We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“a ONE star hotel”
Review of Viceroy Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Viceroy Hotel
Ranked #38 of 99 Hotels in Darjeeling
Reviewed May 31, 2012

Viceroy is a 1 star hotel. We got booked here by Make My trip. They have wasted money on the lobby but their rooms are just not worth the price.

Cleanliness is absent. We got upgraded into the Attic room and found that room to be horrible. It looks more like a Kotha of the old times

Food is strictly okay

Do not recommend this hotel for anything

Room Tip: Dont choose the Attic room
See more room tips
  • Stayed: May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank malcolms81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (228)
Traveler rating
Traveler type
Time of year
Language

174 - 180 of 228 reviews

Reviewed May 28, 2012

It is close to the main market and few rooms do have excellent veiw. IS THAT ALL NEEDED TO FINALIZE RESERVATIONS, An important policy they keep up to is breaking all promises made. Food was average and below average at all times. Drinking water always had floating particles so bisleri is only option. Linen (bedsheets) not changed even once during our 3n stay even after request. So called Jacquzzi is actually only a bath-tub. If you have package every drive driver asks for extra charges ranging from Rs 500 to Rs 1000. The return\drop is included in package in A\c vehicle but what is provided is an indecent non a\c vehicle belonging to local transport agency who on reaching destination drops you on destination city entry. CERTAINLY A MEMORABLE TRIP FOR ALL TIMES

Room Tip: Any room that keeps you away from viceroy is the best
See more room tips
  • Stayed: March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank sceneic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 1, 2012

Apart from the fact that Viceroy is situated very close to the Mall and the shopping district, there is nothing else to write about.....the rooms were clean, the staff helpful and responsive and the food "ok". There were buffets for breakfast, lunch and dinner and the service was average as the restaurant was very crowded on account of a big group of travellers travelling together.

  • Stayed: April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank partho_74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 30, 2012

we visited viceroy Darjeeling in Apr 2012 . food and rooms are just ok but they charge like something very special even for the water. i got much much better service in the gangtok hotel in half price. not at all worthy.

  • Stayed: April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank amanNewDelhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 29, 2012

We stayed in hotel during March 2012 , when weather was pleasant.Hotel is located near Mall , but is surrounded by all kinds of properties -houses,shops, offices etc.So, except the view from room from top (when one can see mountains) , its not too great. Place is clean and staff is helpful , rooms are ok but food is just average - no variety and at at times there was no buffet and so you get , what ever is decided by Hotel.

  • Stayed: March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank subhash g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 15, 2012

I went to Darjeeling with my wife and daughter and stayed here.The hotel is very near Mall Road(3 minutes walk).The service is prompt and efficient.The food quality is good but lacks variety.The staffs are courteous.In fact,I have a problem with my first room(it was at 5th floor and pigeons in the roof were disturbing my sleep).But Ali,the manager,changed the room promptly.Sight-seeing were good,and the hotel took good care of that.The only problem is that number of items in buffet breakfast and dinner is low and there is too much repetition.One suggestion to hotel staff-why not use bakeries like doughnut & croissant,and momo?they are easily available in Darjeeling.

  • Stayed: March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Tgataghosh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 16, 2011

we put up here in 2007 when the place was relatively new....still when we checked into the room & i visited the toilet i could see an old vest hanging on the door & an unflushed pot....imagine this service at such a high rate these guys charge....on complaining they however changed the room but the new one had no view at all.....
these guys close the kitchen very fast & the food is not that good either....

  • Stayed: November 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank rupakthetripper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Darjeeling hotels
0.3 mi away
Cedar Inn
Cedar Inn
#1 of 99 in Darjeeling
486 reviews
0 mi away
Sinclairs Darjeeling
Sinclairs Darjeeling
#11 of 99 in Darjeeling
330 reviews
0.8 mi away
Mayfair Darjeeling
Mayfair Darjeeling
#2 of 99 in Darjeeling
672 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Summit Swiss Heritage Hotel & Spa
2.7 mi away
Ging Tea House
Ging Tea House
#6 of 99 in Darjeeling
90 reviews
0.6 mi away
The Elgin, Darjeeling
The Elgin, Darjeeling
#4 of 99 in Darjeeling
563 reviews
Show Prices
Show Prices
Show Prices

Been to Viceroy Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Viceroy Hotel

Address: 17, Gandhi Road, Darjeeling 734101, India
Location: India > West Bengal > Darjeeling District > Darjeeling
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #38 of 99 Hotels in Darjeeling
Price Range: $96 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Viceroy Hotel 3.5*
Number of rooms: 40
Official Description (provided by the hotel):
Viceroy Hotel is situated in the heart of the town, just next to the clock tower & all the rooms give a clear view of the mighty kanchanjunja's. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Travelocity, Expedia, Priceline and TripOnline SA so you can book your Viceroy Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Viceroy Hotel Darjeeling

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing