We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A nice stay”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Summit Swiss Heritage Hotel & Spa
Ranked #22 of 98 Hotels in Darjeeling
Kolkata (Calcutta), India
Level 4 Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“A nice stay”
Reviewed January 13, 2013

We visit Darjeeling almost every year and this time we stayed at Swiss Hotel. It was a lovely experience. the location of the hotel is not far from the mall yet the surroundings are calm quite and serene. The small lawn adjacent to reception area and cottages are really a bonus as this is something rare in Darjeeling. If the weather is clear one can get a beautiful view of the Kanchenjunga from almost all the rooms/cottages of the hotel.
Rooms are clean, well furnished and specious. Service is excellent. Stuffs are extremely helpful and cordial. A special thanks to Mr Uttam Pal. His hospitality, careful attention and help made our stay more enjoyable.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sandeepa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SumitMitruka, Guest Relations Manager at Summit Swiss Heritage Hotel & Spa, responded to this review, October 29, 2015
Dear Guest,

Namaste!

Thank you for staying at the Summit Hotels and Resorts and for sharing detailed feedback of your stay through TripAdvisor.

We are very happy to learn that you had an enjoyable stay with us. And, that our overall service and facilities exceeded your expectations.

Our team is committed to exceeding our guest’s expectations, and your feedback motivates the team to strive harder.

We are delighted to have been of service to you and would await your next visit so that you can avail more of our services and have another such time to cherish!

Best Regards,

Guest Relations Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

256 reviews from our community

Traveler rating
    97
    99
    28
    14
    18
See reviews for
131
67
12
6
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (96)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Calcutta, West Bengal, India
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 3, 2013

I stayed along with my family in this Hotel (KABRU Cottage) from 26-12-2012 to 29-12-2012. The location of the cottages in this hotel is excellent.From cottage window we used to see Kaqnchanjangha clearly. I have to appreciate the Room, cleanness of the room and toilets,
room service and quality of foods. Mr. Uttam, Manager of the hotel is very much co-operative, helpful and always available with smiling face even in the odd hours. Our tour was excellent and very pleasant because of the stay at the Swiss Hotel.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sbghosh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SumitMitruka, Guest Relations Manager at Summit Swiss Heritage Hotel & Spa, responded to this review, October 29, 2015
Dear Guest,

Namaste!

Thank you for staying at the Summit Hotels and Resorts and for sharing detailed feedback of your stay through TripAdvisor.

We are very happy to learn that you had an enjoyable stay with us. And, that our overall service and facilities exceeded your expectations.

Our team is committed to exceeding our guest’s expectations, and your feedback motivates the team to strive harder.

We are delighted to have been of service to you and would await your next visit so that you can avail more of our services and have another such time to cherish!

Best Regards,

Guest Relations Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 27, 2012

We stayed in Tenjing Norgey suite & Jamling Norgey room between 13/11/2012 and 15/11/2012. Very nice view of Kanchenjanga from both the rooms. Very nice, good & friendly people out there. Everybody is helping. All the tour needs are taken care of. And most important - food. They serve sumptuous, tasty food. Nice place stay. Also they are part of helptourism. - Indrajit Ray

Room Tip: Tenjing Norgey Suite, Jamling Norgey Room
See more room tips
  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Indrajit R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SumitMitruka, Guest Relations Manager at Summit Swiss Heritage Hotel & Spa, responded to this review, October 29, 2015
Dear Guest,

Namaste!

Thank you for staying at the Summit Hotels and Resorts and for sharing detailed feedback of your stay through TripAdvisor.

We are very happy to learn that you had an enjoyable stay with us. And, that our overall service and facilities exceeded your expectations.

Our team is committed to exceeding our guest’s expectations, and your feedback motivates the team to strive harder.

We are delighted to have been of service to you and would await your next visit so that you can avail more of our services and have another such time to cherish!

Best Regards,

Guest Relations Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gangtok
Level 6 Contributor
49 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed November 29, 2012

We stayed in Swiss Hotel for 2 nights during Hermonites reunion of Mount Hermon School, Darjeeling and I no words to express my gratitude to Siddarth Pradhan, Uttamji and their team who served us hot food even at 2 am. The place was alive through out the night and there was not a sigh from the hardworking staff.
The rooms are good and comfortable. On request hot air blowers and iron were provided in all the rooms. The parking is ample for a couple of vehicles.
Just two requests :
Have a direction signboard on the main road from where we have to go down towards circuit house and another one where the road diverts towards the hotel and circuit house
Have more charging points in the rooms as in this era of technology everyone has laptops, mobiles and so on and so forth.
Over all it was a nostalgic stay there with the comfort of a heritage structures.

Room Tip: Take the cottage rooms
See more room tips
  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Prakash M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SumitMitruka, Guest Relations Manager at Summit Swiss Heritage Hotel & Spa, responded to this review, October 29, 2015
Dear Guest,

Namaste!

Thank you for staying at the Summit Hotels and Resorts and for sharing detailed feedback of your stay through TripAdvisor.

