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“Worst Staff”
Review of O2 Hotel

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O2 Hotel
Ranked #61 of 221 Hotels in Kolkata (Calcutta)
Durgapur, India
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Worst Staff”
Reviewed October 29, 2013

Stayed in O2 VIP in the month of October13. Very poor service, reception staffs are very uncultured and not at all professional. dont know how to behave and talk with customers. No courtesy and etiquettes. Rooms, cupboards etc. are very small. Total disaster.....

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ritesh S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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171 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
Bengaluru, India
Level Contributor
122 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed October 13, 2013

O2 Oxygen is very close to the airport. In fact it's around 15-20min walk if you don't have much luggage. Rooms are of average size, with all minimum necessary things inside the room. The interiors or exteriors are nothing much to talk about, but good enough for a stay during transit because you can get in and out of the airport without spending much time. But the rooms are quite pricey for the quality the provide. Didn't have the opportunity to check the complimentary breakfast as we had to catch a flight early in the morning.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank raghubhat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed September 7, 2013

Hotel is decent one. Restaurent and bar in the top floor is nice one ..perfect for sports lovers who wish to enjoy sports on the big screen along with nice hospitality from the staff.

During world cup soccer and cricket matches the restaurent were dell decorated to attract the soccer and cricket lovers to enjoy the quality time with their friends along with food & drink.

Thanks to O2 team for that exceelent arrangement.

Room Tip: Recommend to stay in the new building- first from the airport side as the old building is under cons...
See more room tips
  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rrgworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mehsana, India
Level Contributor
36 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed September 6, 2013

Hotel is located very near to Kolkata airport and it is the best option for transit stay. Hotel arranges for airport pick up and drop. Food is also good. It is very convenientfor boarding morning flights.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
Thank Ajay22Sharma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
148 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed September 4, 2013

Overall had a decent experience at the O2 hotel during my trip to Kolkata. Stayed a night in their suite room. It was pricey for the value and amenities provided but i presume its cos the proximity to the airport. Size of the room was big but it could have been maintained a little bit better since its a newer property.

Staff was very helpful and polite.I was recommend this hotel if you intend to stay close to Saltlake or the airport. Then had me wake up and come down for breakfast and kept the buffet open till i finished eating.

Overall i would consider staying in this property again.

  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank SandeepBalaji
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahmedabad, India
Level Contributor
46 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed August 31, 2013

During our trip to kolkata we decided to stay at O2 Hotel as we had no other option. There are no 3/4 star property available near airport, so the O2 was the only choice left.

We booked 2 rooms for 3 nights. Rooms were very small and unclean. Bathroom was stinking. Towels were dirty and smelly. Food was ok but very very expensive. Staff members were supportive.

Room tariff is too high equivalent to some 4 star property but there is nothing like 4 star in this hotel. They should charge half of what they are charging currently for the services they providing.

Overall if you do want to stay in five star hotel like Swissotel then O2 is the only option left near Airport.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DreamTravellerIndia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyderabad, Andhra Pradesh, India
Level Contributor
30 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed August 18, 2013

I am frequent traveller. I stsyed there more than 7 times in last couple of years. I alwsys stayed there in transit. It is excellent hotel for transit. But little bit expensive. Thats why i quoted value is average. Service was good. Arranged pickup and drop of from airport. This service was excellent fot new travellor. it was on chargable basis. It would have been good when they would have arranged this service at free of cost.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank susheelkcp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about O2 Hotel

Property: O2 Hotel
Address: VIP Road | Ramkrishna Pally, Kaikhali, Kolkata (Calcutta) 700052, India
Location: India > West Bengal > Kolkata District > Kolkata (Calcutta)
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #61 of 221 Hotels in Kolkata (Calcutta)
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — O2 Hotel 3.5*
Number of rooms: 51
Official Description (provided by the hotel):
The O2 HOTEL serves as an exclusive setting for Your business or pleasure visit to the City Of Joy combining unparalleled service and state-of-the-art technology. Especially designed for the corporate traveller,The O2 HOTEL has 51 plush rooms offering all facilities that required to make Your experience a delightful one,whether its business or pleasure! It offers rich dinning experience to its Guests who can take leisure in savouring delicious meals of their choice.We are committed to make Your stay at HOTEL O2 an experience of elegance. It is best corporate and business hotel near NSCBI AIRPORT in Kolkata. We are equipped with Business Center,Bar,Restaurants and Banquet Hall. ... more   less 
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Also Known As:
O2 Hotel India/Kolkata (Calcutta), Asia

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