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“Expect the Unexpected !!!”
Review of IndiSmart Hotel

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IndiSmart Hotel
Ranked #59 of 235 Hotels in Kolkata (Calcutta)
Reviewed March 12, 2013

Extected to be a good place for business travel perspective but seriously this place really fed up.Pathetic Food....Bad Rooms ....Not at All Value for money....Severe Service Issues.....Pretty Expensive. Please keep yourself out before getting yourself into a Bad Stay Experinece...Thats what i will call my stay there at the Hotel. Lobby will give you the feel of being a Nice place to be but The moment you enter in the rooms..your mindset will be changed....Food gonna spoil your mood....Staff has severe service issues....F&B is something which kills the place....Beware of spending so much.

Room Tip: "Please Avoid if Possible"
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  • Stayed: March 2013, traveled on business
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Thank Sourabh B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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98 - 104 of 155 reviews

Reviewed January 26, 2013

We have stayed there for a two days meeting. My experience is very good. Though my room was in Fifth floor, I didnot face much problem. The main positive is there breakfast. You will get all types of food here. Even, we have also joined a conference dinner, which was wonderful. Staffs are polite, services are excellent. They used to provide electric tea-kettle with all tea preparation and basic snacks in room on daily basis, which I feel interesting. Opposite to this hotel, a dhaba is available, where once we took some items, found to be quite expensive. As this hotel is in Sector V, Salt lake, it is convinient for travellers coming from Airport as then can enjoy the long uninterrupted drive. Another interesting information is that the nearby building is meant for trainig hotel management people, and I believe some of those students were also present during our visit period. I would of course prefer to stay again in future.

Room Tip: Do not select top floor.
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  • Stayed: September 2012, traveled on business
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Thank Tutunu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 1, 2013

It was really a good experience with full family to enjoy the New Year Eve. Good gathering with sophisticated crowd. Tight Security, Good atmosphere, outstanding snacks, well arranged & decorated good quality food, smiling faces of staff with excellent DJ & JOKEY and well organised New Year party.

  • Stayed: December 2012, traveled with family
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Thank Subhendu S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 9, 2012

A very beautiful hotel in the middle of electronics complex salt lake sector V, Rooms are very nicely designed and housekeeping is fantastic.. The Xspicy service great food at all times.
Staff are very attentive and helpful. i would like to stay here on next visit and would suggest this hotel to other travellers to salt lake kolkata

  • Stayed: November 2012, traveled on business
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1  Thank Ravi V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 18, 2012 via mobile

Needed to be in the Salt Lake area so had to find a hotel last minute. Booked this place which looked decent on the website, but as soon as we walked into the room, we knew it was a mistake. The hallway leading up to the room was laid with a cheap and musty carpet and the room itself was below standard. It smelled musty and of cigarette smoke, there were cracks in the flooring and various places on the wall and the bathroom was very simple. It would be ok if they advertised honestly and charged accordingly, but they charge high rates for a mediocre property. To make matters worse, when we decided not to take the room and wanted to look for another place to stay (it was very late at night) they refused and insisted that we try another room. Three rooms later (and after upgrades the rooms still fell far short of pricing and expectations), they still insisted we pay the full price of a room if we wanted to leave without staying. There were very few guests staying so it was not a matter of having lost any business having booked out the room. Finally they spoke with a higher up who allowed us to go without paying, but the corrupt manager on duty insisted on some undeserved baksheesh (tip). We were so tired that we didn't want to argue further. Recommend staying away from this awful place or at least know that the property is well below what they advertise. Instead we much preferred Hotel Soujourn, which at least is honest about the kind of property it is, basic and clean, and with the rates charged accordingly.

  • Stayed: December 2011
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3  Thank Bluuedragon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 6, 2012

The Hotel is decent and have courteous staff. Its almost at a 30 mins drive in non-peak hour. Although the hotel is clean, it reminds of gloden glory days of it. Salt lake is one of the prime location of Kolkata and hence the location of hotel is prominent. With a little bit of changes it may increase up its rating.

Room Tip: Rooms with better view are at premium
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  • Stayed: May 2012, traveled on business
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1  Thank Anunay K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 4, 2012

I and my boss were on official trip en-route to Hyderabad had a one night stay as one of our friend had booked for us. Very clean, quiet and friendly staff. The rooms were clean and the food was also very good. good value for the money you pay at IndiSmart Hotel.

Room Tip: "Rooms no matter which floor you get all seem to be quiet."
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  • Stayed: April 2012, traveled on business
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1  Thank rajpalbhatkar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about IndiSmart Hotel

Address: X-1, 8/3, Block EP, Sector-V | Salt Lake Electronic Complex, Kolkata (Calcutta) 700091, India
Location: India > West Bengal > Kolkata District > Kolkata (Calcutta)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Airport Transportation
Hotel Style:
#17 Spa Hotel in Kolkata (Calcutta)
Price Range: $52 - $85 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — IndiSmart Hotel 3.5*
Number of rooms: 76
Official Description (provided by the hotel):
The City of Joy : The cultural capital of India, Kolkata, is a vibrant & spontaneous city that reaches out to embrace every traveler in the true spirit bonhomie that is an essential part of the Bengali culture. Amidst the chaos and confusion churns the intoxicating concoctions in a cultural cauldron spiced with piquant humour of the Kolkatans. You are bound to get hooked to it !IndiSmart : Standing tall and majestic in the midst of the intellectual hub of west Bengal, IndiSmart Hotel offers multifarious hospitality experiences which springs from years of experience in imparting world class Hospitality training and education. For the Generation-X technocrats, it is conveniently located within 10 minutes radius of global IT giants with easy access to the city center. Twenty minutes from the airport and half an hour from the nearest railway station makes it the most accessible cyberhotel in Kolkata. ... more   less 
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Also Known As:
IndiSmart Hotel India/Kolkata (Calcutta), Asia

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