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“The Pearl - Oyster Poop”
Review of The Pearl Hotel

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The Pearl Hotel
Ranked #166 of 338 Kolkata (Calcutta) B&B and Inns
Mumbai (Bombay), India
Level 3 Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“The Pearl - Oyster Poop”
Reviewed July 3, 2012

This is a bum place to be and for the price it is a rip-off. I was first given a room facing the elevator and after I raised a stink, they shifted me to one which had a chicken coop for a toilet and bathroom. The water leaks from the bathroom will leak in to your room and you have to clean it yourself if you want to avoid slipping.

The room I stayed in faced the road and it did not have soundproof doors. Of course, the road in Salt Lake, Kolkata are not as noisy, so this was a relief.

Service is horrendous but this is not because of the staff who are quite friendly and helpful. It is simply that the hotel has little infrastructure.

However, it serves the best masala tea in the world. Try it.

Room Tip: Avoid the ones facing the elevator and the one which is in the staircase. They usually try and give...
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  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank geoneld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sukesh B, Director of Sales at The Pearl Hotel, responded to this review, June 14, 2013
Dear Sir, we just seek an opportunity to serve you again and ensure that the corrections / suggestions are taken care. Write to us directly on sukesh@thepearlhotels.com . Thanks & Regards- THE PEARL HOTEL TEAM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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82 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Mumbai (Bombay), India
Level 5 Contributor
86 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed June 18, 2012

The location of hotel is not good, it will be tough task to get taxi or any other travel mode... almost 7-8 kms from the city centre...
Rooms are 8ft x 8ft size, when I checked it was a nightmare, the pest control was done recently, I was told and hence the smell of pesticide
The room was suffocating and it didn’t let me sleep whole night..
You would get better place to stay near city center than this out of the market junk place to stay.


All in all, avoidable place to stay at any price.

Room Tip: As stated.. Avoid
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  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank devverma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sukesh B, Director of Sales at The Pearl Hotel, responded to this review, June 14, 2013
Dear Sir, we are concerened with your experience and sorry that we could not address it during your stay with us. Now we can only request if you come the next time and choose to stay with us. We will certainly change your perception. Share your thoughts with us at sukesh@thepearlhotels.com ( Thanks & Regards- THE PEARL HOTEL TEAM )
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Bhubaneswar
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 16, 2012

I stayed with my family. Very poor service... internet did not work even after paying full.. geyser was not working... romms are conjusted... I almost missed my flight due to late arrival of hotel car which I booked for airport drop.. staff attitude not good

Room Tip: never choose this hotel
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  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sunny1616
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sukesh B, Director of Sales at The Pearl Hotel, responded to this review, June 14, 2013
Dear Sir, can only ensure that you get a changed positive experience the next time you come to Kolkata. Come and stay with us and THE PEARL HOTEL TEAM will ensure all services. Write to us at sukesh@thepearlhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
new delhi
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 21, 2011

I just stayed at The Pearl Hotel, Kolkata because of its advantage being opposite to the stadium and Hyatt regency (where i was attending a conference). The website shows very decent large rooms, nice reception and restaurant area. But to my surprise, as this was my first trip to Kolkata, this was the worst hotel stay compared to the money charged / night

Rooms - Below average with dirtly linens, bad blankets
Bathrooms - Vey small, Geyser does not work, shower and tap quality is poor
Room Service - Pathetic. You need to call atleast thrice and remind them for the same order. The service boys are not well trained. However the person at the enterance gate was very helpful in getting the cabs and helping with the belongings

Restaurant - The breakfast served was cold, tasteless and very dry. Not worth even trying free of cost. When we asked to serve in the room, we were denied. The food is very costly.

  • Stayed December 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank GUGA2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sukesh B, Director of Sales at The Pearl Hotel, responded to this review, June 14, 2013
Dear Sir,
we will certainly make it a good value for your money the next time you choose to stay with us. The team will ensure positive feedbacks from your side and then you would certainly start reffering THE PEARL HOTEL to your colleagues. We might have charged you high on a sold out city situation and now intend to making the amend. Please write to us at sukesh@thepearlhotels.com ( Thanks & Regards- THE PEARL HOTEL TEAM )
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
Level 3 Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 11, 2011

Average quality hotel with good service, A/C in the room is just OK but start to cool very slowly, you need to use fan to help first. Restaurant is also OK, there are variety food in breakfast and waiters is helpful.

  • Stayed September 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kristhai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level 4 Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed September 13, 2011

My brothers and I had recently gone for the Argentina Vs Venezuela FIFA friendly in Kolkata. We wanted to try and catch the players staying at the Hyatt Regency which was smack opposite this hotel and not waste any time travelling, thus booked our self into the Pearl Hotel. Smack outside Gate 3 of the Salt Lake Stadium is the hotel and very conveniently located. The rooms are basic - but that is what we were looking for. The staff (Sukesh Bhagat and Ms. Mala) was very courteous and helpful. Closeby to some nice restaurants as well. All in all. Value for money and helpful staff. If your going to watch a game at the Salt Lake and not too fussy about the * rating of the hotel, definitely recommend it.

Room Tip: We stayed in the Deluxe Double bed and it was a basic neat and tidy room to stay the night.
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  • Stayed September 2011, traveled with friends
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank Karan V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 4 Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed August 21, 2011

I spent a night as a stopover on my way to Dhaka and paid 5000INR for a night for an extremely dirty and poorly maintained room.

The room was an extremely small one, with a sliding door for a bathroom that was slightly bigger than a standard closet. There was visible mould on the AC, stains on the bed spreads and hair all over the room. The bathroom was a total nightmare with wires that were open in the shower area.

I would think this place is a potential health hazarad and would not stay back there again !

  • Stayed August 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Srini055
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Pearl Hotel

Property: The Pearl Hotel
Address: 35 R M Datta Garden Lane | Opp Hyatt Regency on EM Bypass, Kolkata (Calcutta) 700010, India
Location: India > West Bengal > Kolkata District > Kolkata (Calcutta)
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #166 of 338 B&Bs / Inns in Kolkata (Calcutta)
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Pearl Hotel 3.5*
Number of rooms: 34
Official Description (provided by the hotel):
A refined atmosphere, with warm contemporary styling and an exotic touch – The Pearl Hotel is an outstanding address for the discerning traveler who will appreciate the uncluttered comfort of the 34 well appointed rooms including 2 junior suites and 2 suites, the spacious banquet halls for private and business gatherings, a capsule lift overlooking Salt Lake Stadium, Wi-Fi connectivity and an intimate restaurant with delectable Indian, Chinese and Turkish cuisines available 24 hours a day. ... more   less 
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Also Known As:
The Pearl Hotel India/Kolkata (Calcutta), Asia

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