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“So So”
Review of Kempton Hotel

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Kempton Hotel
Ranked #34 of 221 Hotels in Kolkata (Calcutta)
Goa, Goa, India
Level 3 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“So So”
Reviewed July 18, 2012

Booked at The Kempton Hotel in Kolkata. Rooms here are small but comfortable & well maintained. House Keeping is doing a good job. However the double lock facility was not available for the main door. The Food & Beverage department needs a major overhaul. Staff are least bothered about guest presence in their area & discuss loudly about staff matters. Somebody not reporting on duty, no message being given etc.

They are untrained in conducting themselves in front of their guests. They would use their hands directly for handling food - will not pick up bread slices with tongs but with their hands for putting in the toaster. One of them made use of a piece of cutlery from the counter to stir the fuel in the fuel pot under the chaffing dish. Use of the same tea spoon to stir the sugar in the ready made tea or coffee being served on the buffet - yes this after dipping in some water maintained i n a bowl on the counter. Dipping their hand in the food pan & sampling the noodles to be put on the buffet. Name tags wrongly placed & with spelling errors - Egg Bhujji instead of Egg Bhurji etc. Roast potatoes & Noodles were a regular part of the breakfast buffet on all the 3 days that we had breakfast here. The sambar colour appeared rather pale & did not have the fragrance. The veg cutlets had some crunchy particles in it. The aloo paratha was leathery & tough to chew on. Same was the case with Bhature. Ordered room service, had some fish curry on the first night & then did not dare to have Indian food over here thereafter. The Chinese was a tad better.

  • Stayed July 2012, traveled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank Skalintlgoain S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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170 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (47)
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English first
Dhaka City, Bangladesh
Level 3 Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed July 4, 2012

This hotel is a surprise for us. I didn’t expect such a nice hotel in marquis street.One of my colleague suggest me the hotel. Rooms are very clean and the location is also very nice. The resultant is excellent & the staffs are very friendly. Breakfast in not up to the mark but still its ok as other services are good.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
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Helpful?
Thank tushar000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
angul
2 reviews
Reviewed July 1, 2012

stayed there from 26.6.12 to 30.6.12. rooms are clean and well furnished. house keeping excellent. bath rooms are good but small. location is excellent . 5 mins walk from park street metro and new market.
Service excellent. . food quality average. buffet breakfast average.

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alok S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyderabad
Level 5 Contributor
70 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed June 10, 2012

Stayed here overnight.. The biggest draw back of this Hotel is its Neighborhood..

Otherwise, the hotel is good.. The room is quite large and modern (though some odd electrical / network wire hanging around).. Comfortable bed and I could able to sleep well.

Bathroom too is quite big.. but towels are not in a great shape..

Dined at their restaurant and food is not bad..

Staff are polite and helpful.. I had an early morning flight and checked out at 4.30 am (which I informed them previous night) and they prepared a take-away breakfast for me (though I never asked for it).. Very nice gesture..

Overall, this is Value for money hotel.. not very far from city centre..

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Naresh D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chennai
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 10, 2012

Allan Christopher - Chennai - i checked - in this hotel on 14 january,2012, room no# 302, at around 6pm i was getting ready to go out, so first my wife took shower and she came out to change as i had to go for shower too, to my wife surprise someone open the door and than telling sorry, when i came to know this i called for manager but he wasnt there in a property,so i left the message in a reception once he is back ask him to see me, but no one came, it is one of the worst hotel i ever stayed or seen,, where there is know respect and safety of family,,,,,,,,,please its a request before u plan to stay make sure u dont carry your wife but a paid hooker as i saw lots of room was given to those kind of guest,,,,,one of the most terrible manager in this earth Sanjay 09830507242,, I feel really sorry for the owner of this place who have spent a good money but the employees and manager like this can make this hotel a worst den for a hooker

  • Stayed January 2012, traveled with family
    • Value
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Helpful?
3 Thank allanchristopher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kozhikode, India
Level 3 Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed April 25, 2012

Very clean and neat hotel. But room service is not very good for the tariff that they charge. Breakfast is OK.Good place to stay for a business trip

  • Stayed April 2012, traveled on business
    • Value
    • Location
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Helpful?
Thank Subramanian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dhaka
Level 3 Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed April 17, 2012

This is an Excellent hotel to stay. Location wise this is very useful. New market is 5 mins walking from here. All the stuffs are very good and cordial. I will always stay in this hotel whenever I will go to Kolkata.

Room Tip: Double Delux room is good for a small family.
See more room tips
  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pavel9905
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kempton Hotel

Property: Kempton Hotel
Address: 3 Marquis Street | Opposite Jamuna Banquet Hall, Kolkata (Calcutta) 700016, India
Location: India > West Bengal > Kolkata District > Kolkata (Calcutta)
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Airport Transportation
Hotel Style:
#22 Best Value Hotel in Kolkata (Calcutta)
#23 Luxury Hotel in Kolkata (Calcutta)
Price Range (Based on Average Rates): $
Hotel Class:4 star — Kempton Hotel 4*
Number of rooms: 40
Official Description (provided by the hotel):
Hotel Kempton is located at Kolkata's central business & shopping district. The hotel is ideal for travellers, be it for work or for business. The hotel has comfortable rooms & suites, fine dining, crisp service & state of art facilities such as access to internet. It offers the best of traditional values, seamlessly woven into its ultramodern design. It will give you a glimpse of Kolkata's wealth of culture & not surprisingly it will redefine your business trip. The Hotel is located 3 minutes walking from Park street and NewMarket ... more   less 
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Also Known As:
Kempton Hotel India/Kolkata (Calcutta), Asia

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