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“Good stay”
Review of Viceroy Hotel

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Viceroy Hotel
Ranked #38 of 97 Hotels in Darjeeling
Reviewed June 1, 2014

I stayed in this hotel with my family for two nights. I stayed in I floor which is not good as it has restaurant. Car parking can be tricky as the lane in which the hotel is situated is narrow. People are frinedly. Food is good.

Room Tip: Do not stay in First floor and in the rooms facing the road as they receive lot of noise.
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  • Stayed: May 2014, traveled as a couple
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Thank C P C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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119 - 125 of 226 reviews

Reviewed May 26, 2014

I have just returned from a stay at the Viceroy - i booked this hotel online after checking the photographs on goibibo.com they claimed it to be a 4 star hotel and i didnt even find this property to be 2 star category , Key low lights .. Staff -unfriendly / rude / very very flexible with the truth and generally unfriendly. I had no hot water the first morning and no water at all the second. It took me three complaints to get this sorted. Bed linen not changed during our stay. Food - Simply disgusting breakfast coffee was undrinkable. dinner was pathetic Really really do not stay here especially at the prices they charge.

  • Stayed: May 2014, traveled with family
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1  Thank shreepal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 20, 2014

Very nice property. Boasts of Wifi, but accessible only in the lobby.
Food is good, but need to add Indian taste to the food !!
Rooms are nice, especially in the upper floors...
Sleep is a problem, since its location is in the center of the town and early morning you get disturbed with the noises of vehicles.
Excellent location, very close to Mall Road.
I feel this property is a bit overpriced, by around 25%.

Room Tip: Rooms on the 4th Floor and above are the best
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  • Stayed: May 2014, traveled with family
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4  Thank Gopaltiger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 22, 2014

This hotel is one of the few addresses in Darjeeling offering quality service and as they say "make you feel like a viceroy". Location is great too as it takes a 5 min walk to the mall area. Keventers, Gleneries,KFC ,Pizza Hut and the mall all within 5 mins walk , a great advantage.

The lobby area is extremely well decorated and staff welcome you with warm smiles. The check in experience is smooth and hassle free.
We had a superior room with breakfast and dinner included. The room,though extremely well maintained is a tad too small and so is the bathroom ,however this wont matter much as the room offers a great view of the hills and Kanchenzungha if you're lucky.

Coming to the food , breakfast is awesome and it offers it wide variety of items to suit individual tastes. Dinner ,on the other hand is pretty average with most items tasting bland and also choice of items is limited. Better to go for breakfast included plan but other meals are pretty average compared when you keep in mind the clientele viceroy serves.

Overall a pretty awesome experience when all factor are taken into account.

  • Stayed: April 2014
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1  Thank Bidyun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 17, 2014

We stayed in this hotel for 3 nights in March 2014. We took the attic room which is completely made up of wood (an experience in itself). You can enjoy brilliant views of Kanchenjunga from the terrace.

Staff is very courteous and supportive especially “Vishal”. Property is well maintained and worth the price
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Location is also their advantage. Mall road is at a walkable distance and you can plan to try local restaurants nearby. They offer a decent range in breakfast and dinner.

Would strongly recommend that you try their top floor rooms with attic for a great view in the morning.

Room Tip: Would strongly recommend that you try their top floor rooms with attic for a great view in the morni...
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  • Stayed: March 2014, traveled with family
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1  Thank Amit B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 15, 2014

Right in the heart of town, walkable to the Mall and, more importantly, has brilliant views of Kanchenjunga from the terrace. We had the attic room- which is completely made up of wood. Nice, but kinda cold. There is a fireplace in the lobby.

  • Stayed: December 2013, traveled with family
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2  Thank Ansh J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 10, 2014

Projecting itself as a heritage property, Viceroy Hotel provided all the amenities that were promised during my online booking. I booked my entire travel with the hotel (pick up drop, sightseeing) and I wasn't disappointed at all. We were greeted with complimentary cups of Darjeeling tea on our arrival.

The service is good. Issues are immediately addressed to. The staff is courteous. The food is decent if not great. The greatest asset of Viceroy hotel is its location. Its just a 2 mins walk from the famous Mall road and Chowrasta. I had booked the Premium Attic room and boy, wasn't I pleasantly surprised !! Complete with wooden flooring and cabinets, the room had 2 floors, 2 tv sets, a microwave oven, complimentary tea coffee maker, bathroom slippers, bathrobes, 2 room heaters, etc. it ticked all the boxes for a comfortable and enjoyable stay.Acceptance of cards is another major advantage.

The hotel can probably improve in the restaurant service. Though the spread was good and the staff was very helpful and responsive, many times the dishes in the buffet were not hot. The replenishment service was also slow and one had to sometimes wait for refilling a particular dish.

Overall experience was great and I would surely recommend it for couples and families alike.

Room Tip: The premier attic rooms are worth the price.
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  • Stayed: April 2014, traveled as a couple
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1  Thank sugato_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Viceroy Hotel

Address: 17, Gandhi Road, Darjeeling 734101, India
Phone Number:
Location: India > West Bengal > Darjeeling District > Darjeeling
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #38 of 97 Hotels in Darjeeling
Price Range: $113 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Viceroy Hotel 3.5*
Number of rooms: 40
Official Description (provided by the hotel):
Viceroy Hotel is situated in the heart of the town, just next to the clock tower & all the rooms give a clear view of the mighty kanchanjunja's. ... more   less 
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Also Known As:
Viceroy Hotel Darjeeling

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