We are very happy to learn that you had an enjoyable stay with us. And, that our overall service and facilities exceeded your expectations.

Our team is committed to exceeding our guest’s expectations, and your feedback motivates the team to strive harder.

We are delighted to have been of service to you and would await your next visit so that you can avail more of our services and have another such time to cherish!

Best Regards,

Guest Relations Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Flagler Beach, Florida
Level 6 Contributor
913 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 530 helpful votes
Reviewed November 14, 2012

We were a group of five(5) and had a very enjoyable & comfortable stay in the Tenzing Norgay Suite & Yamling Tenzing Room, both located on the upper floor of the Swiss Hotel and having a Fantastic "Ring-side" view of the mighty Kanchenjunga. Infact, from the Yamling Tenzing Room, one can view the Kanchenjunga even from the bathroom sitting on the "Thunder-box" !
The staff, led by Uttam Pal-the manager, were extremely hospitable & friendly and took very good care of us including delicious meals and made our stay very comfortable & enjoyable. In fact, Uttam even organised a trip on the Heritage Himalayan Darjeeling Hill Railway from Darjeeling to Ghoom & back.
A Highly recommended place to stay in Darjeeling. The place is a part of the Help Tourism Group (www.helptourism.com).

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Traveler-O-World
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SumitMitruka, Guest Relations Manager at Summit Swiss Heritage Hotel & Spa, responded to this review, October 29, 2015
Dear Guest,

Namaste!

Thank you for staying at the Summit Hotels and Resorts and for sharing detailed feedback of your stay through TripAdvisor.

We are very happy to learn that you had an enjoyable stay with us. And, that our overall service and facilities exceeded your expectations.

Our team is committed to exceeding our guest’s expectations, and your feedback motivates the team to strive harder.

We are delighted to have been of service to you and would await your next visit so that you can avail more of our services and have another such time to cherish!

Best Regards,

Guest Relations Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kolkata (Calcutta), India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 17, 2012

We stayed at Jamling Norge room at Swiss hotel in Darjeeling. The hotel is very nice. Staffs are also very good and helpful. The location of this hotel is perfec for viewing mountains. Foods are also good here. We loved the rooms simply because they had kept the old world touch, alongwith with the requisite modern fittings.The Mall was at a walking distance of 5-7 minutes, so was convenient in terms of reach and accessibility. So if you want to enjoy an old world charm without the complexities of a modern hotel, here is the place to be.

The only thing I would like to mention that we should have the facility of paying the charge by Debit/Credit card also, not only by cash.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Bandana_Sangeeta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SumitMitruka, Guest Relations Manager at Summit Swiss Heritage Hotel & Spa, responded to this review, October 29, 2015
Dear Guest,

Namaste!

Thank you for staying at the Summit Hotels and Resorts and for sharing detailed feedback of your stay through TripAdvisor.

We are very happy to learn that you had an enjoyable stay with us. And, that our overall service and facilities exceeded your expectations.

Our team is committed to exceeding our guest’s expectations, and your feedback motivates the team to strive harder.

We are delighted to have been of service to you and would await your next visit so that you can avail more of our services and have another such time to cherish!

Best Regards,

Guest Relations Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kolkata
Level 6 Contributor
50 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed September 13, 2012

Title: 'Old Darjeeling Charm' based at the 96 years old 'The Swiss Hotel'. - at The Swiss Hotel

The involvement of the British with Darjeeling during their prime time towards the end of 19th & the beginning of 20th century. So much so that Darjeeling became the summer capital of the British India....remains their Architecture

Taking from the old hotels, the Swiss too is almost a 96 years old property as said by some of the residents of Gandhi road. They confirm that it was started by a Swiss couple as a bakery. This became so popular that they had to start with a few rooms for accommodation and because of demand; the bakery was gradually transformed into a hotel. They called it the Swiss Inn. The Inn changed several hands and in the process graduated to 'The Swiss Hotel."

Help Tourism, an ecotourism company has taken up the initiative to organize nostalgic theme based itineraries for visitors to this Queen of the Hill's, Darjeeling. Starting from managing heritage properties, organizing full fledged participatory programs for visitors in tea estates and Himalayan villages, to taking visitors on the trails of the past, Help Tourism has made all efforts to relive the 'Old Darjeeling Charm' based at the 96 years old 'The Swiss Hotel'.

The Dining Hall is named 'The Whistling Steam'. A multi-cuisine restaurant offering the finest Indian, Chinese and Continental menus.....The Name as You could hear the Noise of the Steam Toy Train passing by.

The Darjeeling Railway Station that houses the World Heritage Site, Darjeeling Himalayan Railway is only 03 minutes walk down from The Swiss Hotel and the Mall is a 15 minutes easy walk...

Though it is winter, we enjoyed a lot, as temperature was not so bad during our stay. There are TV, shower, hotwater and regular room service. The most interesting fact about the hotel is their intelligently given traditional room names. The other one is the photocopy of a signature register belonging to guests of their hotel, during pre-independence period. Overall considering all the aspects, the hotel will be in the upper band of hotels in Darjeeling

The location is great, it is about 100m away from the toy train track so every morning you can take a slow walk and watch the train drive past. Having said that, the train isn't very noisy so you don't have to worry about the noise.

