We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
TripAdvisor
Kolkata (Calcutta)
Post
Inbox
Search
Nearby Hotels
Reviews (391)
Filter reviews
397 results
Traveler rating
354
21
7
5
10
Traveler type
Time of year
LanguageAll languages
Traveler rating
354
21
7
5
10
Show reviews that mention
All reviews grand market brass room mr wahid buffet restaurant royal touch guest relation team awesome buffet grand property special thanks beautiful hotel amazing experience special mention surely visit again itc sonar amazing hospitality front office visit this place
Selected filters
Filter
Updating list...
152 - 157 of 397 reviews
Reviewed 4 weeks ago via mobile

ITC has always been my first choice in terms of food, hospitality, service and stay. The people here has become like a family to me, from the moment we enter the hotel to exit at every point we are recognized and assisted. This time it was time to explore ITC Royal Bengal. I was delighted to see so many familiar people, did not feel that it was a first visit. As always a lady named Salomi was there with a beautiful smile to welcome and as always thanks to Sujoy for the warm hospitality extended as always .... Good luck team Royal Bengal ....

Date of stay: September 2019
Trip type: Traveled with family
Thank kalam786
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atul B, General Manager at ITC Royal Bengal - A Luxury Collection Hotel, responded to this reviewResponded 4 weeks ago

Dear Guest,

We deeply appreciate your kind words and thank you for your recommendation.

In keeping with ITC Hotels' philosophy of Responsible Luxury and creating indigenous experiences, ITC Royal Bengal is 'One of a Kind' and is rooted to the ethos of the land. This luxury business hotel has been envisioned and created with the luxury of space, the burnished gleam of décor inspired by the finest buildings of Bengal and the hushed elegance of homes that have celebrated the finest nuances of culture, art, music and a zest for truly sublime experiences.

Your appreciation has been shared with Salomi and Sujoy to whom it will be highly inspiring and would motivate them to reach greater heights in service excellence.

Hope ITC Royal Bengal remains your preferred address for all your future visits.


Warmest regards,
Atul Bhalla
Area Manager East- ITC Hotels & Cluster General Manager
ITC Royal Bengal & ITC Sonar

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

Came here for business trip and had a wonderful experience in this wonderful property..staffs were very friendly...food was yummy and has a huge variety of taste of food.would like to thank Salomi for being very friendly and helpful.

Date of stay: September 2019
Trip type: Traveled on business
Thank deep016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atul B, General Manager at ITC Royal Bengal - A Luxury Collection Hotel, responded to this reviewResponded 4 weeks ago

Dear Guest,

We deeply appreciate your kind words and thank you for your recommendation.

In keeping with ITC Hotels' philosophy of Responsible Luxury and creating indigenous experiences, ITC Royal Bengal is 'One of a Kind' and is rooted to the ethos of the land. This luxury business hotel has been envisioned and created with the luxury of space, the burnished gleam of décor inspired by the finest buildings of Bengal and the hushed elegance of homes that have celebrated the finest nuances of culture, art, music and a zest for truly sublime experiences.

Your appreciation has been shared with Salomi to whom it will be highly inspiring and would motivate her to reach greater heights in service excellence.

Hope ITC Royal Bengal remains your preferred address for all your future visits.


Warmest regards,
Atul Bhalla
Area Manager East- ITC Hotels & Cluster General Manager
ITC Royal Bengal & ITC Sonar

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

This is a finest hotel in outskirt of kolkata. Though not in the city center it is well locate just beside salt lake. I liked the rooms very much huge breakfast. Staff is very nice and warm meet Purvie very sweet girl escorted me to the room and welcomed every time. Its is on the win win, property highly recommended in the Kolkata.

Date of stay: September 2019
Trip type: Traveled solo
Thank Zoyakhanpw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atul B, General Manager at ITC Royal Bengal - A Luxury Collection Hotel, responded to this reviewResponded 4 weeks ago

Dear Guest,

We deeply appreciate your kind words and thank you for your recommendation.

In keeping with ITC Hotels' philosophy of Responsible Luxury and creating indigenous experiences, ITC Royal Bengal is 'One of a Kind' and is rooted to the ethos of the land. This luxury business hotel has been envisioned and created with the luxury of space, the burnished gleam of décor inspired by the finest buildings of Bengal and the hushed elegance of homes that have celebrated the finest nuances of culture, art, music and a zest for truly sublime experiences.

Your appreciation has been shared with Purvie to whom it will be highly inspiring and would motivate her to reach greater heights in service excellence.

Hope ITC Royal Bengal remains your preferred address for all your future visits.


Warmest regards,
Atul Bhalla
Area Manager East- ITC Hotels & Cluster General Manager
ITC Royal Bengal & ITC Sonar

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

The best hotel in the kolkata itc royal bengal . celebrated nepal independence day and purvie and alivia sweet girls meet their showed us the hotel and restaurants .beautifully designed and mesmirising hotel

Date of stay: September 2019
Trip type: Traveled with friends
Thank Laxmidhungan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atul B, General Manager at ITC Royal Bengal - A Luxury Collection Hotel, responded to this reviewResponded 4 weeks ago

Dear Guest,

We deeply appreciate your kind words and thank you for your recommendation.

In keeping with ITC Hotels' philosophy of Responsible Luxury and creating indigenous experiences, ITC Royal Bengal is 'One of a Kind' and is rooted to the ethos of the land. This luxury business hotel has been envisioned and created with the luxury of space, the burnished gleam of décor inspired by the finest buildings of Bengal and the hushed elegance of homes that have celebrated the finest nuances of culture, art, music and a zest for truly sublime experiences.

Your appreciation has been shared with Purvie and Alivia to whom it will be highly inspiring and would motivate them to reach greater heights in service excellence.

Hope ITC Royal Bengal remains your preferred address for all your future visits.


Warmest regards,
Atul Bhalla
Area Manager East- ITC Hotels & Cluster General Manager
ITC Royal Bengal & ITC Sonar

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Celebrate national day of nepal at itc royal bengal the event was very nice and thanks to ladies purvie and alivia for clicking pictures. Even like alivia explained hotel in nepali very helful staff love to come back

Date of stay: September 2019
Trip type: Traveled with family
Thank Malikakhanal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atul B, General Manager at ITC Royal Bengal - A Luxury Collection Hotel, responded to this reviewResponded 4 weeks ago

Dear Guest,

We deeply appreciate your kind words and thank you for your recommendation.

In keeping with ITC Hotels' philosophy of Responsible Luxury and creating indigenous experiences, ITC Royal Bengal is 'One of a Kind' and is rooted to the ethos of the land. This luxury business hotel has been envisioned and created with the luxury of space, the burnished gleam of décor inspired by the finest buildings of Bengal and the hushed elegance of homes that have celebrated the finest nuances of culture, art, music and a zest for truly sublime experiences.

Your appreciation has been shared with Purvie and Alivia to whom it will be highly inspiring and would motivate them to reach greater heights in service excellence.

Hope ITC Royal Bengal remains your preferred address for all your future visits.


Warmest regards,
Atul Bhalla
Area Manager East- ITC Hotels & Cluster General Manager
ITC Royal Bengal & ITC Sonar

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews