Pride Group to have this kind of person.
Interior and Ambience was very good, i met my clients over there in the hotel they were also impressed all in all value for money with best facility

  • Stayed October 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank sandesh k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePrideGroup, General Manager at Pride Plaza Hotel Kolkata, responded to this review, November 6, 2012
Dear Sir,

I thank you for the appreciation shown!

I would share your feedback with the team, your words will motivate all of us to delight guests at all times!!.

Assuming you of an best attention at all times!!!.

Sincerely,

Kenneth Scott
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northampton, United Kingdom
Level Contributor
51 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed November 2, 2012

Not sure any hotel should allow guests to stay when it's still being build but it was great.

Very spacious rooms, excellent staff. Didn't get to try the food but the restaurant looked good and busy.

Not the perfect location (seems perfectly placed for when New Town is finished being build!)

An easy check-in unfortunately had a receipt added to my bill at Check-Out that belonged to another guest but was sorted quickly (at 4am!)

Would definitely visit again if I needed to be in the New Town area.

  • Stayed May 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Simon617
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePrideGroup, General Manager at Pride Plaza Hotel Kolkata, responded to this review, November 5, 2012
Dear Guest,

Greetings from the Pride Kolkata!

Thank you for your excellent review. The team is excited looking at your fantastic feedback & I am sure this will motivate them further to deliver high levels of guest satisfaction.

Thank you once again. It will be our distinct privilege to serve you in the future.

Kindest Regards

Kenneth Scott
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nairobi, Nairobi, Kenya
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 26, 2012

This is truly from the bottom of my heart,

I would wish to thank the management and entire staff of Pride Hotel,Kolkata for the "Home sweet home" feeling they impacted in me during the one week stay had at the hotel with special thanks to the room service and dining are staff for the exemplary service offered.In as much as the entertainment section in the rooms was not fully taken care of (especially the TV connectivity using the panel at the reading table),i would rate the hotel overall services as "Exemplary"
Maybe one area you need to improve is on the number of television channels offered since most of them (channels) are India based and not very beneficial to non Indians,and at this point i would wish to suggest that you also include CNN as one of your programs.

With this few remarks,i rest my case

Thank you and keep up the good work.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Salimwa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePrideGroup, General Manager at Pride Plaza Hotel Kolkata, responded to this review, October 26, 2012
Dear Guest,

We thank you for choosing The Pride Hotel Kolkata during your recent trip to the city.

We are happy that you took out time to review us on this public platform. We have made
a note of your concerns and would make the necessary up gradation in the number of Channels.

Your feedback is important to us as it helps us in further enhancing our par excellence services.

Thank you once again. It will be our distinct privilege to serve you in the future.

Kindest Regards,

Kenneth Scott
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 19, 2012

This was my second instance of staying at Pride Hotel, Kolkata. This time my room type was upgraded and i managed to get a room with pool view. I saw improvement in services, amenties has improved compared to my earlier stay 3 months back. Apart from other facilities it hosts a beautiful swiming pool located on sixth floor. It also hosts spa, gym to help destress yourself.

Probably the only disadvatage at this point of time is location. Altough located on the main road the surrondings are still under development. However according to my opinion there is no reason to worry as the entire area is well illuminated and guarded, I am sure that the hotel management had long term vision that this area has huge business potentional.

This hotel is meant for catering needs of businesses developing in and around salt lake, rajahart and further to the ongoing developments towards airport road. This is the only good hotel in those areas. This areas are obviously on city outskirts and it would have been a nightmare for a business visitor to travel to city for overnight stay!!!

Staff at receiption, lobby and restaurt are very good, polite, well mannered and neately dressed.

Areas to improve : Number of TV channels are very low. Improvement in room service.

My sincre thanks to management of Pride Hotel for creating that wonderful swan from bath towel and placing on bedside. I must admit it was a unique piece of art and talent. Please reward the creator.... hats off to his talent and creativity.

Wishing all the very best to The Pride Hotel... Hope to visit you soon

  • Stayed October 2012, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank N D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePrideGroup, General Manager at Pride Plaza Hotel Kolkata, responded to this review, October 19, 2012
Dear Guest,

Greetings from the Pride Kolkata!

Thank you for your excellent review. The team is excited looking at your fantastic feedback & I am sure this will motivate them further to deliver high levels of guest satisfaction.

Thank you once again. It will be our distinct privilege to serve you in the future.

Kindest Regards,

Kenneth Scott
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
66 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed October 2, 2012

Had stayed here for a business trip. Very newly built hotel but very well built. rooms are good espicially on higher floors. though the location is quite secluded and far away from the city. hotel is quite near to the airport.

Room Tip: Corner rooms are large,
See more room tips
  • Stayed May 2012, traveled on business
    • 3 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Ritzy313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePrideGroup, General Manager at Pride Plaza Hotel Kolkata, responded to this review, October 15, 2012
Dear Guest,

Greetings from the Pride Kolkata!

Thank you for your excellent review. The team is excited looking at your fantastic feedback & I am sure this will motivate them further to deliver high levels of guest satisfaction.

Thank you once again. It will be our distinct privilege to serve you in the future.

Kindest Regards

Kenneth Scott
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pride Plaza Hotel Kolkata

Property: Pride Plaza Hotel Kolkata
Address: Terminus, B.G-12, Action Area,1-B, New Town, Rajarhat, Kolkata (Calcutta) 700 156, India (Formerly The Pride Hotel Kolkata)
Location: India > West Bengal > Kolkata (Calcutta)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Swimming Pool
Hotel Style:
#22 Luxury Hotel in Kolkata (Calcutta)
Price Range (Based on Average Rates): $
Hotel Class:4 star — Pride Plaza Hotel Kolkata 4*
Number of rooms: 153
Reservation Options:
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Also Known As:
Pride Plaza Hotel Kolkata India/Kolkata (Calcutta), Asia

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