All that glitters is not gold - the famous shakespeare saying is very true and ITC Royal Bengal is just that! Once you are stuck with some issue at that hotel - the hotel has all kinds of red-tapisms. 2 times my credit card has been swiped and settled. Inspite of several followups for over 10 days - the people there do not resolve the issue! Too many departments come into play.
Feel I have been taken for a ride! Their Credit card swipe machines never work properly.
Its all glitter and no substance! Think twice before going to any ITC property! Feel cheated. I will never go to ITC again.More
- Free Wifi
- Free parking