It was a great disappointment. The rooms were dingy and had a typical smell. Asked for room freshener but not provided. The service was extremely slow. Chapaties came about 20-25 minutes after the vegetables had been served therby making the entire food unworthy of eating. The vegetable dishes of the ala carte menu of lunch became the fixed menu of the dinner buffet. When my wife wanted the dinner in her room on 7th evening she was flatly refuses by the staff over the phone and asked her to come down to the dining room for the dinner. When I came down and spoke to the staff at the reception, who was also handling the room service, flatly refused having received such a request. Later he did not even have the courtesy to apologise. The staff did not care to follow the instructions. At the time of checking I had asked for 2 INNOVAS on 8th morning at 8.30 am for taking us to Bagdogra Airport. I confirmed the same again on 7th evening but on 8th morning I get 2 XYLOS. The staff also came late on 8th morning thereby delaying our departure schedule. If this is the state of affairs at the Hotel then I am sorry to say that it is not worth the price which we paid. In fact, the stay at the Hotel washed off our sweet memories of our Holidays at Sikkim which preceded the stay at this Hotel. -Dhruv Agrawal
- Official Description (provided by the hotel):
- The Elgin is the oldest heritage hotel in Darjeeling , built in 1887 it was the summer residence of the Maharajah (King) of Cooch Behar. The property was then leased and run by succession of British families the last being Madame Nancy Oakley . It was then acquired by Mr K.C Oberoi of the Oberoi family of Hoteliers fame in 1969 and has been run and managed by the Elgin Hotels & Resorts Chain to this day . The Elgin brand which now owns and operates 4 Heritage Hotels & Resorts in the region of Darjeeling & Sikkim is headed by its Managing Director Mr B.R Oberoi fondly known as Diamond Oberoi . ... more less
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- Also Known As:
- Elgin Darjeeling Hotel Darjeeling
- Elgin Hotel Darjeeling