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“Unprofessional hotel with untrained staff”

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Hotel Hindusthan International Kolkata
Ranked #34 of 218 Hotels in Kolkata (Calcutta)
Delhi
Level Contributor
38 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Unprofessional hotel with untrained staff”
3 of 5 bubbles Reviewed April 6, 2012

I have stayed at HHI couple of times , but everytime I regret as why i had to come and stay here . Its only because of it is location that i have to use it
Hotel is higly unproffesional witn staff from doormen to waiters and managers really having no knowledge as how to handle their guests
Rooms are still the old ones and food is also not that great

Room Tip: Would advice to look for alternate properties
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  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vikas G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hhihotels, Director of Sales at Hotel Hindusthan International Kolkata, responded to this review, April 8, 2012
Dear Sir/Ma'm

Greetings from HHI Kolkata!!!

I can assure you that your feedback is of utmost importance to us and the management will take a serious look into this. Sir, if you could kindly let us know which room number you had stayed in along with your check in check out date so that it would help us investigate the matter further. We look forward in welcoming you in the future.

Regards

Ankur Siddiqui
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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682 reviews from our community

Traveler rating
    135
    261
    170
    69
    47
See reviews for
111
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411
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (168)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
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English first
Indore, India
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed April 2, 2012

1. Well located and very well planned hotel.
2. Rooms are neat, spacious, very well maintained.
3. Service staff is far more adequate, sufficient in nos., well behaved and cordial.
4. Food excellent.
5. All amenities are of good taste.
6. Liked it very much.

Room Tip: 1. Road facing rooms are in Odd nos. and offer a view of fly over next to hotel & are sun facing...
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  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank id4trip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hhihotels, Director of Sales at Hotel Hindusthan International Kolkata, responded to this review, April 4, 2012
Dear Sir

Greetings from HHI Kolkata!!!

We would like to thank you for posting a positive feedback about the hotel and its services. We are glad that you had a wonderful stay with us. It is feedback like these that motivate our staff and us to give our best to serve our guests. Looking forward in welcoming you back.

Regards

Ankur Siddiqui
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
PATNA
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed March 30, 2012

The hotel services are Ok but not extraordinary....the food served at the restaurant lacks taste and presentation..The interiors of the hotel are very basic and needs a makeover. The only attraction is the "Underground" night club which is good by all standards.

  • Stayed September 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Y2A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hhihotels, Director of Sales at Hotel Hindusthan International Kolkata, responded to this review, April 1, 2012
Dear Sir

Greetings from HHI Kolkata!!!

I would like to thank you for your valuable feedback and can assure you that the management would be looking into the same. Sir, if you could kindly let us know the room number you were staying at and also the restaurant you dined at so that we can check with the Chef about the food to ensure that you have a much better stay during your next visits.

Looking forward to welcoming you again.

Regards

Ankur Siddiqui
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed March 15, 2012

We spent two nights on seperate days. Room were dirty, bedsheets with holes, reading lamps not beside bed.

  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ausrralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hhihotels, Director of Sales at Hotel Hindusthan International Kolkata, responded to this review, March 16, 2012
Dear Sir/Ma'm

Greetings from HHI Kolkata!!!

I sincere apologize for the inconvenience caused to you during your stay with us. Your feedback is of utmost importance to us and i can assure you that the management has taken this up and action has been taken to ensure such things are not repeated again.

We would surely like to see you back again with HHI Kolkata!!!

Regards

Ankur Siddiqui
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Westchester County, New York
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 bubbles Reviewed February 24, 2012

Adequate by Western standards, the room was comfortable and clean.

Room Tip: Noisy everywhere in Kolkata.
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  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SigneEastfordCt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hhihotels, Director of Sales at Hotel Hindusthan International Kolkata, responded to this review, March 16, 2012
Dear Ma'm

I would like to thank you for your positive feedback and am glad that you had a comfortable stay with us. We would look forward to seeing you again.

Regards

Ankur Siddiqui
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guwahati, India
Level Contributor
58 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
5 of 5 bubbles Reviewed February 21, 2012

rooms r ok...location superb...clubs r damn good...and food is yummmm....mouthwatering...

Room Tip: "might consider doing a corp booking"
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  • Stayed December 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank anky2k2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hhihotels, Director of Sales at Hotel Hindusthan International Kolkata, responded to this review, March 16, 2012
Dear Sir

Greetings from HHI Kolkata!!!

We would like to thank you for your positive feedback. We would surely like to enter into a corporate tie up with your organization. Kindly send us details for the same.

Regards

Ankur Siddiqui
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kolkata (Calcutta), India
Level Contributor
4 reviews
4 of 5 bubbles Reviewed February 19, 2012

The room was fine, the staff was helpful, and the breakfast buffet was really good. The hot water took some time to get going, but I would definitely stay there again. They have a cashier, nearby ATM, a shop and drivers go get you where you need to go. I found the staff very polite, friendly, and helpful.

  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank erincs100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hhihotels, Director of Sales at Hotel Hindusthan International Kolkata, responded to this review, March 16, 2012
Dear Sir/Ma'm

Greetings from HHI Kolkata!!!

I would like to thank you for your encouraging feedback. I am glad that you had a comfortable and memorable stay with us. We look forward to welcoming you again.

Regards

Ankur Siddiqui
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Hindusthan International Kolkata

Property: Hotel Hindusthan International Kolkata
Address: 235 / 1 AJC Bose Road, Kolkata (Calcutta) 700020, India
Location: India > West Bengal > Kolkata (Calcutta)
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Spa Hotel in Kolkata (Calcutta)
#23 Luxury Hotel in Kolkata (Calcutta)
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hotel Hindusthan International Kolkata 4.5*
Number of rooms: 184
Official Description (provided by the hotel):
HHI Kolkata needs no introduction, yet a walk into the place might make you wonder if you have reached a wrong destination. An overhauled new property, a premium fascia and a new-look lobby, welcome you into a whole new world. At every turn you discover a new face of your well-versed hotel. From the well-groomed staff to the friendly new outlets like the health-club or the swimming pool, everything throws a vibe of warmth around and reflects a sense of trendy living that enchants guests from world over. Ideally located in the center of the city, the hotel offers more than just good lodging. No wonder it is the preferred choice for fairy-tale weddings as much as for corporate power-talks. ... more   less 
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Also Known As:
Hotel Hindustan International
Hindustan International Kolkata
Hotel Hindusthan International Kolkata India/Kolkata (Calcutta), Asia

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