We stayed here for 4 nights starting June 28th. We had booked it based on the pictures on their website but we were disappointed when we got there as the property is now run down and in need of a renovation.Our main issue was the general cleanliness of the hotel. The carpet in the hallway/stairs needed vaccuming and the breakfast tables needed a wipe down.The kitchen (had to go in it to hurry up the breakfast) looked unhygenic. For a so called boutique hotel, we thought it was worn out.
On a more positive note, the management of this hotel is pretty clued up and they try and cater to Western tastes.They allowed us a late check out at no extra cost, arranged excellent railway pickup and drop service, and while we dined at their excellent Chinese restaurant down the road, they arranged for a boy to come and take us back to the hotel with an umbrella as it was pouring down.
However, we did book the most expensive attic room but were never made aware of the brand new rooms built on top of the restaurant. We would have preferrd these as they were new and clean.
The breakfast service is extremely poor and slow but there is good/cheap breakfast available down the road at Glenary's where you can also meet fellow travellers.
- Official Description (provided by the hotel):
- With the views of the Kanchenjunga from the rooftop lounge, reputation for friendly staff and quality accommodation Shangrila Regency represents good value for money. All the rooms have en-suite bathrooms. Rates are for two people sharing and include breakfast. We have our own high quality cars that can be booked in advance to pick you up from the airport/station as well as for tours and onward travel. ... more less
- Also Known As:
- Shangrila Regency Hotel Darjeeling
- Regency Hotel Darjeeling
- Regency Hotel Shangrila