The rooms are huge! The one I stayed in had a living area and a bedroom. It is warm and comfortable in the room even when it is cold outside. To me, toilet is very important and at The Swiss Hotel, the toilet is very clean and hot water comes readily. So that was a plus point for me.

Within the hotel compound, there is actually a swing and a little garden where you can sit and enjoy the view of Darjeeling and watch the stars in the night! It very pretty view and calming for me to just chill and talk to friends.


i used this hertiage hotel for my stay the room is best with wooden flooring , location is in quite place best ...we both were tired but the enjoyed every moment

The staffs are helpful and accommodating.Mr Krishna..The Manager of Whistling Steam(The Retuarant) was an ever smiling guy eager to help.The food at the restaurant was excellent and we enjoyed it...Thanks Krishna,Samal,Sudershan and others..

Furthermore, this hotel is part of Help Tourism which uses tourism as a platform to promote conservation and sustainable development. So do support them : )

The staff at the hotel and restaurant were very courteous despite the fact that we checked in at a very odd time on a sunday. The food at the restaurant was excellent and we enjoyed it. The stay was extremely pleasant. The rooms are probably one of the most luxurious anywhere in Darjeeling.

Attraction was the Antique finish double sided station clock with an antique looking dial and a beautifully handcrafted solid hanger. The diameter of clock is 11 inches (27cm) with roman numerals and black hands recessed behind a glass panel....at Reception.

The stay was extremely pleasant with the FirePlace . Looking north from the Swiss, the snow capped ranges of Mt. Kanchenjunga and 13 other well known peaks of the East Himalaya can be seen on any clear day.

The rooms are probably one of the most luxurious anywhere in Darjeeling. I'll give two thumbs up... - at 'Old Darjeeling Charm' based at the 96 years old 'The Swiss Hotel'.

Room Tip: Any Cottage You can book would be great
See more room tips
  • Stayed November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TheTravellingSoul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SumitMitruka, Guest Relations Manager at Summit Swiss Heritage Hotel & Spa, responded to this review, October 29, 2015
Dear Guest,

Namaste!

Thank you for staying at the Summit Hotels and Resorts and for sharing detailed feedback of your stay through TripAdvisor.

We are very happy to learn that you had an enjoyable stay with us. And, that our overall service and facilities exceeded your expectations.

Our team is committed to exceeding our guest’s expectations, and your feedback motivates the team to strive harder.

We are delighted to have been of service to you and would await your next visit so that you can avail more of our services and have another such time to cherish!

Best Regards,

Guest Relations Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Darjeeling hotels
1.8 mi away
Summit Grace Hotel & Spa
Summit Grace Hotel & Spa
#8 of 98 in Darjeeling
344 reviews
0.2 mi away
Summit Yashshree Suites and Spa
0.8 mi away
Central Nirvana Resort, Darjeeling
Show Prices
Show Prices
Show Prices
0.6 mi away
Central Heritage Resort and Spa, Darjeeling
0.2 mi away
Sinclairs Darjeeling
Sinclairs Darjeeling
#13 of 98 in Darjeeling
311 reviews
0.9 mi away
Central Gleneagles Heritage Resort
Show Prices
Show Prices
Show Prices

Been to Summit Swiss Heritage Hotel & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Summit Swiss Heritage Hotel & Spa

Property: Summit Swiss Heritage Hotel & Spa
Address: 15/A Gandhi Road | Near Circuit House, Darjeeling 734101, India
Phone Number:
Location: India > West Bengal > Darjeeling District > Darjeeling
Amenities:
Bar / Lounge Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #22 of 98 Hotels in Darjeeling
Price Range (Based on Average Rates): $
Hotel Class:3 star — Summit Swiss Heritage Hotel & Spa 3*
Number of rooms: 10
Official Description (provided by the hotel):
Summit Swiss Heritage Hotel is one of the prides of Darjeeling yester years. The hotel boasts of its rich history and modern amenities. It has a unique old style British colonial architecture dating back to 1914. The rooms are spacious, elegantly furnished and many of these offer spectacular view of the mountains around Darjeeling. The garden and the lawns are an asset. Looking north from the Swiss, the snow- capped ranges of Mt. Kanchenjunga is the main attraction. Located on Gandhi Road, walking distance from Chowrasta, Summit Swiss Heritage Hotel is an oasis of calm on the bustling promenade. Swiss is known for its architecture dating from the colonial era. The hotel is within walking distance of Darjeeling attractions. Summit Swiss Heritage Hotel embodies the elegance and charm of ancient Darjeeling, with modern conveniences of today. The hotel maintains the highest levels of service and has all the amenities, facilities and levels of comfort you would expect. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Expedia, Priceline, Agoda, Hotwire and Cheap Tickets so you can book your Summit Swiss Heritage Hotel & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing