F&B Manager Arindam Sen's personal touch, Cleanliness, Check In and Check Out Process, Location, Sun Deck, Lobby, helpful and cheerful service boys, Elevator, everyday replenishment of water, view of mountain range from room.
Weak Wifi, Room Heater was not adequate, Space in Deluxe DBL room slightly cramped, Minibar not available ( although was shown part of configuration and was promised to take care itself but was not attended to in 3 days of our stay). Buffet spread was decent but could have been better. No celebration or decor even on December 25th - at least few goodies for kids accompanying would have added much value!
- Free Wifi