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“Cool stay close to my Office.”
Review of IndiSmart Hotel

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IndiSmart Hotel
Ranked #66 of 251 Hotels in Kolkata (Calcutta)
Reviewed April 15, 2012

I usually stay in this hotel because of its convenient location and also due to its friendly staff members. Food is mostly alright but at times it’s also yummy, mainly the Chinese food that I order from room service. They need to improve a bit of their service timings – couple of occasions the food reached me after 45 mins of my order. I have notified this to the senior management and he has been very understanding and was prompt in action too. Otherwise it’s a cool place to stay.

Room Tip: Room facing the greenery part and lakes.
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  • Stayed: March 2012, traveled on business
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2  Thank Harun60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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113 - 119 of 159 reviews

Reviewed April 14, 2012

On reading some negative review about the hotel I was first reluctant to book myself into this property. But my better sense prevailed and honestly I didn’t regret of my decision. The staffs are courteous and very hospitable, yes there are some drawbacks in the rooms but my overall experience has been good. Good job Indismart.

Cheers

Room Tip: Go for lake facing rooms.
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  • Stayed: March 2012, traveled with friends
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Review collected in partnership with Cleartrip
2  Thank RaviRao_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 28, 2012

The hotel seems to be aimed at business travelers visiting neighboring IT and electronic companies. Rooms are cramped and the bathrooms are not well designed. Surprisingly we were told that double king size beds are not available in the hotel. Not very convenient if you have a small child with you because there is no space to place a roll away bed for the child. Bedsheets and towels were worn out and there was no mat outside the bathroom. Housekeeping was poor. Overall, it is overpriced for what it offers.

Breakfast at the restaurant was excellent and the coffee comes from a Cafe Coffee Day machine.

Room Tip: No special preferences. All rooms appear to be the same
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  • Stayed: February 2012, traveled with family
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Thank IndoIndi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 10, 2012

I stayed there twice because my company booked me there, but as soon as i hear this name now i always try to get my hotel changed even though my office is in front of this hotel.

We have faced lots of issues here like no water in the morning in toilets, found cockroaches in food many a times, bad service etc. Although it is some hotel management institute as well but standards of this hotel are really low. You would love to see the gym (sarcasm), it had only 1 treadmill, 1 pair of dumbell and 1 rope and water was dripping from the cieling.

I will not recommend staying here.

  • Stayed: March 2011, traveled on business
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1  Thank ChiragDua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 24, 2012

This place is not for someone who wants to have a peace of mind in his / her hotel room. In the first place the hotel staff forgot to send a cab which i had booked for air port transfer. Second they gave me a shabby room with small twin beds (i booked a single bed). The room was smelling, wall paints eroding, bathroom dirty and small and staff no so courteous. To top it all, i checked in at around 9: 30 am (they accepted early check in as i was returning the same day) and they refused my breakfast. the reason they give that i can have my complimentary breakfast the next morning but not that day. I said OK. no point arguing. I checked out at around 5 PM the same day to catch my flight back and requested for a cab. it took around 45 minutes to call their driver for the airport transfer. The only advantage is that the hotel is close to the offices in sector 5 of salt lake city. but i would say that other good hotels may be a 5-10 minutes drive but worth the stay. Avoid this hotel.

Room Tip: No idea of other rooms. but my room was crap.
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  • Stayed: November 2011, traveled on business
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2  Thank bidyut_tamuly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 20, 2012

Everything is worn out. Bathroom is a mess.
Poor management although reception was friendly.
TV is updated but electricals are in poor shape.
WiFi works fine. Neighborhood Construction noise.
Not worth the money
Stay away. This hotel needs serious updates. I will not stay again. I probably will not complain this much but for the high tariff.

Room Tip: Dont be fooled by the photos at their website.
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  • Stayed: January 2012, traveled with friends
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1  Thank Ram J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 20, 2012

We selected this hotel for an overnight stay based on proximity to Kolkata airport - which ended up still being about 40 minutes drive. The problems began as soon as we started check-in - the staff did not have any record of the booking and were very unfamiliar with their own system.

Once in the room, the wifi was not available. We were put through to the IT department, who did not offer any advice but said they were en route to the room - they never turned up and we weren't able to get onto the hotel's wifi at all.

Finally, when we went to eat in the restaurant, the drinks were served with staight tap water - massive odour of sulphur from the glasses. At this point we decided not to trust the food (esp. as there was buffet food sitting out about 1 hour before the resteraunt was due to open) and went for a meal in a restaurant on the street nearby.

Positives - the rooms were clean enough and there was a plasma tv with english channels but bathroom was dingy. The beds were fairly soft (esp. compared to many places in India) but the extra bed they brought in to cater for the third member of our group for 700rs a night was really bad - not even an entire mattress but two thin squares put on a wooden plank. The staff were friendly and enthusiastic enough, however, for a "training hotel" none had seemed to recieve much training. For the price, I'd recommend you head to a main chain hotel (i.e. Holiday Inn, etc) and give this place a miss.

Room Tip: stay somewhere else.
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  • Stayed: January 2012, traveled with friends
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1  Thank ChaRoWil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about IndiSmart Hotel

Address: X-1, 8/3, Block EP, Sector-V | Salt Lake Electronic Complex, Kolkata (Calcutta) 700091, India
Location: India > West Bengal > Kolkata District > Kolkata (Calcutta)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Airport Transportation
Hotel Style:
#18 Spa Hotel in Kolkata (Calcutta)
Price Range: $49 - $77 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — IndiSmart Hotel 3.5*
Number of rooms: 76
Official Description (provided by the hotel):
The City of Joy : The cultural capital of India, Kolkata, is a vibrant & spontaneous city that reaches out to embrace every traveler in the true spirit bonhomie that is an essential part of the Bengali culture. Amidst the chaos and confusion churns the intoxicating concoctions in a cultural cauldron spiced with piquant humour of the Kolkatans. You are bound to get hooked to it !IndiSmart : Standing tall and majestic in the midst of the intellectual hub of west Bengal, IndiSmart Hotel offers multifarious hospitality experiences which springs from years of experience in imparting world class Hospitality training and education. For the Generation-X technocrats, it is conveniently located within 10 minutes radius of global IT giants with easy access to the city center. Twenty minutes from the airport and half an hour from the nearest railway station makes it the most accessible cyberhotel in Kolkata. ... more   less 
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Also Known As:
IndiSmart Hotel India/Kolkata (Calcutta), Asia

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