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Central Heritage Resort and Spa, Darjeeling
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Reviews (458)
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All reviewsbed warmermodern amenitiesmaintained propertybuffet dinnerbreakfast spreadwooden floorsroom heaterhotel is centrally locatedenjoyed my staybritish eraold world charmcomfortable staytaxi standroom service isgreat hospitalitysight seeingmain market
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400 - 405 of 458 reviews
Reviewed June 15, 2012

I have visited on 21st may to 23 rd may 2012.The hotel was fantastic and upto my expectations.Room was very clean with a welcome cookies.Service are good,people are more friendly their.Staff was very supportive and food was excelllent.when i will go darjeeling next time i wish to stay their.Parking is a little problem their.Because road is quite narrow in front of hotel.this is thing you have to compromise a little bit.but hotel staff will take care of this thing.excellent

  • Stayed: May 2012, traveled with family
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3  Thank saurabhkhanna2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 7, 2012

Good Points:
1.The Resort is conveniently located.
2. Rooms are spacious
3. Lots of activities available like Library, Bar, Children Play Area
4. Staff very helpful
5. The Rooms we stayed 112 and 111 had great views

Drawback:
1. The planning is clearly lacking few examples:
a. No Minibar or Fridge.
b. No provision of exhaust or air circulation in the room.
c. Illumination in the room was poor and surprising there is no provision of reading light.
d. Very few plug points for such a room.
e. Food prices are high in terms of quality and taste.

Room Tip: Take Suites on the first floor
  • Stayed: May 2012, traveled with family
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6  Thank swastik73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 25, 2012

ITC has taken over some old property in Darjeeling. But they are not able to maintain to their own standard. Very poor maintenance. Rooms are in pathetic shape! Especially standard rooms are like lodges!
Bathrooms are also in bad condition! Nothing is working fine!
Hygiene and cleanliness is also missing!
I really don't understand they are charging premium for what??
In the heart of city. No parking space!
I will not recommend to anybody for sure!

  • Stayed: May 2012, traveled with family
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3  Thank Shitalnahar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 15, 2012

The location is nice - a short walk to the mall. The short approach road with garbage on the side at one place does raise some apprehension, but the hotel is nice once inside. We had a smooth checkin/out process. Our room was on the lowest level - room was nice and large, but the bathroom was awful - bit of smell and the bath area not separated from the rest by a curtain or different level - very inconvenient especially in the cold weather. Service overall was slow overall for requests e.g. heater in the room. Also water in bathroom after 8 pm not hot which is inconvenient - housekeeping started the geyser for us.
Breakfast was outstanding and service there excellent. Good wifi connection at the lobby was convenient.

Stayed: April 2012, traveled as a couple
3  Thank Venkatesht
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 10, 2012

i was impressed with the hotel. Conveniently Located, just below Glenary's and Keventers. Its a 5-8 min walk from the chowrasta (mall). It's a well maintained property, rooms properly furnished. The 'Orchid' bar is really impressive. The hotel staff are good, Room service is prompt. The only bad thing about the hotel is that it does not have a view of the mountains except from the main hall. I stayed in the Club room which is beautifully furnished. All in all, I would rate this hotel as very good and would certainly recommend it as a good place to stay in Darjeeling...

Soumya Dev Mitra
Kolkata, India

Room Tip: Club Rooms are quite good.
  • Stayed: April 2012, traveled with family
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4  Thank SDM_Kolkata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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