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“Birthday dinner gone sour”
Review of Pizza Hut

Pizza Hut
Ranked #233 of 4,261 Restaurants in Kolkata (Calcutta)
Cuisines: Pizza
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Restaurant details
Good for: Families with children, Large groups
Dining options: Lunch, Breakfast, Delivery, Takeout
Reviewed January 9, 2014

On my grand daughters 2nd birthday, a few of us decided to take her and go for dinner. The place seemed run down and we were the only ones at 7-45 in the evening, however we ordered for the tomato basil soup, and it seemed like some dark tomato purée with a smell! Gradually people started to come in and the service getting worse. We had to wait for over 30 minutes for the main course to be served. The best was for the last. The desert was atrocious! The staff sang the birthday song for the baby and that was the best of a rather forgettable evening! What happened to Pizza Hut?

1  Thank rajkumarharalalka22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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54 - 58 of 112 reviews

Reviewed December 13, 2013

We had visited Pizza Hut on Park Street on the 12th of December 2013.First of all , we were given a table after waiting for 20 minutes in-spite of a table being vacant.The service and food from their on went totally downhill.The waiter came to take the order after keeping us waiting for another 15 minutes.We ordered for a meal with starters and main course and the starters came after the main course. Nachos are supposed to be made of corn but they were made of maida (refined flour).One of the dinner plates served was not washed properly after its last use and on requesting for another plate, got another plate which again had leftover cheese stains from the last use.Each order took a lot longer than it should have taken to be served and we could clearly see that we were not the only ones complaining but almost all the guests were complaining.
A chain like Pizza Hut is expected to serve a lot better due to the fact that they charge a Service charge of 10% on the total bill which again is ridiculous.Will never recommend anyone to go to this outlet at Park Street....STAY AWAY FROM THIS PLACE...

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Thank JCGSEC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 11, 2013

We went to Pizza Hut and enquired if they sale any pork item. They replied in affirmative. We simply ordered for juice and walked out without any form of pizza.

WE would like to request Pizza Hut to open Exclusive Veg Pizza outlet, Exclusive Halal Chicken Pizza Outlet so that the vegetarian and Muslim in general can order & relish without doubt or question.

Kindly intimate after taking action & implementation.

11  Thank Akbar H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 29, 2013

As the food's name is Pizza (an italian food) and the name of the place is PizzaHut (an American food joint), you need to pay for those!! The pizza is tasty, no doubt about that. But you will get the same quality in half the cost in a good old Italian kitchen found here and there in metro cities.

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Thank Himadri G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 2, 2013 via mobile

I am regular to Pizza Hut. My son just loves Pizza and almost every 10-15 days I have to go there. The quality is maintained since beginning, ambience is good, staffs are well trained and well mannered and food is great. Keep up the good work.

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Thank Sanchitagarwal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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