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“Another great hotel at a great location”
Review of Swissotel Kolkata

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Swissotel Kolkata
Ranked #9 of 221 Hotels in Kolkata (Calcutta)
Certificate of Excellence
Mumbai (Bombay), India
Level 5 Contributor
60 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Another great hotel at a great location”
Reviewed December 12, 2011

I am a great fan of this hotel and have stayed at this hotel a few times. Many advantages such a great ambience, huge spacious rooms, a huge shopping mall attached to it and most importantly, very very close to the airport. It happened so I got a view of a landing flight right under the setting sun, I photographed it and put it on facebook. Great view.

  • Stayed November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sanjaypkothari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marco S, General Manager at Swissotel Kolkata, responded to this review, May 11, 2013
Dear Guest

Warm Greetings from Swissotel Kolkata.

Thank you for sharing your kind words about your experience at our Hotel. It gives us great satisfaction to know that your stay has been one of absolute pleasurable. From our end we consistently endeavor to provide you excellent quality, genuine hospitality, and intuitive reliability in each aspect and contribute to make your stay with us gratifying.

We assure you that on your next visit with us, you will find the accommodation even more comfortable and services, a more elaborate blend of the finest of hospitality in the two great cultures of Bengal and Swiss. We look forward to a long lasting rewarding relationship with you and to serving you again. Owning guest loyalty through their experience is of utmost importance to us.

Once again we would like to express our gratitude for the encouraging and glowing comments. The support we receive is highly appreciated and we look forward to your support always.


Marco Saxer
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (226)
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New Delhi, India
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed December 5, 2011

It was really a nice experience to stay in swiss, kol. Service and ambience was very nice.I had a very good stay at Swissotel Kolkata. Service was really good and service personnel were always smiling and pleasant during interactions. The hotel is adjacent to the City Mall and it is one of the most entertaining places in Kolkata. Rooms were good and I explored the food options available in the mall.

  • Stayed April 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank indxxxdel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marco S, General Manager at Swissotel Kolkata, responded to this review, May 11, 2013
Dear Guest

Warm Greetings from Swissotel Kolkata.

Thank you for sharing your kind words about your experience at our Hotel. It gives us great satisfaction to know that your stay has been one of absolute pleasurable. From our end we consistently endeavor to provide you excellent quality, genuine hospitality, and intuitive reliability in each aspect and contribute to make your stay with us gratifying.

We assure you that on your next visit with us, you will find the accommodation even more comfortable and services, a more elaborate blend of the finest of hospitality in the two great cultures of Bengal and Swiss. We look forward to a long lasting rewarding relationship with you and to serving you again. Owning guest loyalty through their experience is of utmost importance to us.

Once again we would like to express our gratitude for the encouraging and glowing comments. The support we receive is highly appreciated and we look forward to your support always.


Marco Saxer
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra, Australia
Level 3 Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed December 3, 2011

The Swissotel in Kolkata is a very clean and efficient hotel as a Swiss managed hotel would be!

But what makes the difference is that the local staff are friendly and welcoming. And it is great value for money!

At breakfast there is a wonderful spread - of fruits and traditional western and Indian eats.

The other great attraction is that you can get a private car and a driver at the hotel for much less than what you would be paying for just a hire car overseas. It makes getting around so easy.

Room Tip: I have not had a bad room - and was very happy with the one I had.
See more room tips
  • Stayed November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Mohan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marco S, General Manager at Swissotel Kolkata, responded to this review, May 11, 2013
Dear Guest

Warm Greetings from Swissotel Kolkata.

Thank you for sharing your kind words about your experience at our Hotel. It gives us great satisfaction to know that your stay has been one of absolute pleasurable. From our end we consistently endeavor to provide you excellent quality, genuine hospitality, and intuitive reliability in each aspect and contribute to make your stay with us gratifying.

We assure you that on your next visit with us, you will find the accommodation even more comfortable and services, a more elaborate blend of the finest of hospitality in the two great cultures of Bengal and Swiss. We look forward to a long lasting rewarding relationship with you and to serving you again. Owning guest loyalty through their experience is of utmost importance to us.

