I have just returned from Darjeeling and writing this review. The last time I was in DARJEELING and was on MALL I made up my mind to stay in this hotel. If you consider the location I would say this is the spot where you should stay but on the same hand if you ask regarding the slandered of service and hospitality I certainly say you should not stay here. The rooms of this hotel is good bathroom is clean but could be cleaner. Which most upset me regarding this hotel is the approach of the lady who appears to be the owner/manager of this property. She behaves with the customer as if the customers should be obliged to her for all the time their stay in the hotel. Please note you can't go to this hotel with your taxi or any other transportation and you will have to walk with your all luggage to this hotel from the taxi stand. The advantage of this hotel is you need not to come to male by walking any more as this is situated in mall, but sorry I don't find any reason that why I should appreciate this hotel besides its location more so when considering the behavior of its owner/manager. Over telephone I was assured that I will be given a mall view room but when I reached to the hotel I found those rooms were given to the others when I raise that point I was told I am free to leave the hotel as I reached there about 7.30pm I was in short of options and stayed their in the given room for that single night only and on the very next morning shifted to another hotel. I am not very sure whether this is a true attitude/approach to run business.
- Official Description (provided by the hotel):
- We introduce ourselves as a small & homely hotel in Darjeeling, a very popular hill-station in the state of West Bengal in INDIA.Ours is an almost 100yrs old building with mostly woodden construction including woodden floors.Its called "CHALET HOTEL" and its located right on Chowrasta, The Mall, of Darjeeling, which is the most prime location with good view.Our tariff for double-bedded rooms including geysers in attached baths,color TV, etc range from US$10 during off-season to $20 during season time. ... more less