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“Good hotel at Salt Lake”
Review of The Sonnet

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The Sonnet
Ranked #12 of 235 Hotels in Kolkata (Calcutta)
Certificate of Excellence
Reviewed January 6, 2014

Sonnet is very conveniently located if you are visiting salt lake. I have stayed here few times during my business trips. Its a good hotel for business travellers. The fitness center is average and restaurant ambience could be improved. Overall one of the best options in salt lake, Kolkata.

Stayed: November 2013, traveled on business
Thank Nitin K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GunjanKumar, Front Office Manager at The Sonnet, responded to this reviewResponded January 11, 2014

Dear Guest

Namashkar!

We thank you for sharing your feedback with us on trip advisor and happy to know that we have met your expectations.
We have taken the note of all your concerns where we are lacking behind and assure you of our best corrective measures. We are deeply concerned and promise to meet your expectations in those areas as well, whenever you choose to stay with us in near future.

We look forward to welcome you back at The Sonnet.

Thanks and Regards
Gunjan Kumar
Sr. Manager Front Office

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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364 - 370 of 498 reviews

Reviewed January 1, 2014

Had come with family during my visit to a conference and stayed here for 4 days. The staff at the desk are courteous and helpful. Luggage was taken care of well. Rooms are excellent and well appointed. The mini bar offers all that you would expect. Bathroom is neat and clean. There was a small plumbing issue when we had just entered which was sorted out quickly within ten mins. So, excellent service. Room service was prompt and very good. Buffet breakfast is excellent - clearly one of the best that I have eaten in hotels of similar range. But the dinner is not so great - the same menu gets repeated again and again - and also the food (especially the starters appeared to be stale a couple of times). Overall a very pleasant stay and would definitely want to stay here during my next visit to Kolkata.

Room Tip: We had friends staying at different rooms - so, had a peek into all of them. All look great. So, no...
See more room tips
  • Stayed: December 2013, traveled with family
    • Value
    • Location
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Thank SajjanShenoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GunjanKumar, Front Office Manager at The Sonnet, responded to this reviewResponded January 7, 2014

Dear Guest

Namashkar!

At the onset, I would like to take this opportunity to thank you for the patronage of The Sonnet and would like to thank you for sharing your honest feedback with us which indicates your true liking for the property.

We have taken the note of your points where we have not been able to meet your expectations and would like to apologize for the inconveniences that which we have caused to you. At the same time we have already taken corrective measures and assure you our best services when ever you are coming back and staying with us at The Sonnet.

We believe that The Sonnet would emerge as a true home away from home.

We look forward to welcome you back in coming days.

Thanks and Regards
Gunjan Kumar
Sr. Manager Front Office

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 21, 2013

The Hotel is located in the Salt Lake where you won't find a range of eating options near by & the plus point a grand Mall nearby with a Sweet Shop on the ground Floor. Although I stayed just for one day but it was a pleasant stay . They claim to have a swimming pool which I have not used so no comments on that. The Breakfast is OK( the variety is there but the quality was not upto mark) although you can discount it as you have usual bread & butter options which is good.
Recommeded

  • Stayed: January 2013, traveled on business
    • Value
    • Location
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Thank callsandeep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GunjanKumar, Front Office Manager at The Sonnet, responded to this reviewResponded January 7, 2014

Dear Guest

Namashkar!

We would like to thank you for sharing your feedback with us.

We at The Sonnet always believe that its the comment from travellers which gives us opportunity to understand our strength and weaknesses.

All said we would like to convey that all your points & suggestions have already been considered and with the corrective actions implemented.

We firmly believe and trust that we would meet the expectations whenever you choose to stay with us in near future.

Thanks and Regards
Gunjan Kumar
Sr. Manager Front Office

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 9, 2013

The location is close enough from the airport but not near the main city.
As we had our work related activities in the Salt Lake region , to was very conveniently located

There is the South City Mall area very close by , so plenty of restaurants to make up for the limited & very average food at the Hotel

Room Tip: Facing the Metro has better views, rather than the dump on the other side
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  • Stayed: December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Billtell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GunjanKumar, Front Office Manager at The Sonnet, responded to this reviewResponded December 12, 2013

Dear Guest

Namashkar!

We would like to thank you for writing about us on TripAdvisor.

We understood from your feedback that you were not very happy with the restaurant and the choices of cuisines which were available there. Its very much understandable that our team members have not given you the proper orientation of our buffet or the menu which has got wide variety of cuisines from all over the world and hence you must have felt about the limited & average food options. We are deeply concerned.

We firmly believe that it is a traveller like you who with your honest comment makes us travel from strength to strength and also acts as a realization for us.

With the actions being taken and trainings imparted, we trust that we would be able to meet the expectations that you have entrusted us with, and promise and assure you of our best services at all times.

We look forward to welcome you back at The Sonnet in near future.

