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“THE BESTTTTTTTTTTTTTTTT!”
Review of Hotel Galaxy

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Hotel Galaxy
Certificate of Excellence
Madrid, Madrid, Spain
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
“THE BESTTTTTTTTTTTTTTTT!”
Reviewed March 6, 2013

Galaxy hotel is placed in stuart lane, its a little road that comes from sudder street, its grate because Sudder Street is very noicy but its where all the volunteers hang out so its good to be near.. everything is clean and very cheap. but the best thing Galaxy hotel has is his owner!!!!! MISS HIM! its like being at home, he takes you to yoga in the mornings and to have breakfast with all his friends (SAMOSASSSSS), He also drops you in mother house the mornings you dont feel like walking.... (eeeeevery morning at 7am)... but the best thing is that when you get sick, that happens very often, he really really takes care of you...soooo much that you dont miss home any minute.... THANK YOU FOR EVERYTHING HARRY! i will come back soon and i want the bessssst room!!

bss

  • Stayed October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Angie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelgalxy_kol, Owner at Hotel Galaxy, responded to this review, March 7, 2013
Thanks for your good words and compliments. Sir it is our sincere duty towards the guest who come to our hotel and stay with us for few days should go back with sweet memories.
Our guests are just like our family members and we try to take care of them when they are in need.
We look forward to welcome you with open heart when ever you come back to our hotel on your next visit to India and particularly to our city of joy KOLKATA.
Thanks once again. HARRY
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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225 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
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English first
bangkok
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 30, 2013

we found this place in tripadvisor and wanted to make a reservation by telephone. We called and told them, we want a room for one or two nights and maybe would stay longer, but cant tell now for how long. They answered very unfriendly, that they would only do reservations for 5 to 6 days stay. We tried to explain, that we need the reservation to get our india visa here in thailand and he just hung up the phone. We are quite pissed by the unfriendliness of this reply.

Stayed January 2013, traveled as a couple
Helpful?
4 Thank Annette B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelgalxy_kol, Owner at Hotel Galaxy, responded to this review, February 14, 2013
Yes we have received a telephone call from the guest. The guest wanted to book single room for one night stay only. We told that we don't book room over telephone for one night stay. We explained to the guest that by booking one night stay we face problem if we get a long stay booking from other guest as the booking of one night stay may be in between and as such we are unable to take long stay guest and lose business. We explained to the guest that we take one or two nights stay guest only on our reception counter if any room is available when such guest comes to our hotel.for query
As far as we remember no single room was available for the date the guest wanted to book the room so we politely told them that no room is available. We tried our level best to explain to the guest. about our reservation for making one night stay booking over telephone. The guest has taken it otherwise we are extremely sorry for same.We always try to help and adjust with the requirement of the guest who so ever and which ever place he or she comes from.
We are sincerly sorry if that has hurt the guest
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Level Contributor
68 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed January 26, 2013

Lots of great reviews on this hotel make it sound fantastic BUT.....First off all it is Cheap. Very cheap and you have to remember that. What you get for your money IS fantastic but its far from perfect. Hot water that runs out in only a few min , dampish rooms , peeling paint etc. You need to mentally prepared before rocking up. Its a basic room to stay in that in our case had its own large bathroom. The location is perfect in a lane way off Sudder st. The staff are FANTASTIC and very honest. Our email confirmation was at a higher price and on checkout the staff told us it was wrong and gave us back money!!!!!! Never had that before! Wifi is either slow or non existent.
If your not expecting much its great , just remember its no where near 5 star.
Many young ladies staying here and seems very safe if your likewise and traveling solo.
Yes i would stay again.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank timphoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelgalxy_kol, Owner at Hotel Galaxy, responded to this review, February 1, 2013
We have read your view about our hotel. Thanks for letting us know the short coming in our hotel.
Regards low or no WI FI, we like to write that we don't have WI FI in our hotel, the signals your smart phone was picking up where a open WI FI from the hotel which is two buildings away from our hotel and we have no control on the same. Regarding dampness on walls, our hotel building is very old built about 110 years ago and construction materials used at that time always suck water from the ground and we take regular yearly change of paint in the room and such we are unable to control inspite of regular and timely maintance. We are thankful that you have admired our service and also your comments about our staff. We look forward for your next stay and offer we may offer better services and room on your next visit to our hotel. Regards.
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Osaka, Japan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 20, 2013

people work for the guesthouse are very very nice and kind!! when I got sick, the owner helped me and I felt this is the one of my home in India!!! I am sure I come back this home next time too and highly recommend this guesthouse to everyone!!!

  • Stayed October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sun1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver
1 review
Reviewed January 16, 2013

Harry and the staff are very friendly. The rooms were clean, there's hot/warm water running in the washroom, loved the environment. Hotel galaxy felt like my home in India. When I go back to Kolkata, I would stay here again over any other places on Sudder St!

  • Stayed December 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank soyoung01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buenos Aires, Argentina
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 5, 2013

This place is a real OASIS in Sudder Street. The rooms are clean, and the owner and his staff are always very attentive to their guests. The rates are quite low, which makes from this hotel the best value for the category in the Sudder Street area. Warmly recommended.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lucy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, New York, United States
2 reviews
Reviewed January 3, 2013

The hospitality and cleanliness of this place as great! I felt right at home in this guesthouse. The owner was like a father to me during my stay and was so helpful. My room was bright and clean and relatively quiet for the busy streets of Kolkata. It is on a side street so was away from the main streets with lots of traffic. I had my own bathroom and shower, big bed, fan and lots of windows in my room. I felt very safe there. There was a locked gate at night with workers watching the entrance. Everyone was warm, welcoming and friendly.

Room Tip: The longer you stay, the cheaper it is!
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  • Stayed June 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IndiaL0ve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Galaxy

Property: Hotel Galaxy
Address: 3 Stuart Lane, Kolkata (Calcutta) 700 016, India
Location: India > West Bengal > Kolkata District > Kolkata (Calcutta)
Amenities:
Hotel Style:
Ranked #1 of 330 B&Bs / Inns in Kolkata (Calcutta)
Price Range (Based on Average Rates): $
Number of rooms: 32
Also Known As:
Hotel Galaxy India/Kolkata (Calcutta), Asia

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