Sadly this did not live up to reviews we had read or our expectations. I think it is tired and has had its day, before it can be called one of the best colonial hotels in India again it need a lot of work.. It was 2009 it was given this title.
It was cold and even heaters plugged in couldn't keep out the cold partly because the insisted on keeping communal area windows open. A fire was lit in the bedroom at night and hot water bottles put in the bed. Thank goodness for that. But by morning the room was cold again. The carpets were all looking dirty and in need of a clean.
The dining room was candlelit and food served was like a poor school dinner. It said 5 courses, but really with a soup, I'm sure made from a packet, one British main and one Indian main, both served, a dreadful pudding and a coffee, at the most this is three courses. Plus a 1930's cd played on a loop became very tiresome. In the lounge after dinner no one appeared to serve us a drink from the bar and we could not find anyone to do so.
Afternoon tea disappointed, sandwiches of an indeterminate nature wrapped in cling film as was the scones, generic jam, a victoria sponge, which actually tasted nice and some biscuits. A pretty poor offering. When I requested a coffee I was given it minus a saucer. It was difficult to get a second cup as staff were not very attentive. On asking for tea in the room, which was featured as a service, we were told we couldn't have a scone or cake as lunch was being served. Not even a biscuit was sent with it.
Breakfast fared no better. No one in the kitchen seemed to know how to cook eggs. Sunny side up came almost raw, second morning I opted for over easy, this came hard, and strangely with cold mashed potato and a sausage. Something has gone wrong in the kitchen.
It started off as mildly quaint and amusing but by the third day we were glad to be moving on.
Our hopes for this place were misplaced and unless some changes are made, in every aspect including staff training I think sadly people will stay away. The people we met while there all felt the same way as we did. We could not recommend it to anyone.
Think it has had it's day.
- Official Description (provided by the hotel):
- We are one of the oldest (and prize winning) Colonial Hotels in India - with reviews from the Asia Pacific National Geographic Magazine and The Sunday Times of London. We offer truly authentic and original suites from the colonial tea planter days, with absolutely FULL BOARD (4 MEALS PER DAY). Our hotel is world renowned, with many famous film stars and other celebrities finding a path to our door. Truly a "destination and not just another hotel". It is like being invited as a private guest and asked to stay and relax for a few days. We are aptly described as "one of the last Colonial Homes in the World". We have both Colonial Suites & Cottages, as well as standard and superior accommodation. ... more less
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- Also Known As:
- Windamere Hotel Darjeeling