Thanks & Regards
Gunjan Kumar
Sr.Manager Front Office

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 6, 2013

Stayed here for one night. Overall, I liked the location, staff courtesy, speedy check-in and check-out and boutique styling of the hotel. Though it is quite small hotel compared to other star hotels, for business travelers it offers sensible and comfortable stay for sure. I would definitely choose to stay here if I am in Kolkata.

Stayed: December 2013, traveled on business
Thank memails1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GunjanKumar, Front Office Manager at The Sonnet, responded to this reviewResponded December 12, 2013

Dear Guest

Namashkar!

We would like to thank you for sharing your feedback with us which indicates your true liking for the property, as we firmly believe that it is corporate like you who with your honest comment makes us travel from strength to strength and also acts as a realization for us…

We are extremely happy to know that we met your expectations and provided you the services which you were looking for.

We assure you of our best services at all times and promise to live up to your confidence in us.

We look forward to welcome you back at The Sonnet in near future.

Thanks & Regards
Gunjan Kumar
Sr. Manager Front Office

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 2, 2013

this hotel is located in a very calm location at salt lake.
hotel staff is very good and hotel is very clean.
food quality is very good and bar is also well equipped of well known wines.
price is reasonable.

  • Stayed: April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank ankitdtt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GunjanKumar, Front Office Manager at The Sonnet, responded to this reviewResponded December 12, 2013

Dear Guest

Namashkar!

We would like to thank you for sharing your feedback with us.

We are extremely happy to know that we met your expectations and provided you the services which you were looking for.

We assure you of our best services at all times and promise to live up to your confidence in us.

We look forward to welcome you back.

Thanks & Regards
Gunjan Kumar
Sr. Manager Front Office

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 26, 2013

Location-wise it's quite a distance from the airport, but the smooth drive along Rajarhat, makes it less of a concern. The food here is good but very limited selection. The only good staff who are polite are at the bar. Rooms are average - nice, small, clean - but not with a great view.

  • Stayed: February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank frndSid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GunjanKumar, Front Office Manager at The Sonnet, responded to this reviewResponded November 1, 2013

Dear Guest

Namashkar!

We would like to thank you for sharing your feedback with us. We understand that we have not met your expectations in certain areas but are deeply concerned.

We have taken the note of all aspects which were highlighted by you and trust would meet your expectations whenever you choose to stay with us.

We assure you of our best services at all times and would look forward to welcome you back in near future.

Thanks and Regards
Gunjan Kumar
Sr. Manager Front Office

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Sonnet

Address: Block Dd Plot No 08 | Sector 1, Kolkata (Calcutta) 700064, India
Location: India > West Bengal > Kolkata District > Kolkata (Calcutta)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Kolkata (Calcutta)
#9 Business Hotel in Kolkata (Calcutta)
#12 Luxury Hotel in Kolkata (Calcutta)
#23 Best Value Hotel in Kolkata (Calcutta)
Price Range: $86 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Sonnet 4*
Number of rooms: 64
Official Description (provided by the hotel):
The Sonnet has embarked on a journey of establishing itself as a premium 4-star business hotel group in India. The Sonnet, Kolkata is a symphony in design, service & efficiency. A premium business hotel, located in The City of Joy’s newest and most promising Business Hub, Salt Lake. It’s proximity to the airport and Salt Lake’s sprawling IT district makes it the most convenient location. Amenities and facilities are at par with the best in the industry. With unobtrusive & efficient service, we strive to make your stay a very comfortable one. The Sonnet is a eco sensitive hotel and is committed to the social & environmental causes and responsibilities and is always involved in organizing activities to initiate social and ecological awareness. The environment team at the hotel is always ready to contribute to the smallest concerns and handy in extending all support to environmental needs.The state of the art décor, 64 ultra-modern superbly furnished self-contained guest rooms, the fitness centre “WORKOUT” along with the open air Jacuzzi “SPLASH”, a well-stocked bar “UNWINE”, a Music Lounge “ORION” and Round the Clock Fine Dine restaurant “AURA” provides the boarders with all the physical, holistic and gastronomical relaxation that they need to feel at home. Round the Clock in Room Dining pampers one to lazy meals in the privacy of the room. Tailored tour arrangements in luxury cars, heritage walks, religious services, buddy services, and also tie-up with a renowned SPA are always available at beck n call.For the discerned corporate traveller, The Sonnet is ever ready with specially crafted food by the Master Chefs as per guest preference, place, country or origin. Facilities like express check-in, check-out, Wi Fi connectivity, secretarial services, and chauffeur services are tailored to one’s choice and requirement. Corporate meetings, Seminars, Get togethers can be organized in the well-equipped meeting rooms (starting from 1500 Sq. feet to 4000 Sq. feet). Also not to forget the open air terraces for the social functions as well as evening cocktails…….the package is unlimited. THE SONNET OFFERS YOU ONLY THE BEST, SERVICE IN A PERFECT SYMPHONY!! ... more   less 
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Also Known As:
The Sonnet India/Kolkata (Calcutta), Asia

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