Once again we would like to express our gratitude for the encouraging and glowing comments. The support we receive is highly appreciated and we look forward to your support always.


Marco Saxer
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai,U.A.E
Level 5 Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed November 21, 2011

We had organised a get together for family and friends in the banquet hall of Swissotel, Kolkata. Our guests felt very comfortable with the facilities provided. As it was a long day, we had booked a room too. The room was spacious and as you looked out the window you could view the Kolkata skyline.
The location is very close to the airport, ample parking space for the guests, a nearby shopping mall for the ones who wanted to shop after a rejuvenating cup of evening tea.
The buffet menu had many options for one to choose from, the tea counter a delight for tea connoisseurs, a wide choice of cocktail snacks and a pleasant welcoming team who offered very good service. The staff were well organised, cordial and ready to help. We could not have asked for anything more!

  • Stayed August 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AditiDubai_U_A_E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marco S, General Manager at Swissotel Kolkata, responded to this review, May 11, 2013
Dear Guest

Warm Greetings from Swissotel Kolkata.

Thank you for sharing your kind words about your experience at our Hotel. It gives us great satisfaction to know that your stay has been one of absolute pleasurable. From our end we consistently endeavor to provide you excellent quality, genuine hospitality, and intuitive reliability in each aspect and contribute to make your stay with us gratifying.

We assure you that on your next visit with us, you will find the accommodation even more comfortable and services, a more elaborate blend of the finest of hospitality in the two great cultures of Bengal and Swiss. We look forward to a long lasting rewarding relationship with you and to serving you again. Owning guest loyalty through their experience is of utmost importance to us.

Once again we would like to express our gratitude for the encouraging and glowing comments. The support we receive is highly appreciated and we look forward to your support always.


Marco Saxer
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 15, 2011

I had a very good stay at Swissotel Kolkata. Service was really good and service personnel were always smiling and pleasant during interactions. The hotel is adjacent to the City Mall and it is one of the most entertaining places in Kolkata.

Rooms were good and I explored the food options available in the mall.

  • Stayed June 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Venkat178
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marco S, General Manager at Swissotel Kolkata, responded to this review, May 11, 2013
Dear Guest

Warm Greetings from Swissotel Kolkata.

Thank you for sharing your kind words about your experience at our Hotel. It gives us great satisfaction to know that your stay has been one of absolute pleasurable. From our end we consistently endeavor to provide you excellent quality, genuine hospitality, and intuitive reliability in each aspect and contribute to make your stay with us gratifying.

We assure you that on your next visit with us, you will find the accommodation even more comfortable and services, a more elaborate blend of the finest of hospitality in the two great cultures of Bengal and Swiss. We look forward to a long lasting rewarding relationship with you and to serving you again. Owning guest loyalty through their experience is of utmost importance to us.

Once again we would like to express our gratitude for the encouraging and glowing comments. The support we receive is highly appreciated and we look forward to your support always.


Marco Saxer
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kolkata (Calcutta), India
Level 4 Contributor
37 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed November 14, 2011

Thanks to my association with Pwc that i got an chance to get introduced to thisplace which gives luxury a whole new meaning ! It's a new hotel and a welcome retreat. The rooms are beautiful with lovely art.. tried out the buffet dinner at the Swiss Cafe and was completely floored. The choice of soups, salads, main courses and dessert was very very impressive and I had trouble putting my finger on which dishes I liked most.As most of the new work is situated around Rajarhat it is a good option.About 15 minutes form the airport maximum.

  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MonikaPurohit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swiss0telK0lkata, Director of Revenue & Marketing at Swissotel Kolkata, responded to this review, November 16, 2011
Dear Trip Advisor Member,

Thank you very much for choosing to stay with us and for taking the time to review us in Trip Advisor.

We are delighted to note that you enjoyed your stay with us and the buffet dinner at Café Swiss, our coffee shop catering to local and international palates and specializes in Swiss-inspired European cuisine and popular Indian dishes which are created with local, regional and seasonal produce. Your appreciation of the menu, choices, and quality has been conveyed to the Café Swiss team, and they are very eager to welcome you back.

