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“Excellent Hotel”
5 of 5 bubbles Review of Dekeling Hotel

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Dekeling Hotel
Ranked #5 of 95 Hotels in Darjeeling
Certificate of Excellence
Sydney, Australia
Level Contributor
46 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Excellent Hotel”
5 of 5 bubbles Reviewed April 27, 2014

This place is fantastic. The owner is the most lovely person, and they knew we'd been struggling to find somewhere affordable, so they brought the price down for us. It's clean, warm, and has two beautiful common rooms (with books, lounges, coffee tables, dining tables, and a warm fire) with seriously amazing views from both.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TheGlobalShuffle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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634 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (160)
Date | Rating
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English first
UK
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed April 25, 2014

We booked a deluxe and a super deluxe room at Dekeling Hotel for 3 nights after reading the reviews on Tripadvisor. Our visit was in April 2014. Full marks to the owner Mr Norbu Dekeva and his friendly staff. They were very helpful and polite and always ready to help. You need to note that this hotel is very close to the shops and mall road. The reception can be reached by climbing several steps (good idea to plan out when you are leaving the hotel / coming in - so as to minimize climbing the stairs). The rooms were clean and tidy. The hotel interiors (lounge/reception/hall ways) are very well decorated and has a wooden feeling. Super-Deluxe rooms are bigger than Deluxe rooms, however, they do not have mountain views. Deluxe rooms do have mountain views. Hence, if you do want a room with good views it is advisable speaking to the hotel when booking rather than getting disappointed later. The hotel has wooden interiors - there is a lovely lounge and internet connection (free wifi). Unfortunately, I did not end up staying in this hotel as I wanted good mountain views - which was not present in our super deluxe room. The owner Mr Norbu kindly offered to move us to Dekeling resort which is 5 minutes away by car. Dekeling resort has lovely views and you will find my review on Dekeling resort page. But overall I am very satisfied with the very friendly staff and would definitely recommend to anybody looking for a good budget hotel in middle of Darjeeling. As this hotel is in the middle of everything - all kind of shops and restaurants can be reached very easily (short walk). There are ATMs nearby to take out cash. If you need help with transport you can email the hotel manager and they can take care of your airport transfers and local sight seeing. Enjoy your trip!

Room Tip: * Check with hotel for rooms with views. * Hotel can arrange for airport transfer and local sightse...
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  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pinaki D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kolkata (Calcutta), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 23, 2014

The location of the hotel is probably the most convenient for any traveller from mobility, view, shopping, outside restaurants and of course the Mall. I have travelled with my spouse and an infant for whom I had placed series of demands to the authorities right from speed of the pick up and drop car to warm water, special food (for the infant), room heater, etc. which were all provided with a smile and on time everytime. Morover the behaviour of the hotel staff would never make you feel away from home. They have always kept my preferences first and during my 5 day's stay they have never given me a scope to complain.

Room Tip: Room with a mountain view on the top floors.
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  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sumone25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, MA
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed April 20, 2014 via mobile

I stayed here with my family on a trip to Darjeeling. The hotel location is pretty good and it is near some really good restaurants. The rooms themselves are a bit tacky by western standards and the bathrooms could use some improvement. Staff is very pleasant but as to be expected in this part there is some lacking English which can lead to some lost in translation moments. Overall a good experience.

Stayed April 2014
Helpful?
1 Thank nkaynor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed April 20, 2014

Visited Darjeeling with my family ( of 3) in Mar 2014 and I had picked Dekeling cos of the great reviews and to sum it up quickly, its just as good as I read it would be!
The location is kind of perfect as its smack in the middle of the main road overlooking Keventers.

The hotel is actually on the upper floors of the building and requires some climbing to reach. Our room wasnt ready when we reached but the ever so hospitable Mrs. Sangy ( the hostess) showed us around the hotel, introduced us to the staff & Dolma ( her lovely pet dog) made us very comfortable in the brilliant lounge that they have and served us fresh darjeeling tea which rejuvenated us after the long drive from Pelling.

