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“Excellent property”

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Darjeeling - Khush Alaya, A Sterling Holidays Resort
Ranked #20 of 98 Hotels in Darjeeling
Mumbai (Bombay), India
Level 4 Contributor
48 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Excellent property”
Reviewed January 12, 2014

Stayed here when we visited with family, it is set on the pictursque Ghoom Monastery hill top. Nice view of the Kanchenjunga, wooden restaurant and nice rooms are main attractions. Nice hotel staff, courteous, and great food.

  • Stayed April 2013, traveled with family
    • Value
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Helpful?
Thank Drivingmypassion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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311 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
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English first
Bengaluru, India
Level 2 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 1, 2014

We went to Darjeeling for new year celebration and our agent had booked sterling resorts in Darjeeling. The only good thing in hotel is you have a good view of Kanchanganga hills from hotel. and the cons are a big list..
First of all when we entered the room, there was no phone, which was later connected after complaining in reception, no shower in room and the room had a bad smell all thorough.
the room is quite big with a living room and bedroom and a dining area with a micro oven.
The railings in the corridor of the hotel are all worn out and may collapse any time and not safe at all for kids going around that too with the resort being at good height on hills.
Breakfast had number of items on meny and was good as well.
But if you order ala karte menu its a big fire in your pocket. Prices are crazy.. one tea will cost you Rs 150 ( dont know if I was in darjeeling the tea world or in Burj al arab)
a cup of curd or raita is Rs 150 as well and indian breads a simple Rs 100 per peice.
Please think before booking this hotel as it is 10 kms away from city and if you want to go to market for shopping hotel will charge you Rs 600 plus tax for drop and pickup.
If you are kind of a person where you spend all your time at room privately without going around much and have lots of money and ready to compromise a lot.. go ahead..

  • Stayed December 2013, traveled as a couple
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Helpful?
4 Thank DeepakSimha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Darjeeling hotels

mumbai
Level 3 Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed December 16, 2013

rooms and food are average here. service is very poor. we were two couples in a twin bungalow number 405. there is only one television in hall area. bed rooms are in 1st floor. rooms are very small. one bed room is master bed room and another one is simple one. another bathroom is in lower floor. they do not provide hot water by boiler. geysers were not working properly. location of property is good is only one plus point.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank vipul_joshi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Navi Mumbai (New Mumbai), Maharashtra, India
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 10, 2013

loacted away from the the city, exactly next to ghoom monastery. amazing views from the suites. But the suites are not well maintained. geyser takes hours for hot water, bedsheets were stained, no jets in the bathroom, etc. Though what's commendable was there prompt housekeeping, all are issues were addressed and resolved to their best capacity.The management should renovate the amazingly located property before it dies down.

Room Tip: corner suites with kanchenzonga view
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  • Stayed November 2013, traveled with family
    • Value
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Helpful?
2 Thank megh122013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed December 10, 2013

The resort is located some 8 kms from Darjeeling city and that is the only main downside I would recon. Otherwise it is a very good resort with spacious rooms, good facilities.
We found the food very expensive and not at all upto the mark. The soup we ordered had some foul smell. Personal recommendation - have food in the main Darjeeling city.

Room Tip: You can get a share taxi to and fro for Darjeeling city from outside the resort. One way one person...
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
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Helpful?
Thank Mahesh R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Level 5 Contributor
56 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed December 9, 2013

The location of Sterling Silver Oaks is extremely good and rooms are spacius. As the property is more than 20 years old, it is asking for major revamp and maintenance. It was my second visit to this resort. When I had gone in early 90's it was one of the best resort but after 20 years the beds, curtains, bathrooms are still using same old stuff andnot been renovated.

The activity room is good and kids can enjoy carrom, painting and various indoor games.

The staff is very jovial and helpful. They are always there to help you in need.

Room Tip: We stayed in 3 beded compact apartment facing the valley and it was good.
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  • Stayed May 2013, traveled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank a1616061
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SterlingHolidays, Owner at Darjeeling - Khush Alaya, A Sterling Holidays Resort, responded to this review, January 5, 2014
Dear Sir/Madam,

Greetings from Sterling Holidays! We thank you for your feedback on your stay at Darjeeling – Silver Oaks.

We are happy to let you know that we have started extensive renovation of our properties. We have already completed the renovation of three of our resorts and hope to complete others soon.

We are happy that you liked the location of the resort, the activity room and staff behaviour.

We thank you once again for your feedback and look forward to having the pleasure of serving you again.

Sincerely,
The Sterling Holidays Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai, Maharashtra, India
Level 3 Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed October 23, 2013

it is in Ghoom which is approx 15-16 km from darjeeling. it is close to tiger hill point .
It is a steep climb up which is very difficult for driving and walking also. one shop is also there in reception area where you can buy local items in good price. hotel is on hill . you have to climb up and down to reach upto rooms. food is good. Hotel has to do renovation work to give good impression to customer .overall it is a good experiance. it is very near to ghoom railway station

  • Stayed December 2012, traveled with family
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Helpful?
1 Thank rksingh74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Darjeeling - Khush Alaya, A Sterling Holidays Resort

Property: Darjeeling - Khush Alaya, A Sterling Holidays Resort
Address: Ghoom Monastery Road | Ghoom, Darjeeling 734102, India
Location: India > West Bengal > Darjeeling District > Darjeeling
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Airport Transportation
Hotel Style:
Ranked #20 of 98 Hotels in Darjeeling
Price Range (Based on Average Rates): $
Hotel Class:4 star — Darjeeling - Khush Alaya, A Sterling Holidays Resort 4*
Number of rooms: 103
Official Description (provided by the hotel):
Turn left on the Old Monastery road from Ghoom station, and you come upon sloping roofs and curving stairways that define the mystique of Darjeeling-Khush Alaya. Modern comfort at the resort is steeped in the tranquility of the surrounding mountains enhancing the charm of this lovely town. ... more   less 
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