On your next visit, please dine under the stars at Splash, our award winning sky lounge with an unmatched ambience, live bar and handpicked international cuisine. Splash is located on level 6, beside the infinity pool, and is a much preferred venue for the city’s movers and shakers.
We await the opportunity to serve you again and even better, very soon.

Warm Regards,

Sandit Shah
Director of Revenue & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Delhi
Level 4 Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed November 13, 2011

Excellent place which is an addition to the list of hotels in this bussling city of the east. Certainly not recommended for stay if work is in the center of the city. As most of the new work is situated around Rajarhat it is a good option.About 15 minutes form the airport maximum.
It has a techno pub and disc to relax at the night. It can be a bit noisy though. We were there quite late hence maybe myself and my colleague were the only 2 people around. The wasabi they serve with drinks tasted great.
It has quite a reasonable banquetting facility. The 2 other reataurant are pretty good with a very european set up. Food is not bad.
At the price point it is a good option for the business traveller.

  • Stayed September 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank vikaschetri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swiss0telK0lkata, Director of Revenue & Marketing at Swissotel Kolkata, responded to this review, November 15, 2011
Dear Trip Advisor Member,

Thank you very much for choosing to stay with us and for taking the time to review us in Trip Advisor.

We are delighted to note that you appreciated the art in our rooms and posted a picture of the same on Trip Advisor. The special mention of our restaurants and the food quality is a huge encouragement for our F&B team.

Your desire for more fish options has been communicated to the Chef and we shall ensure that the same is looked into and tackled immediately. Mustard fish is one the specialties of Bengali cuisine and a very popular regional dish. We are thrilled to note that you enjoyed this preparation and look forward to presenting similar treats as well as surprise you with the unexpected on your next visit.

We await the opportunity to serve you again and even better, very soon.

Warm Regards,

Sandit Shah
Director of Revenue & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Swissotel Kolkata

Property: Swissotel Kolkata
Address: City Center New Town, Action Area 2D | Plot No. 11/5, Rajarhat, Kolkata (Calcutta) 700157, India
Phone Number:
Location: India > West Bengal > Kolkata District > Kolkata (Calcutta)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Kolkata (Calcutta)
#4 Business Hotel in Kolkata (Calcutta)
#4 Romantic Hotel in Kolkata (Calcutta)
#8 Spa Hotel in Kolkata (Calcutta)
#8 Luxury Hotel in Kolkata (Calcutta)
Price Range (Based on Average Rates): $
Hotel Class:5 star — Swissotel Kolkata 5*
Number of rooms: 147
Official Description (provided by the hotel):
Swissôtel Kolkata is one of the most luxurious addresses in the city of Kolkata which offers well-appointed leisure and business facilities. Boasting an under-one-roof concept, Swissôtel Kolkata has 147 contemporary guest rooms and luxury suites with spectacular Jacuzzis, four restaurants and bars, a fitness centre, a rooftop swimming pool, and over 1261 square meters of meeting space with the largest pillarless banquet in the city. The hotel is part of a new urban development with an attached mall featuring shops, restaurants and a multiplex cinema. Located in Rajarhat beside the IT hub, the hotel offers a distinct mix of leisure and business facilities, and is noted for its unique offering of Swiss hospitality and attention to detail. The award-winning rooftop Sky Lounge is the jewel of the hotel's three restaurants and bar, offering views over the city. An in-house nightclub with resident DJ attracts hip locals and guests alike. The sumptuous breakfast buffet offers a wide range of choices to energise your day.The business centre and two meeting rooms more than cover all your business needs. Over 1000 guests can be accommodated in cocktail/reception style in Bern, the largest pillar-free banqueting facility - and a team of event planners is on hand to help you hold the perfect wedding at Swissotel Kolkata. Swissotel Kolkata's alpine-inspired Purovel Sport offers you an exclusive ambiance in which to continue your exercise routine, with a fully equipped gym and a breathtaking infinity swimming pool on the roof.The hotel has separate smoking and non-smoking floors, there is free internet throughout except in the banquet areas, and secure parking is also available for your vehicle during your stay. ... more   less 
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Also Known As:
Swissotel Kolkata Hotel Kolkata (Calcutta)
Swissotel Kolkata India/Kolkata (Calcutta), Asia

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