Our room was ready very soon -it was a bit small but was clean & a nice view of the street as well as the valley outside. Heaters are charged extra ( i think it was Rs.400 /night ). The wifi signal wasnt very good in my room ( just next to the reception) but the lounge area has good connectivity. The highlight of this hotel is the great staff & the fantastic lounge area which is well equipped with wifi , tons of books and a fireplace which is really great on cold nights. Dont bother going to Tiger hill - The view of Kanchenjunga from here is just amazing!! Its a great place to hangout - you can expect to meet a lot of foreign tourists and its great to exchange notes with them. I had a fantastic experience talking to a people from UK,US, Germany & France!

The staff here is very friendly and Bikram at the reception helped us chart out all the sightseeing trips in great detail and arranged a great driver for us (Ashish). Service otherwise was very prompt & all our needs were attended to. There are great eateries closeby and Bikram /Mrs Sangy can direct you to all the right places - the Park ,Lunar, Glenary's (Dekeling too has a small restaurant at the ground floor which serves nice chinese & tibetan fare).

We truly had a fantastic time here Dekeling team ! Keep up the great work . Thanks for all your help & hospitality and we hope to revisit you soon :)

Room Tip: There is a newer block which has bigger and more modern rooms - but they lack a view. I stayed on th...
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kunalaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malmo, Sweden
Level Contributor
3 reviews
4 of 5 bubbles Reviewed April 18, 2014

The hotel had a good location and the staff was very friendly and helpful. I really liked the "lounge" where we had breakfast and that they kept warm in the evenings which can get a bit chilly in the mountains.

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eedwinson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, WA
Level Contributor
34 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed April 14, 2014

We picked Dekeling because of the excellent reports in Tripadvisor, and we were not disappointed.

It is a beautiful hotel, perfectly sited, having mountain, valley, and Darjeeling city views. Shops, restaurants ( Dekeling, Glenary's, The Park, Keventer's, Lunar, and many others), are right there, as are pharmacies and transport agencies. The main road and, importantly, Darjeeling railway station on Hill Cart Road, are within a few minutes walking distance away.

Our room number 203 was enormous, comfortable, quiet, ideal. The modern, giant in-room heater, attached to the wall above the pillows, kept the room snug and warm. The ensuite was perfect: we had hot water for showers whenever we wanted it.

The two lounges or common rooms are another plus which make staying in this unique hotel all the more comfortable and enjoyable. The breakfast buffet is served in one, and we have had tea served in the other. The views from these lounges, elevated as you are by the sheer height of the hotel, are breathtaking.

We thoroughly appreciated the freshly made oats/porridge, hot omelettes, warm toasts, butter and jam and piping hot tea that kept coming from the kitchen every morning. This breakfast buffet cost just Rs 229 and is a bargain.

The Staff are excellent. The Owner and his gracious Wife together with their efficient and knowledgeable Staff make you feel welcome, and nothing seems to be too much trouble for them.

We had a marvelous, restful, enjoyable stay in the Dekeling, and it was all due to the comforts of the hotel and the hardworking and ever smiling Owners and Staff.

Thank you, Dekeling. You do not know me as I am just one of your many satisfied guests, but I want everyone to know that we had a wonderful stay in your beautiful hotel.

Room Tip: Ask for the best room - not necessarily the best view as there will be no noise, and probably also a...
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank grumblebums
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Dekeling Hotel

Property: Dekeling Hotel
Address: 51 Gandhi Rd, Darjeeling 734101, India
Location: India > West Bengal > Darjeeling
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#2 Family Hotel in Darjeeling
#3 Best Value Hotel in Darjeeling
#3 Romantic Hotel in Darjeeling
Price Range (Based on Average Rates): $
Hotel Class:2 star — Dekeling Hotel 2*
Number of rooms: 22
Reservation Options:
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Also Known As:
Dekeling Hotel Darjeeling

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